AutoZone Auto Parts

3.8
653 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Cross St in Norwalk, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Norwalk, CT or call us at (203) 750-0091.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
50 Cross St, Norwalk, CT
06851, United States

Hours

Reviews

3.8
653 reviews
5 stars
316
4 stars
134
3 stars
78
2 stars
25
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for being rude or unprofessional.

Staff Knowledge

Several customers reported a lack of knowledge among staff regarding automotive products, leading to frustration.

Manager Behavior

Concerns raised about the behavior of management, particularly regarding customer interactions and employee treatment.

Product Availability

Customers appreciated the availability of parts and products, but some experienced issues with incorrect items being provided.

Installation Assistance

Positive feedback on staff assisting with installations, although some customers reported a lack of help in this area.
  • AR
    Antonio Romero
    Dec 18, 2025
    1.0
    They never focus on the customer talking each other or talking on the phone
  • BD
    Breyana Dugazon
    Dec 15, 2025
    5.0
    jean fontaine & oswald chery was very helpful and attentive and was able to help me with my concerns
  • EV
    Emiliano Vega
    Dec 13, 2025
    5.0
    Jean Fontaine provided great service helping me with my wipers and even refilled my wiper fluid!
  • GC
    Gener De La Cruz
    Dec 12, 2025
    5.0
    Customer Servious was excelente Assistiant Store Manager Thomas was very Helpful With Changing my lightbulb for my car. Great Store and Great people working there 5 Stars
  • ET
    Erickah Tertulien
    Dec 12, 2025
    5.0
    I came to AutoZone because my check engine light was on, and Jean Fontaine was extremely helpful. He checked the code for me, explained what I needed, and it turned out I just needed a new fuel cap. He even installed it for me on the spot. Jean was very friendly, professional, and made the whole process quick and easy. Great customer service! Did this while it was super cold

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts at 50 Cross St in Norwalk, CT?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup or delivery services?

Yes, this location offers in-store pickup, curbside pickup, and same-day delivery services.