Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
280 Westport Avenue, Norwalk, CT
06851, United States
Hours
Reviews
4.1
241 reviews
5 stars
170
4 stars
13
3 stars
6
2 stars
7
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some customers praised the staff for being friendly and helpful, while others reported rude and unprofessional behavior.
Timeliness
Several reviews highlighted issues with long wait times and poor scheduling, with customers expressing frustration over delays despite having appointments.
Pricing Transparency
There are complaints about unclear pricing and perceived overcharging for services, with some customers feeling misled about costs.
Technical Competence
While some customers appreciated the technical skills of the staff, others reported serious issues with repairs, leading to safety concerns.
Management Changes
Recent management changes have received positive feedback, with some customers noting improvements in service and professionalism.
- TJTroy Jellerette2 days ago5.0Jerry the manager was great and I was very impressed by his level of professionalism and service!
- JAJoyce Abate6 days ago5.0Excellent service; quick timing and welcoming customer service! Definitely would use Monro again!
- MSMike SebringNov 4, 20252.0I called ahead and set up an appointment for 4pm. At 5:15 I was told another 15mins. Didn’t leave til 6:15pm and $400 later to replace two faulty tire sensors. Staff was friendly but the length of time was ridiculous.
- HDHugh DawsonNov 3, 20255.0Good shop. Honest and straightforward people. I've been there three times and I am more than satisfied. I will continue to use them.
- PDPatricia DonahueOct 29, 20255.0Oil light in my 2019 Tiguan…. was coming from RI, so concerning with a two hour trip back home. They accessed situation, resolved quickly at a very fair price. The manager was amazing to work with. Thanks so very much
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of auto services does Monro Auto Service and Tire Centers offer?
Monro provides dealer-quality vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services, specializing in tire changes with brands like Goodyear and Cooper.
What are the operating hours of Monro Auto Service and Tire Centers in Norwalk?
The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.
Where is Monro Auto Service and Tire Centers located in Norwalk?
It is located at 280 Westport Avenue, Norwalk, CT 06851, USA.
What is the contact phone number for Monro Auto Service and Tire Centers?
You can contact them at +1 203-847-6305.
Where can I find Monro Auto Service and Tire Centers online?
Their webpage is https://locations.monro.com/ct/norwalk/280-westport-avenue.
What tire brands does Monro Auto Service and Tire Centers carry?
They carry top-quality tire brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
Are there any nearby automotive service centers?
Yes, Monro Muffler Brake & Service and another Monro Auto Service and Tire Centers are nearby for additional automotive repair and oil change needs.
What dining options are available near Monro Auto Service and Tire Centers?
Nearby restaurants include Bond Grill (sushi and Chinese), Romanacci and Osteria Romana (Italian and pizza), Kai Fusion, Bagel King, and Sergio's for a variety of cuisines.
What fitness centers are located near Monro Auto Service and Tire Centers?
There are several gyms and boxing clubs nearby such as TITLE Boxing Club Norwalk, Level Up Performance CT, UFC GYM, and Norwalk Fit Body Boot Camp.
Are there any nearby services that customers might find useful while visiting Monro Auto Service and Tire Centers?
Yes, nearby services include Norwalk Pharmacy for health needs, Affinity Federal Credit Union for financial services, and Expo Laundromat & Dry Cleaning for laundry and alterations.