Brand Certified
Enterprise Rent-A-Car
4.4(217 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
360 Boston Post Rd, Old Saybrook, CT
06475, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(860) 395-0758
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ct/old-saybrook-4809.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Old Saybrook, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Old Saybrook location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.4
217 reviews
5 stars
164
4 stars
19
3 stars
9
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for being friendly, professional, and accommodating, with many customers highlighting individual employees for their exceptional service.
Vehicle Condition
While many customers reported clean and well-maintained vehicles, there were complaints about some cars being dirty or not meeting expectations.
Rental Process
Most customers found the rental process to be smooth and efficient, although there were some issues with vehicle availability and reservation accuracy.
Location Experience
The Old Saybrook location was frequently mentioned as a preferred choice due to its convenient service and helpful staff.
- RGRobert GadonFeb 19, 20261.0I am writing to formally express my dissatisfaction with my recent experience at your Enterprise location. What should have been a routine rental instead turned into an extremely costly and stressful inconvenience due to the conduct and decisions of local management. The behavior I encountered was unprofessional, hostile, and dismissive. Rather than attempting to assist or resolve the issue in good faith, local management was rude and unwilling to acknowledge the significant impact their actions had on me as a customer. At no point did I feel valued or respected. The situation resulted in substantial inconvenience, unexpected costs, and disruption to my schedule. The lack of empathy or accountability shown by management only compounded the issue. It is deeply concerning that customer service standards at this location appear to fall far below what one would reasonably expect from a national company. I am requesting a formal review of this incident, appropriate corrective action, and a resolution that reflects the financial and personal inconvenience this caused. I would appreciate a prompt response outlining how this matter will be addressed.
- DGDavid GretchenJan 5, 20265.0This Enterprise location is top-tier. Despite what some other reviews say, I’ve been renting here for over a year, and the team consistently delivers exactly how a rental car business should be run. Efficient, professional, and reliable. They deserve recognition and promotions ASAP. 👍
- GGGoodEnergyMatchJan 5, 20265.0Paul, Anthony, and Josh were outstanding at this Enterprise location. These guys truly set the standard for what Enterprise customer service should be. Professional, friendly, and always willing to go the extra mile they made the entire rental process smooth and stress-free. If you’re renting here, you’re in great hands. Highly recommended. 5 Stars! 🌟🌟🌟🌟🌟 🚗✨
- PBPatricia BrownJan 3, 20263.0The car had paint all over that was flaky, looked disgusting. No decrease in rental price. HORRIBLE@
- EFedwin figueroaDec 22, 20255.0Very polite and professional Staff.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Old Saybrook, CT?
Enterprise Rent-A-Car is located at 360 Boston Post Rd, Old Saybrook, CT 06475.
What are the operating hours of Enterprise Rent-A-Car in Old Saybrook?
Enterprise Rent-A-Car operates Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.
What types of vehicles can I rent from Enterprise Rent-A-Car in Old Saybrook?
You can rent a variety of vehicles including cars, vans, luxury cars, and trucks at Enterprise Rent-A-Car in Old Saybrook.
Does Enterprise Rent-A-Car in Old Saybrook offer any special rental deals?
Yes, Enterprise Rent-A-Car offers great weekend rates and other specials that you can book online.
What payment options are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa payments.
Can I make a reservation online for a rental car at Enterprise Rent-A-Car in Old Saybrook?
Yes, you can reserve your rental car online through their reservation URL at enterprise.com.
Is Enterprise Rent-A-Car in Old Saybrook a women-owned business?
Yes, Enterprise Rent-A-Car in Old Saybrook is a women-owned business.
Are there any nearby car rental services close to Enterprise Rent-A-Car in Old Saybrook?
Yes, nearby car rental options include another Enterprise Rent-A-Car location, Alamo, and Rent-A-Wreck.
What nearby places can I visit after picking up a car rental at Enterprise in Old Saybrook?
After picking up your rental car, you might enjoy visiting Stepping Stones Antiques, Drama Works Theatre Company, and Brewers Pilots Point Marina nearby.
Are there any car maintenance or auto services near Enterprise Rent-A-Car in Old Saybrook?
Yes, nearby auto services include Enterprise Truck Rental, Auto Service Of Old Saybrook, and Classic Carriage Autowash.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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