Goodyear Auto Service

Reviews

• JT

  Jennifer Turner

  Feb 22, 2026
  5.0
  My son brought in a car for a tire flat and thought he had to buy a new one and they were so honest to tell him that it was another problem and they fixed it and we didn’t have to buy the new tire. Wonderfully professional and honest! Thank you!!! We will definitely be back, and we would recommend them to anyone!!
• JM

  Jennifer Mitchell

  Jan 31, 2026
  1.0
  Horrible customer service , I booked an oil change had a scheduled appt for 4:30p and two hours goes by I had to inquire what was taking so long there was no communication at all. Then when I ask I was told they were doing an ailment check, I don’t asked for an ailment check I only needed an oil change I told them from the beginning I just had my tires and ailment done. Very frustrating experience, certainly won’t be returning.
• MF

  Maureen F

  Dec 13, 2025
  5.0
  When I say this Goodyear shop went above and beyond, it is no exaggeration. One hour before they were closing I came in after learning my tire was punctured after parking to go shopping. I was 45minutes from home. Immediately, Rachel greeted me, listened to the problem, and got me right in. Discovering that the tire was not repairable and they didn’t have the right tire in stock, both Rachel and her manager, Marty, proceeded to call around and find a tire that would fit my car. Upon locating one, the manager got in his car, drove 25 min to the shop to get it, driving back where Rachel and the service technician stayed after working hours to put the new tire on and get me back on the road. The service was like something I’ve haven’t experienced in a very long time! Kudos to the whole team but special shout out to Rachel, she was amazing!
• JH

  joe handleman

  Dec 10, 2025
  5.0
  I have been a customer at the Vernon Goodyear for many years. I have always been completely satisfied with the professionalism and courtesy that I have received with any service that I have needed. Today, Alex, the customer service rep was no exception. He was pleasant and explained what was found with my car and the services that I may need in the future.
• CL

  Carissa Look

  Dec 8, 2025
  5.0
  Very helpful even though they don’t have my tires in stock.

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