Customer Service
Feedback on customer service is mixed; while some employees like Frankie and Matt received praise for their helpfulness, others were criticized for being rude or unhelpful.
Staff Knowledge
Several reviews indicate a lack of knowledge among staff regarding automotive products and services, leading to customer frustration.
Wait Times
Customers frequently reported long wait times and slow service, which detracted from their overall experience.
Positive Experiences
Despite negative feedback, many customers highlighted positive interactions with specific employees who provided excellent service.