Advance Auto Parts

4.2
194 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 2584 Berlin Tpke in Newington offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
2584 Berlin Tpke, Newington, CT
06111, United States

Hours

Reviews

4.2
194 reviews
5 stars
112
4 stars
44
3 stars
18
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Luis and Ignacio providing excellent service.

Product Availability

Customers noted that the store generally has a good selection of products, although there were instances of items being out of stock.

Return Policy Issues

Several reviews highlighted dissatisfaction with the return policy, particularly regarding incorrect parts and battery returns, leading to frustration among customers.

Store Cleanliness

The store was frequently described as clean and well-organized, contributing positively to the shopping experience.

Mixed Experiences

While many customers had positive interactions, some reported poor service or unhelpful staff, indicating inconsistency in customer experiences.
  • JB
    John Bogden
    5 days ago
    5.0
    Prices were very reasonable on the parts I needed. Employees were very helpful and friendly. I will not hesitate to use them again in the future.
  • BS
    Bob Serra
    Dec 7, 2025
    4.0
    Very Friendly and helpful staff.
  • AR
    Anjum Riaz
    Nov 30, 2025
    5.0
    Good experience at advance autos new Britain. Serve the customer better with smiling face. I like it.
  • EE
    Eliott
    Oct 16, 2025
    5.0
    Employees are Very Helpful
  • PV
    Peter Vernacchia
    Sep 16, 2025
    5.0
    Always a great experience here. Store is always filled with product and I, knock on wood, havent had to go elsewhere for the things I need. Staff is always friendly and always greets me when I walk in, unlike O'Reilly and other stores in the area. Will definitely keep coming back!

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*