Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
901 Boston Post Road, Old Saybrook, CT
06475, United States
Hours
Reviews
4.6
369 reviews
5 stars
313
4 stars
15
3 stars5
2 stars4
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, particularly highlighting individuals like Liam and Adrian for their professionalism and helpfulness.
Timeliness
Several reviews noted prompt service and quick turnaround times, although some customers experienced delays and poor communication regarding wait times.
Quality of Work
While many customers were satisfied with the repairs and maintenance performed, there were complaints about upselling and instances of perceived incompetence leading to further issues.
Communication Issues
Multiple reviews pointed out problems with communication, including lack of follow-up on vehicle status and confusion regarding appointments.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that they were overcharged or misled about costs for services.
- CCColleen CanestrariJan 2, 20265.0Everyone I spoke to here was so helpful and friendly. I was very stressed due to a flat tire on 95 but after talking to them it really eased my worries and they were able to order and replace my tire first thing the next morning (flat happened New Year’s Day, to boot! Highly recommend. Reasonable pricing as well.
- JCJonathan CloughDec 31, 20255.0Excellent service, courteous staff, helped me out of a jam, very reasonable price
- SWseth wolfeDec 30, 20251.0Do not use this location unless you want to have appointments rescheduled 4 times due to “staffing issues”. Had to show up multiple times to be told I had to reschedule. Seems this location is turning into the Clinton one. If you don’t have staff for appointment wouldn’t a smart person call and not have the person drive all the way down to be rescheduled? The staff here are a joke and I will never go back there again
- CMColin MannionDec 22, 20255.0We arrived with 2 vehicles, both needing maintenance; & they then answered my questions & completed the services that we needed.
- RHRobert HagemeisterDec 15, 20255.0Manager makes the place! Always friendly and goes above and beyond
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers in Old Saybrook offer?
Monro Auto Service and Tire Centers provides dealer-quality auto maintenance, inspections, repairs, tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman, roadside assistance, towing, and check engine services.
What are the operating hours of Monro Auto Service and Tire Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located?
They are located at 901 Boston Post Road, Old Saybrook, CT 06475, USA.
How can I contact Monro Auto Service and Tire Centers?
You can reach them by phone at +1 860-388-1016.
Do they specialize in any particular tire brands?
Yes, they specialize in tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
Is there a nearby bowling alley close to Monro Auto Service and Tire Centers?
Yes, AMF Saybrook Lanes, a bowling alley, is nearby. You can enjoy bowling before or after your visit to Monro.
Where can I find a coffee shop near Monro Auto Service and Tire Centers?
Dunkin' and Fromage Fine Foods & Coffees are nearby coffee shops where you can grab a coffee or snacks around your visit.
Are there any nearby automotive parts stores to Monro Auto Service and Tire Centers?
Yes, O'Reilly Auto Parts is a nearby store offering automotive parts and accessories which may be useful for your auto maintenance needs.
What other nearby services might be useful for someone visiting Monro Auto Service and Tire Centers?
Nearby services include Verizon Wireless for mobile phones, UPS Access Point for courier services, and Smithland Pet & Garden Center for pet supplies.
Does Monro Auto Service and Tire Centers offer roadside assistance and towing?
Yes, they provide roadside assistance and towing services as part of comprehensive automotive care.