Hoffman Honda

Reviews

• TT

  Tamal Tsuzurano

  Apr 1, 2026
  5.0
  I recently purchased a 2026 Honda CRV Hybrid from Hoffman Honda. As a resident of New York, I explored several dealerships throughout the area before making my decision. Special mention goes to Kim Reyes, a gentleman whose honesty and professionalism made the buying process truly enjoyable. Mr. Reyes provided outstanding service and demonstrated genuine care in assisting me with my purchase. Based on my positive experience, I highly recommend both Hoffman Honda and Mr. Kim Reyes to anyone considering a vehicle purchase.
• KC

  Kaitlyn Condon

  Mar 21, 2026
  5.0
  I recently purchased a car from Honda Hoffman, and I had a great experience from start to finish. Everyone there was very nice, friendly, and welcoming, which made the whole process much more comfortable. A special thank you to Carl Abrahamsen, who went above and beyond to help me. He made everything feel smooth, easy, and not at all complicated. He took the time to explain things clearly and answered any questions I had while making sure I felt confident every step of the way. Overall, I highly recommend Honda Hoffman if you’re looking for a stress-free car buying experience with genuinely helpful people. I am extremely happy with my purchase. Thank you so much!
• RL

  Ron Lecours

  Mar 16, 2026
  5.0
  Hoffman Honda in Avon has been good for me over the years I've worked with them. They helped me maintain my Honda Ridgeline for 7 years, and I just traded it for a 2026 Honda CRV Sport Touring. I'm happy to stick with the highly-rated Honda family. My connection was primarily Simon K. who gently kept the buying and selling process moving along., and I was able get what I wanted and felt like I got a good deal. Plus Max the business manager helped out a lot with the tall stack of paperwork. Both these guys deserve recognition.
• MD

  Myla Duane

  Mar 6, 2026
  5.0
  For anyone considering purchasing a car at any of the Hoffman dealerships, I HIGHLY recommend purchasing with Hoffman Honda and suggest to specifically request Charles Ijomah. Although this was my fourth car purchase, it was my first time at Hoffman Honda and my first time working with Charles. I can confidently say he is the best sales consultant I’ve ever worked with. I had a very complicated situation and was unsure how possible it would be for me to get a car at this time. However, Charles listened to every single one of my concerns and made sure he fully understood what my ideal car would be despite my complicated circumstances through asking me insightful and meticulous questions. The process was made intentional, simple, and efficient. Charles was able to get me approved for my top choice car in under 24 hours due to his incredible work ethic and determination. I wish I could give more than 5 stars for my experience at Hoffman Honda. It’s rare to be able to go into a dealership and be made to feel like you are more than just an opportunity for them to make a sale. I thank Charles and the entire team at Hoffman Honda for making this such a memorable experience for me. For anyone questioning what your options are, stop hesitating and just make an appointment at this dealership. The team is truly a gem.
• DP

  Debbie Pinkham

  Mar 5, 2026
  1.0
  Be careful what you sign when you bring in your car for service at Hoffman Honda!!! i was told last fall by the service rep that my oil change and service was covered under my lease. She even noticed a local sticker on my car and said, why did you pay for that when it’s covered? i said - really? ok, i’ll bring it to you! Fast forward to this week. brought my car in thinking the service was covered, given an ipad to sign with no discussion about the price. i thought i was signing for permission to work on my car. car done - was told i owed $590!!! I said what are you talking about? i was told the service expired at 2 years, in yr 3 of lease. She researched and contacted the first rep who told me it was covered. She awkwardly didn’t remember our conversation! I said - how convenient for you! she proceeded to point at what i signed and wouldn’t budge. i would never have done this extensive service with my lease up next oct, plus i have a family member who is a mechanic with a local shop who could have done it. i spent 6 months transferring the lease from my husband (who passed in 2024)to me so i was overwhelmed with what was transpiring. I ended up very upset. The service rep who initially told me i had coverage (turns out only for 2 years) said - check her out and i’ll walk her to her car, like i was some kind of criminal she wanted out of the dealership! i was in tears! the service rep who originally checked me in was apologetic and stayed with me until i was calmed down. She was caring and concerned about me driving. Customer service???? No break on price! no coupon offered! no acknowledgement there was a miscommunication. Left me in tears at the wheel? What happened to pleasing the customer? i will never go back.

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