Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
150 Danbury Road, New Milford, CT
06776, United States
Hours
Reviews
4.4
247 reviews
5 stars
189
4 stars
17
3 stars
6
2 stars
10
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and accommodating, often highlighting specific employees for their helpfulness.
Service Quality
While many reviews noted quick and efficient service, there were several complaints about poor workmanship, including issues with brake installations and oil changes.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that they were overcharged for services or that the pricing was inconsistent.
Efficiency
Customers frequently mentioned the speed of service, particularly for emissions testing and tire changes, appreciating the quick turnaround.
Mixed Experiences
There were a number of reviews indicating a mix of positive and negative experiences, with some customers vowing to return while others expressed strong dissatisfaction.
- SVStefani Vaillancourt6 days ago1.0Really wish I could select 0 stars but here we are. The words I have for this business are lengthy and necessary. See attached photos to read its entirety as I am unable to put all that in this box.
- THTimothy HerringJan 4, 20261.0I called and made an appointment for emissions testing. I received a text confirmation. I went to the shop. They told me they don’t do emissions testing on Sundays. I asked them why I was able to make an appointment and they said a third party handles phone calls and scheduling. Unacceptable. I wasted my time and moved my schedule around.
- SMSeamus MJan 1, 20265.0Mounted and balanced four winter tires on my Countryman. Good customer service. Fully satisfied with my experience.
- SDSarah DacresJan 1, 20265.0Efficient emissions testing, warm waiting room, professional and friendly staff
- DBDavid BeckstromDec 29, 20255.0Simple winter tire change over - handled quickly. Same price as the big tire Store. Very satisfied!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers offer?
Monro provides dealer-quality auto maintenance, inspections, repairs, tire changes with top brands, roadside assistance, towing, and check engine services.
Where is Monro Auto Service and Tire Centers located?
It is located at 150 Danbury Road, New Milford, CT 06776, USA.
What are the operating hours of Monro Auto Service in New Milford?
Monro is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday 7:30 AM to 6:00 PM, and Sunday 9:00 AM to 5:00 PM.
Which tire brands are available at Monro Auto Service and Tire Centers?
Monro specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers?
You can call them at +1 860-354-1233 for inquiries or appointments.
Does Monro offer roadside assistance and towing services?
Yes, Monro provides comprehensive roadside assistance and towing services.
Are there any dental offices near Monro Auto Service?
Yes, nearby dental offices include Dr. Glenn Wilson, Benjamin H. Waldman DDS, and Glenn M Wilson DMD.
What dining options are available near Monro Auto Service?
Nearby dining includes Dunkin' for coffee and donuts, Dairy Queen for ice cream and burgers, Five Guys for fast food burgers, and Panera Bread café.
Where can I find automotive parts near Monro in New Milford?
CARQUEST Auto Parts and Classic Liquors (which also sells automotive parts and accessories) are nearby options.
What recreational or sporting locations are near Monro Auto Service and Tire Centers?
Nearby recreational spots include Shooters Pistol Range, Connecticut Firearms Training LLC, and Ski Haus sporting goods store.