Monro Auto Service and Tire Centers

4.2
401 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
548 Talcottville Road, Vernon, CT
06066, United States

Hours

Reviews

4.2
401 reviews
5 stars
302
4 stars
17
3 stars
13
2 stars
14
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Eric and Devin for their exceptional service.

Efficiency

Several reviews noted quick service, especially for tire repairs and oil changes, with some customers being in and out in under 30 minutes.

Appointment Issues

Numerous customers reported problems with scheduling and honoring appointments, leading to long wait times and unfulfilled services.

Quality of Work

Mixed feedback on the quality of repairs, with some customers experiencing unresolved issues after service, while others were satisfied with the work done.

Communication

Customers expressed frustration over poor communication regarding service availability, especially concerning emissions testing and appointment confirmations.
  • MC
    melanie castillo
    3 days ago
    5.0
    Great, fast service. Friendly and professional. I popped my tire from turning and hitting the curb a few blocks away, I was able to get to them from searching on google, it was also evening hours and they were the only ones open, was out in about an hour or less. I thought their new tire and install price was pretty fair and affordable. Johnathan provided great customer service.
  • KC
    Ken Carlson (cdpken)
    5 days ago
    5.0
    Always a pleasure doing business with these guys, and prices are always very reasonable with quick turnaround.
  • PP
    Paula Parslow
    Nov 17, 2025
    4.0
    Very professional quick service
  • DD
    Danny Diggz
    Oct 31, 2025
    5.0
    Came here with a flat that Firestone said they couldn't patch (Read: they tried to upsell me into $800 new tire set) I called Monro and they said they'd take a look. Manager and Orin came out and both agreed it looked doable. Orin was able to patch it on the spot, and frankly agreed that it was a pretty standard patch, too. Some places are more honest than others. Simple as that. I've put over a 1000 miles on the car since, and it's been solid. If you have a flat you need patched, come here before you believe anything anyone else says. Ask for Orin! Really solid guy. Thanks Monro!
  • AJ
    Alistair J
    Oct 12, 2025
    5.0
    We had an issue mid-journey and had to crawl to any nearby garage. We didn't have an appointment but the front desk looked at the car immediately and got someone to fix the problem about 30 minutes later. They were very friendly, professional and helpful

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers in Vernon offer?

They provide comprehensive automotive care including vehicle maintenance, inspections, tire installation and changes with brands like Goodyear and Cooper, check engine services, roadside assistance, and towing.

Where is Monro Auto Service and Tire Centers located?

Monro is located at 548 Talcottville Road, Vernon, CT 06066, USA.