Here at Hoffman Honda, located in West Simsbury, CT, we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google, we’re highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles, where you’re sure to find the perfect Honda CR-V, HR-V or Accord to meet your needs. Our fully staffed service department, including highly trained Honda Master Techs, are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Many customers praised the staff for being friendly, professional, and attentive throughout the car buying process.
Sales Experience
Several reviews highlighted a smooth and low-pressure sales experience, with specific salespeople receiving commendations for their helpfulness.
Service Issues
There were multiple complaints regarding the service department, including long wait times and dissatisfaction with the quality of service provided.
Transparency and Trust
Some customers expressed concerns about hidden fees and a lack of transparency during the purchasing process, leading to feelings of distrust.
Overall Satisfaction
Despite some negative experiences, many customers reported being happy with their purchases and the overall experience at the dealership.
CD
Claudia Dijmarescu
1 day ago
5.0
Ana was amazing! Made the whole purchase super easy and stress free
RN
R Nye
5 days ago
5.0
Our salesman Simon was very friendly and helpful, he made the process move along swiftly and without any issues. One of the best experiences I've had at a dealership. Evan, the finance manager, was also great.
JG
James Glenn
Jan 31, 2026
1.0
Classic bait and switch. I made an appointment to see a car and the car sold prior to my appointment. Fair enough. However, no one at Hoffman told me the car sold, I arrived for the appointment, they showed me a different vehicle as though it was the one I came to see. I realized that it was a different vehicle, one that had a history of airbag deployment (which was not disclosed and which I only knew because I had checked the CarFax on each of the same models I was coming to see prior to my appointment). Untrustworthy dealership I will never do business with.
In response to Alison's reply to my review, Alison's reply is deceptive. I was not upset that the vehicle I was scheduled to see was sold, another buyer got there first. No problem. Contrary to her reply, no one told me that the vehicle shown to me was not the vehicle I was scheduled to see. I was shown a different vehicle of the same model in the same color with mileage within 1,000 miles of the one I intended to see. It was shown to me as though it was the one I was scheduled to see. Hoffman did not disclose the damage to the vehicle shown to me.
MS
Michaela Sassu
Jan 15, 2026
5.0
I found a car I liked online and inquired about it with the dealership- they were extremely responsive off the bat. I went there that same day to look at the car, bought the car and drove it off the lot that evening. Jaileen was more than a pleasure to work with- honest, no hassle and even stayed late to get this purchase buttoned up for me. Max the finance guy was also really kind and made things easy. I highly recommend this dealership. Very professional and easy to deal with.
AV
Austin Veilleux
Jan 5, 2026
1.0
This place makes me sick to my stomach! CON ARTISTS AND THIEVES. I brought my accord here to get the safety recall on the fuel pump replaced It’s failed three times now!! They screwed up my car and tried to put it on me…. They tried to con me out of a new water pump which another mechanic said did NOT need to be done along with other things started digging into my engine without my authorization, sending me videos of my spark plugs taken out of my engine!!! One of the maintenance technicians stole my Ray-Ban’s from my vehicle and they damaged my door handle! And ripped the seam in my backseat. This is the worst Honda service I’ve ever had in extremely afraid To ever bring my vehicle back here. Daniel in service has a nasty attitude that Doesn’t belong in the workplace. When I brought this all to their attention all they did was change the subject. DONT EVER COME HERE THEY WILL ROB YOU OF YOUR POSSESSIONS AND YOUR WALLET!
Hoffman Honda is located at 40 Albany Turnpike, Simsbury, CT 06092.
What are the operating hours for Hoffman Honda?
Hoffman Honda is open Monday to Thursday from 8:30 AM to 7:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.
Does Hoffman Honda offer vehicle service and repairs?
Yes, Hoffman Honda has a fully staffed service department with highly trained Honda Master Techs for maintenance and repairs.
Can I get an oil change and car wash at Hoffman Honda?
Yes, Hoffman Honda offers oil change services and has a car wash available.
What types of Honda vehicles can I find at Hoffman Honda?
You can find a wide inventory including Honda CR-V, HR-V, and Accord models suited to your needs.
Does Hoffman Honda accept credit card payments?
Yes, Hoffman Honda accepts credit card payments.
What nearby car dealerships are close to Hoffman Honda?
Nearby car dealerships include Hoffman Nissan, Hoffman Toyota, Hoffman Motorsports, Chariots & Chevaux, and Hoffman Auto Group, providing customers with various vehicle options nearby.
Are there nearby dining options near Hoffman Honda?
Yes, nearby dining includes McDonald's and Dunkin', convenient for grabbing a bite before or after your visit.
Where can I find nearby car maintenance and repair services?
Nearby automotive services include Hoffman Collision Center, Hoffman Collision Center of Avon, Advanced Performance Diesel, and Hoffman Honda's own service department.
Are there any nearby places for shopping or entertainment near Hoffman Honda?
Yes, nearby shopping and entertainment options include Best Buy for electronics, Hoyts Simsbury Cinema 8 for movies, and HomeGoods for furniture shopping.
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