Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
2009 Silas Deane Highway, Rocky Hill, CT
06067, United States
Hours
Reviews
4.2
317 reviews
5 stars
227
4 stars
23
3 stars
9
2 stars
6
1 star
52
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being professional, knowledgeable, and friendly, with specific mentions of helpful individuals like Kelvin and Josh.
Service Quality
While some customers reported excellent service experiences, others highlighted issues with service quality, including incomplete work and miscommunication about services performed.
Scheduling Issues
Numerous reviews pointed out problems with scheduling appointments, including overbooking and staff unavailability during scheduled times.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing high costs for services and unexpected charges, particularly related to oil changes and tire services.
Customer Experience
Feedback varied significantly, with some customers having positive experiences and others reporting poor service, lack of communication, and unprofessional behavior from staff.
- SKSung Kwak2 days ago1.0They are asking me to pay more than the price I was told on the phone. They are overcharging me.
- MHMaria Hernandez6 days ago3.0The waiting wa not fun my appointment was for 730. New tires I was still they were in stock.. My car was not ready still. They were still taking other people oil change in admission when I finally asked the question How much longer than they started working I was cash out at 10:14 I had to be at work at 10:30. That wasn’t fun. I think they need a receptionist in more help. They’re very busy. Thank you
- GBghpa bballNov 13, 20255.0Great customer service. Kelvin was very diligent and helped me make the best decision on what service my vehicle needed. I really appreciate all his help and knowledge
- DFDahiana FulgencioOct 20, 20255.0I had a very good experience here. There were a few lights on the dashboard that were bothering me for a while, which is why I decided to stop by. They took care of car in no time and were very professional and friendly. I would go back to this location.
- AHAnita HawkinsOct 9, 20252.0Many excellent past experiences at this Monro location, Kelvin was very helpful when I had what turned out to be a totally busted Transmission earlier in the year. Went back with my new to me/used car for its first oil change there, price over $120! That was with full synthetic and they refused to change it to the synthetic blend that I requested. Left. Went to Jiffy Lube instead. Same service $85.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing. They also specialize in tire changes from top brands.
What are the operating hours of Monro Auto Service and Tire Centers in Rocky Hill?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
It is located at 2009 Silas Deane Highway, Rocky Hill, CT 06067, United States.
How can I contact Monro Auto Service and Tire Centers by phone?
You can reach them at +1 860-257-9414.
Does Monro Auto Service and Tire Centers offer roadside assistance and towing?
Yes, they provide roadside assistance and towing services as part of their automotive care offerings.
Which tire brands are available at Monro Auto Service and Tire Centers?
They offer tires from top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
Are there any coffee shops near Monro Auto Service and Tire Centers where I can wait or grab a meal?
Yes, nearby coffee shops include Mitchell's, BAKE Market, and another Mitchell's location, offering options for breakfast, brunch, and snacks while you wait.
Which other automotive service centers are near Monro Auto Service and Tire Centers?
Nearby automotive repair options include Meineke Car Care Center, Intoxalock, and Maaco Auto Body Shop & Painting, providing additional services if needed.
What local dining options are close to Monro Auto Service and Tire Centers?
Nearby restaurants include La Piastra Gourmet to Go and Catering, Mitchell's diners, and McDonald's for quick meals or catering needs.
Are there any physical therapy or wellness centers near Monro Auto Service and Tire Centers?
Yes, Physical Therapy Center of Rocky Hill and Rockyhill Physical Therapy are nearby, offering physical, occupational, and speech therapy services.