George Harte INFINITI

4.5
887 reviews

About

Infiniti DealerBrake ShopCar DealerAuto Repair ShopUsed Car DealerAuto Parts StoreUsed Truck DealerOil Change Service StationCar Leasing Service
At our Wallingford, CT, Infiniti dealer, we go out of our way to provide superlative Infiniti sales, financing and service to all of our Connecticut customers. Discover the dealership experience you've always deserved at George Harte Infiniti. Drive with Harte today!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

George Harte INFINITI
1076 S. Colony Road, Wallingford, CT
06492, United States

Hours

Reviews

4.5
887 reviews
5 stars
740
4 stars
38
3 stars
15
2 stars
13
1 star
81

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers frequently praised the sales staff, particularly Aleks, Jennifer, and Alvaro, for their professionalism, knowledge, and genuine care in helping them find the right vehicle.

Customer Service

Many reviews highlighted the exceptional customer service provided by the staff, with specific mentions of Malena and Carmen for their attentiveness and support throughout the buying and service processes.

Communication Issues

Some customers reported poor communication, particularly regarding deposits and vehicle availability, leading to frustration and dissatisfaction.

Service Quality

While many customers had positive experiences with the service department, there were notable complaints about inadequate repairs and follow-up, indicating inconsistency in service quality.

Overall Satisfaction

Despite some negative experiences, a significant number of customers expressed high satisfaction with their purchases and the overall dealership experience, recommending it to others.
  • DA
    daniel abbott
    6 days ago
    5.0
    Josh is the best no doubt. He got a vibe too. Absolutely recommend!
  • DL
    darolyn lux
    Nov 13, 2025
    1.0
    I went to this dealership because I recently moved to the area and it was convenient since the one I used to go to closed. Unfortunately, my experience was terrible. They lost my car keys, which made me late for an important work meeting. Later, they told me a customer accidentally took my key, which is unacceptable how do they allow customers to take keys from their office? They refused to give me a loaner car and told me to pay for Ubers, promising a refund. The next morning they said they’d pick me up at 7am, but came closer to 7:45, making me late again for another meeting. This all happened on November 5th, and today is November 13th I still haven’t received my refund despite texting multiple times. I even spoke to Malena and a manager, but got no real response. I would not recommend going to this dealership. Their customer service and organization are extremely disappointing
  • LL
    luvsthose8230s
    Nov 8, 2025
    5.0
    Salesman Aleks, at George Harte Infiniti was very helpful, knowledgeable, and went out of his way to put me in a car the very same day. I am very thankful for my purchase of a 2022 Infiniti Q50.
  • RA
    Ralph Aschettino
    Nov 3, 2025
    1.0
    My 2019 Infiniti engine crapped out at 54k miles. Infinity did their part in providing a new engine. The dealer refused to install it for free. They said it was past the warranty, even though the model had a recall for engine failure.
  • DS
    Deidra Scruggs
    Oct 31, 2025
    5.0
    So, where do I start? I walked into George Harte a few weeks ago just to look because I was in the market to get a new vehicle because my current lease was ending. Needless to say I was met by a salesman by the name of ALEKS. I didn’t decide right away what I wanted but Alex was very persistent! Not in a bad way but I knew his intentions were genuine and not just trying to make a sale. I finally disclosed that my situation had changed and I may have to wait. Well, ALEKS said “let me fight for you!” I was hesitant but I placed it in GOD’s hands and today I will be driving my new 2026 QX60. ALEXS really took his time and showed me that not all salesman are looking just to sell a car even though that’s their job but ALEKS saw the need and felt my heart! ♥️ He was patient and he’s very funny. I thank GOD for allowing me to meet such a genuine person! Great job ALEKS If you’re in need of a new vehicle George Harte is your place and ALEKS is your person!

Frequently Asked Questions About George Harte INFINITI

Where is George Harte INFINITI located?

George Harte INFINITI is located at 1076 S. Colony Road, Wallingford, CT 06492, USA.

What are the operating hours for George Harte INFINITI?

The dealership is open Monday through Thursday from 9:00 AM to 7:00 PM, Friday and Saturday from 9:00 AM to 6:00 PM, and closed on Sundays.