Monro Auto Service and Tire Centers

4.7
455 reviews
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Business Details

445 Queen Street, Southington, CT
06489, United States
(860) 628-9488
https://locations.monro.com/ct/southington/445-queen-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
445 Queen Street, Southington, CT
06489, United States

Hours

Reviews

4.7
455 reviews
5 stars
404
4 stars
19
3 stars
4
2 stars
3
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Mark, for their friendliness, helpfulness, and willingness to go above and beyond to assist.

Communication

Customers appreciated the clear communication regarding services needed and pricing, although some noted issues with appointment management and updates.

Quality of Work

Overall, the quality of service was well-received, with many customers expressing satisfaction with repairs and maintenance, though there were a few complaints about mistakes.

Timeliness

While some customers experienced delays, others noted quick service, indicating inconsistency in wait times.

Trustworthiness

Several reviews highlighted the honesty and integrity of the staff, with many feeling they received fair evaluations without unnecessary upselling.
  • HC
    Helen Cohen
    6 days ago
    5.0
    My daughter brought my car in and she said the knowledgeable staff treated her with kindness and respect.
  • KK
    Kathy
    Jan 4, 2026
    2.0
    Excellent service looked at the carchecked out everything on the car also, gave me a printout. What is wrong with my car excellen service and very friendly gentleman. Well return for my next oil change maybe a little more than I would like to pay, but they definitely went through everything.
  • BS
    Becky Scott
    Jan 3, 2026
    5.0
    They were great! I brought my car in and unfortunately they couldn't fix it. They suggested I bring it to the dealer but they tried everything they could. They also didn't charge me for trying to fix it and let me know which dealership they recommended. I thought that was so incredibly nice and unexpected. We will be bringing our cars back here for other services in the future. I would highly recommend, they are friendly, kind and very knowledgeable and take the time to explain everything to you. I was very happy with my first experience here. It definitely won't be my last.
  • MC
    Mariah Caron
    Dec 29, 2025
    5.0
    Amazing service, Mark was so helpful and was so good at communicating everything that was happening with my car. Him and his team had my car in and out in a day. Would highly recommend this place!
  • MP
    Mike Pellet
    Dec 22, 2025
    5.0
    Service was quick and reasonably priced. Service manager and technician were great to deal with. THANKS!
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Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of auto services does Monro Auto Service and Tire Centers offer?

Monro provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.

Which tire brands are available at Monro Auto Service and Tire Centers in Southington?

They specialize in tire changes and carry top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.