Need a rental car in Shelton, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Shelton location today.
The staff at the Shelton, CT location received high praise for their friendly, helpful, and accommodating service, with many customers highlighting individual employees like Max and Ana for their exceptional support.
Rental Experience
Most customers reported a smooth and efficient rental process, with quick check-ins and clean vehicles, although some noted issues with vehicle cleanliness and availability.
Mixed Reviews
While many reviews were positive, there were notable complaints regarding poor customer service experiences, particularly involving specific staff members and issues with vehicle condition.
Follow-Up and Resolution
Customers appreciated the follow-up from staff to resolve issues, indicating a commitment to customer satisfaction despite some initial problems.
Recommendation
The majority of customers highly recommend the Shelton location for car rentals, citing it as their go-to choice for both personal and business needs.
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Taneika Rookwood
Nov 12, 2025
5.0
Excellent customer service. All the staff I dealt with, were very accommodating, especially Brian. Smooth rental process despite having to exchange two vehicles due to manufacturer recalls, Brian made the transition stress free. I will continue to rent with them!
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Catherine Auger
Nov 5, 2025
5.0
easy check in and check out. Everyone is very nice.
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Alick Letang
Nov 4, 2025
5.0
Phenomenal service every single time I rent.
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Marlein Diaz
Oct 28, 2025
5.0
Enterprise in Shelton CT where are yougoes above and beyond to ensure a great car rental experience. I am truly impressed.
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Winston Ortega
Oct 26, 2025
5.0
Although the staff had challenges to deal with, they tried really hard to satisfy. Their attitude under the circumstances was high and their eagerness to satisfy the customer is to be commended. After the vehicle taken, the staff followed up on their promise and made things right. This why a 5 star rating, for the staff.