Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
557 West Main Street, Norwich, CT
06360, United States
Hours
Reviews
4.5
433 reviews
5 stars
346
4 stars
33
3 stars
12
2 stars
7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service quality, with some praising the professionalism and efficiency of the staff, while others expressed dissatisfaction with long wait times and unresolved issues.
Pricing Concerns
Several reviews highlighted concerns about high prices for services, with some customers feeling overcharged for repairs and maintenance.
Customer Service
Many customers appreciated the friendly and helpful nature of the staff, particularly mentioning specific employees who provided exceptional service.
Appointment Issues
There were complaints about appointment scheduling, with some customers experiencing long waits despite having scheduled appointments.
Cleanliness and Facilities
Feedback indicated that the cleanliness of the shop and facilities was lacking, with some customers noting a need for improvements in the waiting area.
- DDDesiree DiscolaJan 1, 20265.0Trustworthy and reasonably priced . Will use them again
- SLSammy LDec 23, 20252.0Very expensive for oil change. No soap in the bathroom and garbage overflown. They also gave me my report with a total Different address and phone number.
- RTRafae TorresDec 23, 20255.0Great place to bring your car very professional
- APAaron PearsonDec 8, 20254.0Took to fix engine light and do emissions test. It failed the test due to a bad sensor they didn't have. I guess we have time to fix it now.
- SCStephanie CostelloNov 25, 20255.0I had a screw in my tire causing it to be flat. Monro was able to get me in and repair it quickly so I can get back home safely. While other places down the road wouldn't fix my problem due to short staffing and closing within the hour.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers in Norwich provide?
Monro Auto Service and Tire Centers offers comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours for Monro Auto Service and Tire Centers in Norwich?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located in Norwich?
It is located at 557 West Main Street, Norwich, CT 06360, United States.
How can I contact Monro Auto Service and Tire Centers in Norwich?
You can reach them by phone at +1 860-886-8266.
Does Monro Auto Service and Tire Centers have an online presence where I can find more information?
Yes, you can visit their website at https://locations.monro.com/ct/norwich/557-w-main-street for more information.
Which tire brands does Monro Auto Service and Tire Centers in Norwich specialize in?
They specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Are there any convenience stores nearby Monro Auto Service and Tire Centers?
Yes, XtraMart and Sunoco Xtra Mart convenience stores are nearby, making it easy to grab snacks or essentials before or after your auto service visit.
What dining options are near Monro Auto Service and Tire Centers in Norwich?
Nearby you can find Dunkin' for coffee and donuts, Mommy's Delicious Food offering Caribbean and American cuisine, and Papa Gino’s pizza restaurant.
Are there any health care services close to Monro Auto Service and Tire Centers?
Yes, nearby health services include Hartford HealthCare at Home, Norwich Smiles Family Dentistry, and PhysicianOne Urgent Care Norwich, convenient for any personal health needs during your visit.
Can customers visit nearby businesses for other needs when visiting Monro Auto Service and Tire Centers?
Absolutely, nearby options include Grader Jewelers and Grader Trophies and Awards for gifts and awards, Salon Studios and Cut & Curl for beauty services, and Bank of America for financial services, allowing for a convenient multi-purpose trip.