Enterprise Rent-A-Car

4.3
184 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in North Haven, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Haven location today.

Location

Enterprise Rent-A-Car
389 State St, North Haven, CT
06473, United States

Hours

Reviews

4.3
184 reviews
5 stars
127
4 stars
25
3 stars
7
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Jeremy, Max, and Paula for their exceptional service.

Vehicle Condition

Several reviews highlighted issues with the cleanliness and condition of the vehicles, including reports of unsanitary interiors and unpleasant odors.

Reservation Issues

There were multiple complaints regarding reservation mishaps, including unavailability of reserved vehicles and discrepancies in pricing, leading to customer dissatisfaction.

Efficiency

Customers appreciated the quick and efficient service during the rental process, with many noting the seamless experience from pickup to return.

Mixed Experiences

While many reviews were positive, there were notable negative experiences related to customer service and billing issues, indicating inconsistency in service quality.
  • EG
    Ed Gallagher
    Nov 10, 2025
    5.0
    Fantastic experience! I felt important and cared for with personal attention. My rental was a very nice Nissan Rogue. Highly recommend Enterprise and the North Haven location was great. Thank you kindly.
  • NT
    Nina Tiso
    Nov 5, 2025
    5.0
    Great experience here - I had to bring my car to the shop for 2 days and I was able to rent a car and pick it up within the hour. Staff was very friendly and it took less than 10 minutes for me to get the keys (I did pre-register online). They even called me the next day to make sure everything was going well with the rental. If I ever need to rent a car, I know where to go! Thanks for a great experience.
  • BB
    Betty Bajek
    Oct 9, 2025
    5.0
    The folks at the State Street office in North Haven, CT are fabulous! They were so accommodating to my need to extend my rental 3 times (due to circumstances beyond my control). I was always treated with professionalism and respect. I highly recommend them!
  • DF
    Dale French
    Sep 6, 2025
    5.0
    Everyone was great. Arranged booking online. Followup call to help me understand what is needed at times of pickup. Dropped me off at home when I returned car. Seemless.
  • SG
    Sean Gatison
    Sep 3, 2025
    5.0
    Easy to rent a vehicle and people are very friendly and helpful you if you have questions. Excellent customer service.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in North Haven, CT?

You can rent a wide range of vehicles including cars, vans, and luxury cars at Enterprise Rent-A-Car in North Haven, CT.

What are the operating hours for Enterprise Rent-A-Car in North Haven?

Enterprise Rent-A-Car in North Haven is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.