Monro Auto Service and Tire Centers

4.5
435 reviews

Business Details

557 West Main Street, Norwich, CT
06360, United States
(860) 886-8266
https://locations.monro.com/ct/norwich/557-w-main-street

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
557 West Main Street, Norwich, CT
06360, United States

Hours

Reviews

4.5
435 reviews
5 stars
348
4 stars
33
3 stars
12
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, often going above and beyond to assist.

Pricing Concerns

Several reviews mentioned high prices for services, with some customers feeling overcharged compared to competitors.

Service Quality

While many customers reported positive experiences with quick and efficient service, others expressed dissatisfaction with service quality and misdiagnoses.

Appointment Issues

Multiple customers experienced problems with appointment scheduling, including long wait times and double bookings.

Cleanliness

Some reviews noted that the shop's cleanliness and facilities, such as the bathroom, could be improved.
  • AS
    Aislynn Stowe
    Jan 19, 2026
    5.0
    The apprehension I felt coming here since it’s my first time was immediately removed once talking to the guys at the shop. Amazingly enough they were able to get me in same day AND the price I had to pay for services was decent and what I would’ve expected. Exponentially better than another auto shop that will remain nameless. It’s always the mom and pop, small businesses that give the best service!
  • DD
    Desiree Discola
    Jan 1, 2026
    5.0
    Trustworthy and reasonably priced . Will use them again
  • SL
    Sammy L
    Dec 23, 2025
    2.0
    Very expensive for oil change. No soap in the bathroom and garbage overflown. They also gave me my report with a total Different address and phone number.
  • RT
    Rafae Torres
    Dec 23, 2025
    5.0
    Great place to bring your car very professional
  • AP
    Aaron Pearson
    Dec 8, 2025
    4.0
    Took to fix engine light and do emissions test. It failed the test due to a bad sensor they didn't have. I guess we have time to fix it now.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers in Norwich provide?

Monro Auto Service and Tire Centers offers comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

What are the operating hours for Monro Auto Service and Tire Centers in Norwich?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.

Brand Certified Facts from Monro Auto Service and Tire Centers

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