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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.0
(342 reviews)

Business Details

420 W Thames St, Norwich, CT
06360, United States
(860) 886-5603
https://www.enterprise.com/en/car-rental/locations/us/ct/norwich-4830.html

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Norwich, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Norwich location today.

Location

Enterprise Rent-A-Car
420 W Thames St, Norwich, CT
06360, United States

Hours

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

4.0
342 reviews
5 stars
206
4 stars
51
3 stars
23
2 stars
18
1 star
44
  • BB
    Brandon Beams
    Mar 31, 2026
    5.0
    The customer service was really nice and they gave me a really nice rental while my car was in the shop. If I could give it more stars I would. Excellent all around
  • MM
    Michelle Mokrzewski
    Mar 11, 2026
    5.0
    Outstanding staff, exceptional attention to detail, and professionalism. The experience was easy, smooth, and quick. The app allows you to quickly extend your rental with ease. Phenomenal company, staff, and experience. Thank you.
  • ND
    Nick Davis
    Mar 2, 2026
    1.0
    I had an absolutely terrible experience with this location. I specifically requested a 4-wheel drive truck, and instead they gave me a 2-wheel drive truck. Because of that mistake, we ended up getting stuck in New Hampshire for an extra two days. What made the situation even worse was the complete lack of support from this location. They did nothing to help us when we called. We had to contact the New Hampshire location ourselves, and thankfully they stepped in, sent someone to assist us, and provided a replacement vehicle. To add to the frustration, I have not received any refund for the inconvenience and additional expenses this caused. On top of that, the $300 hold on my card still has not been returned. The customer service was terrible, and the management was even worse. I would strongly recommend going anywhere else rather than dealing with this establishment.
  • AA
    abera abay
    Feb 20, 2026
    5.0
    I had a wonderful experience. The staff is competent, professional and kind
  • SL
    Sylvia Laudette
    Feb 14, 2026
    5.0
    Accommodating and courteous

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Norwich, CT?

Enterprise Rent-A-Car in Norwich offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.

What are the operating hours of Enterprise Rent-A-Car in Norwich?

The rental office is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

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Certified April 12, 2026Yext Knowledge Graph
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