Enterprise Rent-A-Car

4.3
253 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Vernon, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Vernon location today.

Location

Enterprise Rent-A-Car
560 Talcottville Rd, Vernon, CT
06066, United States

Hours

Reviews

4.3
253 reviews
5 stars
179
4 stars
29
3 stars
8
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, with several mentioning specific employees who provided exceptional service.

Vehicle Condition

Feedback was mixed regarding vehicle cleanliness, with some customers reporting well-maintained cars while others received vehicles that were dirty or had unpleasant odors.

Reservation Issues

Several reviews highlighted problems with reservations, including unavailability of reserved vehicles and discrepancies in pricing or vehicle class.

Overall Experience

While many customers had positive experiences and expressed loyalty to the Vernon location, there were notable complaints about specific staff behavior and service inconsistencies.

Efficiency

Customers appreciated the quick service and ease of the rental process, although some noted delays during busy times.
  • TJ
    tams Jacques
    Nov 12, 2025
    5.0
    Enterprise made it very easy for me, they brought the rental to me and picked it up from me so I didn’t need to find a ride back-and-forth, also gave me a brand new Chevy equinox which is a nice step up for my Hyundai Tucson! I love my car but it was nice driving around and being spoiled by my rental! The staff was very friendly and helpful I will definitely use enterprise again for any car rental that I need!
  • EM
    Erin Martin
    Oct 20, 2025
    5.0
    The team at this location is amazing and I always get in and out quickly and with no issue. Thank you!!!
  • DD
    Danny Diggz
    Oct 8, 2025
    5.0
    Today I was reminded why I always come back to use Enterprise. Matt was able to get me a 1-day reservation on Friday, when I thought I had lucked out and was unable to. I even looked into doing a Hertz reservation for the first time (Woof!) Thankfully, still no need to use them! Matt could have easily told me whatever the website said is final, but instead he did me a solid and kept this long-time customer from trying the other guys! Thanks Matt.
  • CM
    Cassandra Miller
    Sep 21, 2025
    5.0
    Vernon CT staff are AMAZING!
  • SD
    Savannah Daniewicz
    Sep 9, 2025
    5.0
    The behemoth we rented was well-maintained and incredibly clean, having just come out of the detail bay. The ride was smooth, no issues on the road. The staff were efficient and friendly, given it was a Saturday morning. Always prefer this location over others, although it is on the smaller side. Just reliably good, keeps things simple in a pinch. Thanks!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Vernon, CT?

Enterprise Rent-A-Car in Vernon offers a wide range of vehicles including cars, vans, and luxury cars to suit various needs.

What are the operating hours of Enterprise Rent-A-Car in Vernon?

The Vernon location is open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.