Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 17 Providence Pike in Putnam offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
3.8
178 reviews
5 stars
91
4 stars
33
3 stars
16
2 stars
4
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising helpfulness while others report rudeness and unprofessional behavior.
Inventory Issues
Several customers expressed frustration over the availability of parts, including discrepancies between online listings and in-store stock.
Returns Policy
Multiple reviews highlighted dissatisfaction with the returns process, particularly regarding core charges and the lack of flexibility in handling returns without receipts.
Staff Knowledge
While many customers appreciated the knowledgeable staff, there were complaints about certain employees lacking expertise or being unhelpful.
Overall Experience
The store received mixed reviews, with some customers expressing loyalty and satisfaction, while others vowed not to return due to negative experiences.
- FPFred PayneOct 21, 20255.0Phenomenal inventory and helpful staff
- JGJames GillespieSep 24, 20251.0Will not go back to any Advanced Auto store. Bought a remanufactured alternator which was bad. It can happen they replaced it. The replacement looked like it had been returned so the salesperson tested it, it tested fine. When I installed two of the threaded holes are stripped. When I brought it back they said it wasn't from there store it had a NAPA part number. So now I'm out $300 with a still broken car.
- TMtameka millerJul 21, 20255.0This is my go-to place. Kathy is the best! They are very kind here, and Kathy always tries to help, and everyone else is helpful too. There are a few auto parts places in the area, but I prefer to go here. If they don't have what you need, they will order it for you.
- RDRebecca DavisonJun 9, 20255.0I came in looking for something to affix my license plate to my car since the dealership messed it up. The crew helped me find a license plate screw kit that worked with my car and Steven came out and personally fixed the problem for me. It wasn't necessarily an easy fix, but he didn't give up, nor did he make me feel like an inconvenience. Everyone in the store went above and beyond. I appreciate all the help.
- MBmisty blueApr 29, 20195.0Always the best!
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What auto parts and accessories does Advance Auto Parts at 17 Providence Pike stock?
Advance Auto Parts stocks new parts and accessories including batteries, oil filters, motor oil, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts offer battery installation services?
Yes, Advance Auto Parts offers free battery installation with purchase and will test and recycle batteries for free, regardless of purchase. Exclusions may apply.
Can I get my engine codes scanned at Advance Auto Parts?
Yes, team members at Advance Auto Parts can scan your engine codes for free. Exclusions may apply.
Does Advance Auto Parts install windshield wipers?
Yes, the store offers free windshield wiper installation with purchase. Exclusions may apply.
What are the payment options available at Advance Auto Parts?
You can pay using American Express, Cash, Check, Discover, MasterCard, and Visa.
What are the store hours for Advance Auto Parts at 17 Providence Pike, Putnam CT?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup?
Yes, Advance Auto Parts offers curbside pickup service for customer convenience.
What nearby dining options can I visit after shopping at Advance Auto Parts?
Nearby you can find popular eateries such as Dunkin', Subway, McDonald's, Wendy's, Burger King, Giant Pizza, and KFC, perfect for grabbing a meal before or after your visit.
Are there any nearby automotive service centers close to Advance Auto Parts?
Yes, nearby automotive service options include Valvoline Instant Oil Change, Valvoline Express Care, Cargill Quick Lube & Wash, Mr Sparkle Car Wash, and Cargill Express Detail Center, which offer oil changes, car washes, and repairs.
What nearby services could be convenient to use along with a visit to Advance Auto Parts?
Nearby services include UPS Access Point locations for shipping needs, CVS Pharmacy for medical supplies, Metro by T-Mobile for mobile phone services, and financial services like Charter Oak Federal Credit Union and Coinme ATM.