Need a rental car in Stratford, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Stratford location today.
Overall, customers praised the staff for being friendly, helpful, and accommodating, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted quick and efficient service, with customers appreciating the smooth pick-up and drop-off processes.
Mixed Experiences
While most feedback was positive, some customers reported issues with management and vehicle availability, indicating a need for improvement in these areas.
Cleanliness and Vehicle Quality
Customers generally found the vehicles to be clean and in good condition, although there were isolated complaints about receiving cars that were not properly cleaned.
AP
Austin Prusak
Feb 16, 2026
5.0
Kyle and Patrick hooked me up with a great car, great service, and the experience couldn't have went any smoother. Will definitely use these guys if I ever need another rental.
HH
Hedy
Feb 12, 2026
5.0
Stellar! ⭐️ I picked up a car rental in the Stratford location on Monday. Thank you to Patrick who assisted me (and three others. He was working alone, no one else in the office and it was busy! He was so polite, exceptionally efficient and professional. It was obvious he was in the weeds and yet with poise and grace, he sailed around around juggling all of the necessary tasks at hand for each of us waiting all the while the phone ringing off the hook and really made it look easier than it was. I especially appreciated his candor asking if I had the time to wait about 30 minutes for a rental not unlike my own car out of commission car.. perfectly reasonable and so considerate! It could not have been easier.
Shout out to Patrick in Stratford for making it making an incredibly pleasant experience. Thank you!
SH
Suriani Hostetler
Feb 2, 2026
5.0
Upon returning the rental car on 1/24/26, the young man who assisted us was courteous, friendly and helpful. Even with several other customers waiting - it was a busy day - he was calm and continued demonstrating good service. One of the customers even commented that she wished other customer service reps (in general) would embody the same traits. Nice job
SO
Samantha Ottowell
Jan 13, 2026
5.0
Worked with both Kyle & Patrick and they were both amazing! Extremely friendly and accommodating. Such amazing customer service I have absolutely nothing bad to say about them!
ST
shakirrya taft
Dec 20, 2025
5.0
The contract from CarStar and Enterprise getting me from and too was much appreciated customer service was great I will use both services in the future when needed.
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