Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Stratford, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Stratford location today.
Location
Hours
Reviews
4.5
219 reviews
5 stars
163
4 stars
34
3 stars
6
2 stars
4
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to accommodate needs.
Vehicle Quality
Customers frequently noted that the rental cars were clean, new, and well-maintained, contributing to a positive rental experience.
Efficiency
The rental process was often described as quick and hassle-free, with many customers appreciating the smooth pick-up and drop-off procedures.
Management Issues
Some reviews indicated dissatisfaction with the new management, citing instances of rudeness and unhelpfulness, contrasting with previous positive experiences.
Availability Concerns
A few customers expressed frustration over vehicle availability, particularly during busy periods, leading to negative experiences.
- CTCarol TemelsizNov 14, 20251.0If there was a zero star option, I'd have chosen that. So much happened in about an hour I can't detail it all here. After an accident my insurance sent me there for a rental. Nothing but nonsense from the very start that I'm still dealing with 2 weeks after returning the vehicle. Not only myself, but another customer continued to be offered vehicles, not fully covered by our insurance. The other customer was so angry he left without anything. I was more than clear about not paying. They still gave me a vehicle that I said I wasn't paying for. The manager, Patrick is a slick talker, as well as a liar. Myself and the friend that brought me witnessed him being untruthful to a customer on the phone. Throughout the time I was there all I kept hearing was the car would be ready in "two minutes". The final two minutes was around 20, because the vehicle still had to be cleaned and washed from the previous renter. Just tell the truth. Worse was the demeaning he chose to speak to me on the phone. His exact words "Let me explain this to you in a way you'll understand." It was just under an hour total to pick the vehicle up, and I waited for another staff member to be available for the return. Meghan did my return and listened to everything I told her happened so far. Instead of insulting me, she chose to apologize for the awful experience and look into the rate debate. This office is a scam - rates in their system that do not match the contracted rate with Geico. They charge more than the contracted Geico rate and are ripping people off. Don't rent from this office in Stratford. Go to Devon - I've used them before and had no problems.
- PVParker VanessaOct 28, 20255.0One word fantastic 👏 👌
- TMThandekile Nomthandazo MhlongoOct 27, 20255.0Great place my first time renting and I was going to Atlanta Georgia my friend and her son. God really showed up they gave us a brand new car as we were still thinking about 15 hours drive with a baby. We were going to 2819 prayer and few posted cars with flats tires on their way there. Our pick up and drop off was smooth and the drive. I am definitely using this place from now on. Actually I have booked a car for December 2025 already.
- RPRebecca PowersOct 25, 20255.0This was a great location! Fantastic service from start to finish, they take pride in helping the customer first and foremost!
- MBmaggy bravoOct 16, 20254.0I went on the weekend, bad idea because was holiday and they didn't have a car.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Stratford, CT?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars suitable for errands, weekend getaways, and more.
What are the operating hours for Enterprise Rent-A-Car in Stratford?
The location is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at this Enterprise location?
Reservations can be made online via their website at https://www.enterprise.com/en/car-rental-locations/us/ct/stratford-24cn.html.
What payment methods does Enterprise Rent-A-Car Stratford accept?
They accept American Express, Discover, Mastercard, Visa, and checks as payment options.
Does Enterprise Rent-A-Car in Stratford offer any special discounts?
Yes, they offer discounts for active military members.
Does Enterprise Rent-A-Car provide airport pick-up services at the Stratford location?
Yes, airport pick-up is one of the services provided at this location.
Are there any nearby places to visit or use services while at Enterprise Rent-A-Car Stratford?
Yes, nearby you can find the FedEx Ship Center for shipping needs, Jump Off Trampoline Park for entertainment, and Duchess restaurant for dining.
How can nearby locations like the FedEx Ship Center benefit me when renting a car here?
You can conveniently handle your shipping or freight needs at the FedEx Ship Center near Enterprise during your visit, making errands more efficient.
What entertainment options are close to Enterprise Rent-A-Car in Stratford?
Jump Off Trampoline Park, an arts and entertainment venue, is nearby and great for family fun before or after your car rental.
Where can I find food options near Enterprise Rent-A-Car in Stratford?
Duchess, an American fast-food restaurant known for its burgers, is located near the Enterprise Rent-A-Car location for a quick meal.