Several weeks ago my tire patch gave out so it was time for me to buy a new tire altogether. Decided to go for the tire with the 85,000 mile warranty. I appreciated that they gave me the price with labor included. They did the job within half an hour, including replacing the bad pressure sensor on that tire. I appreciate their kind and prompt service.
TT
Thuan Tiet
Oct 23, 2025
1.0
Brought vehicle in for an alignment and tires rotation, they keep my car for two days. When pick up my truck, ask them for an alignment printout. Dan gave me a print out for my current alignment. Just to find out it was dated 7 months ago. He said everything is done. Came home to find out my wheels were never rotated. Make me sign a slip said it was done. Now I think they never touch my alignment. Be careful with Dan the scam at Goodyear Norwich. My first appointment with this place was in Sept 2024, paid $1300 hundreds dollars for tires. Also paid $285 for 3years alignment. Fast forward to this incident, I have another shop looked at my tires and my alignment. Alignment was never touched by this place, tech shows me all adjusting points on vehicle was never touched by for a basic alignment. Be very careful where you spend you hard earn Mon in this scamming shop. Looks at these photos zip tie parts on my car, something only good year will do. They also burned my strut bushing, while trying heat on bolts. They burn my steering boots, put on a misfit boot. As you can see it’s too short. They did everything to cause damage to my vehicle. My alignment and tires rotation were never done, despite keeping my truck for 2 days. Thanks Dan, you are such an honorable man. Goodyear will bankrupt on people like you.
PE
Performance Computers of New England
Oct 22, 2025
5.0
Great experience today. This team of mechanic experts is made up of proactive problem SOLVERS! Thank you Goodyear Norwich!
ND
Nick Dct
Oct 18, 2025
5.0
Helpful and friendly staff; great with scheduling and taking care of car issues promptly upon appointments.
VV
Viviannet Vazquez
Sep 24, 2025
1.0
I had an appointment there were 8 of them there I still show them my appointment and they refuse to take the truck. Telling me there was no appointment when I showing them the email of the confirmation.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service in Norwich offer?
Goodyear Auto Service in Norwich provides full-service tire and automotive repair services including tire sales, oil changes, and mechanical repairs.
What are the operating hours for Goodyear Auto Service?
The center is open Monday through Saturday from 7:30 AM to 6:30 PM and closed on Sundays. Holiday hours vary with some days closed and others open from 8:00 AM to 5:00 PM.
Does Goodyear Auto Service offer in-store pickup for orders?
Yes, they offer in-store pickup services for customers.
Is Goodyear Auto Service accessible for customers with disabilities?
Yes, the facility has wheelchair accessible entrances and restrooms.
What payment options are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I make an appointment online for services at Goodyear Auto Service?
Yes, you can make an appointment through their online reservation system available on their website.
Where is Goodyear Auto Service located in Norwich?
Goodyear Auto Service is located at 19 Town Street Suite 31, Norwich, CT 06360-2323, USA.
What nearby places can I visit around Goodyear Auto Service?
Nearby you can visit Lori's Deli & Bakeshop for breakfast or a bakery treat, or stop by the CoinFlip Bitcoin ATM for currency exchange needs.
Are there convenient options for fuel and food near Goodyear Auto Service?
Yes, Sunoco gas station with a convenience store and breakfast and brunch options is nearby, as well as a SUBWAY sandwich shop.
Is there a park or recreational area near Goodyear Auto Service?
Yes, Lowthorpe Meadows, a park and community service area, is close to the service center and could be a nice spot to visit before or after your service appointment.