I bought a set of tires in the fall, one of them already blew out the sidewall. I called in and made an appointment and verified over the phone that they had the exact replacement tire. I go in for my appointment and sat there for an hour and a half before they told me they do NOT have my tire and the only one they do have is twice the cost- $315 for one tire. Then they said they would order my tire in only to then say its unavailable . A waste of.my entire morning and ill never go back. They wouldn't even guarantee or work with me.on a tire that rotted the sidewalls after being on the car for half a year! They claimed that a warranty or guarantee on a brand new tire was extra money that I didnt pay?? So.i called Town Fair tire and they got me a tire on for $120!
AP
ankur patel
Apr 25, 2026
1.0
Had a 3:00 PM oil change appointment at Goodyear Auto Service and showed up on time. They flat-out refused to do the service and didn’t offer any alternative
The attitude was even worse—basically told to leave or do whatever I want by staff name Kenneth. No accountability, no customer service.
Completely wasted my time. What’s the point of scheduling an appointment if they won’t honor it?
JM
Jason Mission
Apr 8, 2026
5.0
Great shop and service - multiple times I have sent my kids to get their oil changed. My kids have come back saying they were very kind and didn’t try to oversell and were reasonable .
JS
Joshua Serrano
Apr 7, 2026
1.0
I’ve been a loyal customer here for 7 years with the exact same car and when I went for a standard oil change and to check my bumper all of a sudden they weren’t able to lift my car cause it was “too low”. Ive never had that problem in the 7 years I’ve been coming to this Good year. I’ve had every service you can think of with this car at this place and never had them tell me that. I later found out it’s under new management and figured this “new crew” must be very inexperienced or very lazy. ( I’ll say both to be honest). They didn’t even close my hood all the way when they gave me back my car. If you used to come here when it was Tony and his old crew, I’d say go find out where Tony is cause the guys they have now straight up suck. Won’t be coming here anymore.
JT
Jennifer Turner
Feb 22, 2026
5.0
My son brought in a car for a tire flat and thought he had to buy a new one and they were so honest to tell him that it was another problem and they fixed it and we didn’t have to buy the new tire. Wonderfully professional and honest! Thank you!!! We will definitely be back, and we would recommend them to anyone!!
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
Where is Goodyear Auto Service located?
It is located at 378 Kelly Road Suite 1, Vernon Rockville, CT 06066-3997, USA.
What are the regular business hours for Goodyear Auto Service?
Monday through Saturday, it is open from 7:30 AM to 6:30 PM; Sundays from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup for services or products?
Yes, in-store pickup is available as a service option.
Which payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, it has wheelchair-accessible entrances and restrooms.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
Which nearby places can I visit before or after my appointment at Goodyear Auto Service?
Nearby you can find D'Angelo Grilled Sandwiches for a quick meal, Pet Valu if you need pet supplies, and Unicorn Polish Bakery for baked goods.
Are there any health services near Goodyear Auto Service if I need medical attention?
Yes, Hartford Hospital Family Health Center, Hartford HealthCare-GoHealth Urgent Care, and Colby Family Chiropractic are nearby for various health needs.
Can I get my car serviced close to other shopping destinations in Vernon Rockville?
Yes, Goodyear Auto Service is conveniently located near Spice Town grocery store and Music & Arts store, allowing easy multi-tasking during visits.
Brand Certified Facts from Goodyear Auto Service
This information is certified by Goodyear Auto Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 26, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: