Business Details
About
Honda Dealer
Here at Hoffman Honda, located in West Simsbury, CT, we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google, we’re highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles, where you’re sure to find the perfect Honda CR-V, HR-V or Accord to meet your needs. Our fully staffed service department, including highly trained Honda Master Techs, are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Details
- Credit cardAvailable
Location
Hours
Reviews
4.7
2,354 reviews
5 stars
2,083
4 stars
133
3 stars30
2 stars22
1 star
86
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive throughout the car buying process.
Communication
Several reviews highlighted clear and timely communication from sales representatives, contributing to a smooth purchasing experience.
Pricing Concerns
Some customers expressed dissatisfaction with unexpected fees and pricing discrepancies during the purchasing process.
Service Department Issues
There were multiple complaints regarding the service department, including long wait times and unresolved issues after service.
Positive Buying Experience
Overall, many customers reported a positive and stress-free car buying experience, often recommending specific salespeople.
- LDLucretia Dolloff5 days ago5.0Awesome people! Kim is an amazing salesman and finance dept is great too. Transaction went so smooth! Will go back for the next vehicle!
- AVAustin VeilleuxJan 5, 20261.0This place makes me sick to my stomach! CON ARTISTS AND THIEVES. I brought my accord here to get the safety recall on the fuel pump replaced It’s failed three times now!! They screwed up my car and tried to put it on me…. They tried to con me out of a new water pump which another mechanic said did NOT need to be done along with other things started digging into my engine without my authorization, sending me videos of my spark plugs taken out of my engine!!! One of the maintenance technicians stole my Ray-Ban’s from my vehicle and they damaged my door handle! And ripped the seam in my backseat. This is the worst Honda service I’ve ever had in extremely afraid To ever bring my vehicle back here. Daniel in service has a nasty attitude that Doesn’t belong in the workplace. When I brought this all to their attention all they did was change the subject. DONT EVER COME HERE THEY WILL ROB YOU OF YOUR POSSESSIONS AND YOUR WALLET!
- RGremi godduDec 27, 20251.0Bought a Honda Civic here. Their manager, Evan, was a real greaseball: I got the classic car dealership experience where they tacks a bunch of extra charges for fees & warranties on right before the contract of sale. Go get a real job Evan.
- DRDennis RDec 24, 20253.0I have no complaints over work performed on my vehicle. Concerned over pricing for service done on 12/11/25.The estimate for the services requested (oil change, coolant replacement) was $251. When the text for the approval to perform the work came, the price was $405. I asked why there was a difference and the response was that he wasn't sure why the system generated that amount, and the price as $305. This included a $30 service fee with no explanation. When I arrived to pick up my car, the salesperson I was dealing with was busy so another person helped me. She said she had to enter in the information for the work that was done, and the cost of $251 came up on here screen. I saw her send an instant message to someone saying "I know you are busy, how much do I charge?" I guess there was no reply because she charged the $251 plus tax. This experience has left me with a level of discomfort and distrust. Up until this point I have just trusted the end price presented to me, not expecting any changes. Feedback was given to both the dealer and Honda corporate. I have not received a response yet if there is one coming.
- LMliz madrakDec 22, 20255.0I just wanted to write a 5 star review for both Jaileen and Evan. I recently purchased a car and they were both so attentive, nice and professional. I can't say enough nice things!!! Thank you
Frequently Asked Questions About Hoffman Honda
Where is Hoffman Honda located?
Hoffman Honda is located at 40 Albany Turnpike, Simsbury, CT 06092.
What are the operating hours for Hoffman Honda?
Hoffman Honda is open Monday to Thursday from 8:30 AM to 7:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.
Does Hoffman Honda offer vehicle service and repairs?
Yes, Hoffman Honda has a fully staffed service department with highly trained Honda Master Techs for maintenance and repairs.
Can I get an oil change and car wash at Hoffman Honda?
Yes, Hoffman Honda offers oil change services and has a car wash available.
What types of Honda vehicles can I find at Hoffman Honda?
You can find a wide inventory including Honda CR-V, HR-V, and Accord models suited to your needs.
Does Hoffman Honda accept credit card payments?
Yes, Hoffman Honda accepts credit card payments.
What nearby car dealerships are close to Hoffman Honda?
Nearby car dealerships include Hoffman Nissan, Hoffman Toyota, Hoffman Motorsports, Chariots & Chevaux, and Hoffman Auto Group, providing customers with various vehicle options nearby.
Are there nearby dining options near Hoffman Honda?
Yes, nearby dining includes McDonald's and Dunkin', convenient for grabbing a bite before or after your visit.
Where can I find nearby car maintenance and repair services?
Nearby automotive services include Hoffman Collision Center, Hoffman Collision Center of Avon, Advanced Performance Diesel, and Hoffman Honda's own service department.
Are there any nearby places for shopping or entertainment near Hoffman Honda?
Yes, nearby shopping and entertainment options include Best Buy for electronics, Hoyts Simsbury Cinema 8 for movies, and HomeGoods for furniture shopping.