Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in South ington, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our South ington location today.
Location
Hours
Reviews
4.4
200 reviews
5 stars
150
4 stars
19
3 stars
8
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, while some reported rude or unprofessional behavior from management.
Vehicle Availability
Several reviews highlighted issues with vehicle availability, including reservations not being honored and a lack of options at the time of pickup.
Cleanliness and Condition
Feedback varied on the cleanliness and condition of the rental cars, with some customers reporting dirty vehicles or unpleasant odors.
Overall Experience
While many customers had positive experiences and expressed loyalty to the branch, there were notable complaints about service inconsistencies and management behavior.
- JSJimmy StoryJan 1, 20265.0Great experience
- AUAli UsaDec 31, 20255.0great people ,mr adam and the other guys were kind and helpful ,5 stars service .thank you so much
- PWPeggy WhiteDec 17, 20255.0Great service & good price
- LLLauralyn LovelyDec 9, 20254.0A little expensive and could take better care if their cars and have better selection especially with the prices they charge but other than that all the guys are really nice there and always helpful I've had my rental for 5 months now
- SWShaQuan WigginsNov 29, 20251.0If I could give half a star, I would. The absolute worst customer service experience ever. I usually go to the Enterprise located in Cheshire. Since the Cheshire branch was closed on weekends, I used this one in Southington. The manager there gave me such a hard time because I was using a debit card. While normally I provide proof of my address, he needed proof of my employment because I was using my corporate discount. He also asked for a paystub. Since I booked this rental via my corporate website, I didn’t understand why all of this necessary. I explained to him that my company (UHC) downsized, and part of the severance was continued use of the employee discount site for 24 months. He told me that was not true and that Enterprise policies do not support that. I asked him to provide proof of the policy so that I can give it to our corporate HQ. He told me that he just knows the rules. I was already under stress because I left my cell phone in the Lyft. I asked if I could use their desk phone—the phones did not work. I shouldve been more prepared—-but honestly, never had a problem with Enterprise…but having to deal with the Southington branch made me APPRECIATE the courtesy and warmth of the Cheshire that much more. If a customer asks for a copy of the policy that you’re quoting, you give it to them. Don’t get snarky and be afraid to be proven wrong. If I had my phone, I would provide the corporate information so that he could see that I was telling the truth. It was just a miserable experience for me.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Southington, CT?
Enterprise Rent-A-Car in Southington offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options to suit your needs.
Where is Enterprise Rent-A-Car located in Southington?
Enterprise Rent-A-Car is located at 966 Queen St, Southington, CT 06489.
What are the operating hours of Enterprise Rent-A-Car in Southington?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car in Southington?
You can reserve your rental car online via their website or reservation URL https://www.enterprise.com/en/car-rental-locations/us/ct/southington-4835.html.
Does Enterprise Rent-A-Car in Southington accept credit cards and other payment methods?
Yes, they accept American Express, Visa, MasterCard, Discover, cash, and checks.
Are there any discounts or special offers available at Enterprise Rent-A-Car Southington?
Yes, they offer great weekend rates which can be booked online.
Is Enterprise Rent-A-Car in Southington open on Sundays?
No, Enterprise Rent-A-Car in Southington is closed on Sundays.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car in Southington?
You might want to visit Express Kitchens: Southington for kitchen supplies, or relax at the Center for Holistic Practices & Psychotherapy spa nearby after your visit.
Are there local health and wellness centers near Enterprise Rent-A-Car in Southington?
Yes, Ideal Protein Weight Loss and Wellness of Southington is nearby and provides weight loss and nutrition services.
If I need auto parts or accessories during my rental, is there a nearby store?
Yes, O'Reilly Auto Parts is located close to Enterprise Rent-A-Car and offers automotive parts and accessories.