Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 777 Norwich Rd in Plainfield offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.0
232 reviews
5 stars
116
4 stars
59
3 stars
21
2 stars
8
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness and knowledge, others are criticized for rudeness and lack of assistance.
Product Knowledge
Several customers reported issues with staff not having adequate knowledge about products, leading to incorrect recommendations and sales.
Store Management
The management received negative feedback for being unhelpful and dismissive, impacting customer experiences negatively.
Overall Experience
While some customers had positive experiences with friendly staff and quick service, many expressed frustration with long wait times and inconsistent service quality.
Product Availability
Customers noted issues with product availability, including receiving incorrect parts and not having common items in stock.
- FLfrank laquitaraOct 16, 20255.0Great service
- BCBrandenn ChaffeeOct 8, 20255.0Monica tested my battery, and installed a new one for me, highly recommend coming here for battery help!
- EEEverctJul 22, 20255.0Nate went above and beyond what was expected. He was knowledgeable, friendly and accommodating. If I could rate him more than 5 stars I would. ⭐️⭐️⭐️⭐️⭐️NATE
- ZCZach CharlwoodJun 4, 20251.0Sales associates are rude and need to be retrained in customer service.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts and accessories does Advance Auto Parts in Plainfield stock?
Advance Auto Parts stocks a wide range of new parts and accessories such as batteries, oil filters, brakes, rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts offer installation services for parts purchased in-store?
Yes, Advance Auto Parts offers free installation for batteries and windshield wipers with purchase. They also offer free battery testing and engine code scanning. However, they do not install brakes, alternators, or light bulbs.
Can Advance Auto Parts recycle used batteries and motor oil?
Yes, they recycle used motor oil and batteries at no charge, though exclusions may apply.
What are the store hours for Advance Auto Parts at 777 Norwich Rd, Plainfield?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and on Sunday from 9:00 AM to 7:00 PM.
What payment options are accepted at this Advance Auto Parts location?
Accepted payment methods include American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Advance Auto Parts offer curbside pickup service?
Yes, curbside pickup is available for customers at this location.
Are there any nearby dining options near Advance Auto Parts in Plainfield for customers to visit?
Yes, customers can visit nearby places such as O'Connor Steak Sea Food, The Baker's Dozen coffee shop, Bakers Dozen bakery and cafe, McDonald's fast food restaurant, or Mr. Z's Italian restaurant and bar.
Where can customers go nearby for vehicle cleaning services after shopping at Advance Auto Parts?
Plainfield Auto Wash, which offers car wash and auto detailing services, is located nearby for vehicle cleaning needs.
What other automotive parts stores are located close to Advance Auto Parts in Plainfield?
O'Reilly Auto Parts is a nearby competitor that also provides automotive parts and accessories.
Are there any nearby conveniences or services useful for customers visiting Advance Auto Parts?
Yes, nearby options include UPS Access Point locations for shipping, CVS Pharmacy for convenience and health items, LibertyX Bitcoin ATM for financial services, and Whistler's Barbershop for grooming services.