Hoffman Honda

4.7
2360 reviews

Business Details

40 Albany Turnpike, Simsbury, CT
06092, United States
(860) 264-5007
https://www.hoffmanhonda.com/

About

Honda Dealer
Here at Hoffman Honda, located in West Simsbury, CT, we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google, we’re highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles, where you’re sure to find the perfect Honda CR-V, HR-V or Accord to meet your needs. Our fully staffed service department, including highly trained Honda Master Techs, are here for you after you drive off the lot to handle any maintenance or repairs you may need.

Details

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Location

Hoffman Honda
40 Albany Turnpike, Simsbury, CT
06092, United States

Hours

Reviews

4.7
2,360 reviews
5 stars
2,088
4 stars
133
3 stars
30
2 stars
22
1 star
87

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and attentive throughout the car buying process.

Sales Experience

Several reviews highlighted a smooth and low-pressure sales experience, with specific salespeople receiving commendations for their helpfulness.

Service Issues

There were multiple complaints regarding the service department, including long wait times and dissatisfaction with the quality of service provided.

Transparency and Trust

Some customers expressed concerns about hidden fees and a lack of transparency during the purchasing process, leading to feelings of distrust.

Overall Satisfaction

Despite some negative experiences, many customers reported being happy with their purchases and the overall experience at the dealership.
  • CD
    Claudia Dijmarescu
    1 day ago
    5.0
    Ana was amazing! Made the whole purchase super easy and stress free
  • RN
    R Nye
    5 days ago
    5.0
    Our salesman Simon was very friendly and helpful, he made the process move along swiftly and without any issues. One of the best experiences I've had at a dealership. Evan, the finance manager, was also great.
  • JG
    James Glenn
    Jan 31, 2026
    1.0
    Classic bait and switch. I made an appointment to see a car and the car sold prior to my appointment. Fair enough. However, no one at Hoffman told me the car sold, I arrived for the appointment, they showed me a different vehicle as though it was the one I came to see. I realized that it was a different vehicle, one that had a history of airbag deployment (which was not disclosed and which I only knew because I had checked the CarFax on each of the same models I was coming to see prior to my appointment). Untrustworthy dealership I will never do business with. In response to Alison's reply to my review, Alison's reply is deceptive. I was not upset that the vehicle I was scheduled to see was sold, another buyer got there first. No problem. Contrary to her reply, no one told me that the vehicle shown to me was not the vehicle I was scheduled to see. I was shown a different vehicle of the same model in the same color with mileage within 1,000 miles of the one I intended to see. It was shown to me as though it was the one I was scheduled to see. Hoffman did not disclose the damage to the vehicle shown to me.
  • MS
    Michaela Sassu
    Jan 15, 2026
    5.0
    I found a car I liked online and inquired about it with the dealership- they were extremely responsive off the bat. I went there that same day to look at the car, bought the car and drove it off the lot that evening. Jaileen was more than a pleasure to work with- honest, no hassle and even stayed late to get this purchase buttoned up for me. Max the finance guy was also really kind and made things easy. I highly recommend this dealership. Very professional and easy to deal with.
  • AV
    Austin Veilleux
    Jan 5, 2026
    1.0
    This place makes me sick to my stomach! CON ARTISTS AND THIEVES. I brought my accord here to get the safety recall on the fuel pump replaced It’s failed three times now!! They screwed up my car and tried to put it on me…. They tried to con me out of a new water pump which another mechanic said did NOT need to be done along with other things started digging into my engine without my authorization, sending me videos of my spark plugs taken out of my engine!!! One of the maintenance technicians stole my Ray-Ban’s from my vehicle and they damaged my door handle! And ripped the seam in my backseat. This is the worst Honda service I’ve ever had in extremely afraid To ever bring my vehicle back here. Daniel in service has a nasty attitude that Doesn’t belong in the workplace. When I brought this all to their attention all they did was change the subject. DONT EVER COME HERE THEY WILL ROB YOU OF YOUR POSSESSIONS AND YOUR WALLET!

Frequently Asked Questions About Hoffman Honda

Where is Hoffman Honda located?

Hoffman Honda is located at 40 Albany Turnpike, Simsbury, CT 06092.

What are the operating hours for Hoffman Honda?

Hoffman Honda is open Monday to Thursday from 8:30 AM to 7:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.

Brand Certified Facts from Hoffman Honda

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Certified February 08, 2026Yext Knowledge Graph
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