AutoZone Auto Parts

3.8
649 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Cross St in Norwalk, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norwalk, CT or call us at (203) 750-0091.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
50 Cross St, Norwalk, CT
06851, United States

Hours

Reviews

3.8
649 reviews
5 stars
311
4 stars
133
3 stars
79
2 stars
25
1 star
101

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed regarding customer service, with some employees praised for their helpfulness while others, particularly management, received criticism for rudeness and unprofessional behavior.

Staff Knowledge

Several customers reported a lack of knowledge among staff regarding automotive products, leading to frustration and incorrect part recommendations.

Installation Services

While some customers appreciated the installation services provided by staff, others experienced delays or were turned away, leading to dissatisfaction.

Store Management

The management at this location has been criticized for poor customer service and unprofessional conduct, impacting the overall customer experience.

Overall Experience

Customer experiences vary widely, with some praising the helpfulness of specific employees while others express frustration with long wait times and inadequate service.
  • MM
    Matt Murray
    Nov 15, 2025
    4.0
    Needed H7 bulbs. Country person pointed out things to be aware of, like some bulbs have a fan as part of the assembly and may not fit. Smart advice.
  • RR
    Ronnie
    Nov 11, 2025
    5.0
    Good
  • WN
    Wilson Navas
    Nov 6, 2025
    1.0
    Very bad service, the people who serve them are not educated about my car and what it needs and they asked me to start over and they also ignored me for $40 and when I see it they charged me another $40 that is a scam.
  • TW
    Tawanda White
    Nov 3, 2025
    3.0
    It ok but they don't help you any more
  • BD
    B D
    Oct 18, 2025
    1.0
    Supposedly when I buy battery they put it on for me at first he told me to wait I waited about 25 mins cause right next to me he was talking with his friend then he came up to me said he can’t put it on he has a friend there he could do it for $50 bucks I had no other choice I needed to change it I had to agree but never again with this kind of people they shouldn’t allow working with franchise companies it was he was a African speaking guy I wish I got his name

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts at 50 Cross St in Norwalk, CT?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, this location offers in-store pickup, curbside pickup, and same-day delivery services.