AutoZone Auto Parts

4.2
235 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Berlin Turnpike in Newington, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Newington, CT or call us at (860) 466-4028.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3300 Berlin Tpke, Newington, CT
06111, United States

Hours

Reviews

4.2
235 reviews
5 stars
148
4 stars
40
3 stars
16
2 stars
5
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported poor service and lack of assistance.

Staff Knowledge

Several customers highlighted knowledgeable staff who provided assistance and solutions, but there were also complaints about employees lacking product knowledge.

Store Experience

Experiences varied widely; some customers appreciated the cleanliness and organization of the store, while others reported issues with staff attitude and service.

Product Availability

Many customers found the store had the parts they needed, but some experienced issues with incorrect parts or stock availability.

Management

Positive mentions of management going above and beyond, but also reports of unprofessional behavior from some staff.
  • RG
    Regina Garcia
    Nov 7, 2025
    5.0
    Honest! Provided great check engine light service and suggestions.
  • MH
    michael hendricks
    Oct 11, 2025
    5.0
    Kiara, Elvis yeah so my name is Miguel I have an RX 300 I stopped at advanced there were no help at all didn't have any idea of nothing anything that's a 2000 thanks to Kiara in Elvis they got me back on the road within 7 minutes thanks Sakura and Elvis I was certainly go back to AutoZone again on the Berlin turnpike in Newington there are two very kind smart intelligent people I even went to Riley's they didn't know a damn thing so I went to AutoZone where I met Karen Elvis and believe me my name is Miguel and I will go back there in time after time due to the fact that you have two wonderful people to knows what they're doing knows how to talk to customers knows what to say and do when it comes down to auto parts stores advance on the Berlin turnpike and Riley's in Riley's thumbs down if it's the last thing I do I will frequently be going there for now on they knew exactly what to do they took care of the issue in less than 10 minutes and they were 110 plus right for AutoZone corporate I advise you to hang on to these two beautiful people because they know all too much in all too well how to run the store and how to help customers with no excuses Elvis knew the problem after he coded me advanced didn't know nothing Anita did Riley's thumbs up to AutoZone to those great people that that were there tonight Saturday the 10th of October you're lucky to have two individuals working for you like that I mean that from the bottom of my heart and sincerely they were totally professional and see them every chance I get when something May pop up or not thank you again from Miguel with the Lexus thank you again AutoZone for the two people that you have working nights on a Saturday October 10th that got me out of the jam Elvis and Kiara were the ones they should be getting a raise for the kindness and loyalty and very smart running AutoZone thank you again I can't say enough thank you Elvis and Cara two wonderful human beings and very intelligent and smart thank you again
  • WP
    WIlliam Perry
    Oct 1, 2025
    2.0
    I went here to find apart from my car.The people that worked there seemed like they didn't know what they were doing
  • JL
    Jahel De León
    Sep 25, 2025
    5.0
    Great customer service (battery failure)the girls were outstanding (store Newington CT)thank you so much❤️👍🏽
  • JD
    jaime dejesus
    Sep 24, 2025
    1.0
    Poor communication

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Newington, CT?

AutoZone Auto Parts in Newington, CT is open Monday through Saturday from 8:00 AM to 8:00 PM, and on Sundays from 8:00 AM to 7:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone offers in-store pickup and same-day delivery services for your convenience.