Monro Auto Service and Tire Centers

4.6
360 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
901 Boston Post Road, Old Saybrook, CT
06475, United States

Hours

Reviews

4.6
360 reviews
5 stars
305
4 stars
15
3 stars
5
2 stars
4
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality; some customers praised the quick and friendly service, while others reported poor communication and unsatisfactory experiences.

Customer Care

Several customers highlighted the friendliness and helpfulness of staff, particularly mentioning individuals like Liam and Adrian.

Pricing Transparency

Customers expressed concerns about unexpected charges and the need for clearer pricing before service.

Timeliness

Many reviews noted issues with delays and poor time management, leading to frustration among customers.

Trustworthiness

Some customers felt misled regarding necessary repairs and pricing, leading to a perception of untrustworthiness.
  • KS
    Kristi Smith
    2 days ago
    5.0
    They got me in right away and installed a difficult battery fast. They were very kind and I appreciated the service.
  • JS
    Jennifer A Stackpole
    3 days ago
    5.0
    "Service was prompt and completed in a timely manner.. Joe kept in contact & the price was exactly what I was quoted. Was very happy I chose hear to get my car fixedđźš—
  • AA
    AD Allday
    Nov 15, 2025
    5.0
    Every time I go to this Monro the service & friendly disposition of the employees always makes the experience way better. Prices are what they are, but Ive never felt like they were trying to talk me into anything.
  • AF
    Abigail Feder-Kane
    Nov 13, 2025
    5.0
    Joe checked us without a weight when we stopped in with our oil light on. He took care of us by topping off the oil, it was quick and didn’t cost much and he was very friendly.
  • RR
    Robin Robinson
    Oct 27, 2025
    4.0
    Work was good. Customer service could use some help. I had to ask for the report and even then it wasn’t really given, said it was because of their tablets. I dropped off my car and no one called to say when my car was ready to be picked up, my receipt said I declined service that i would have taken if I had known about it. It was close to my job and convenient but left something wanting.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers in Old Saybrook offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance, inspections, repairs, tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman, roadside assistance, towing, and check engine services.

What are the operating hours of Monro Auto Service and Tire Centers?

They are open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.