Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New London.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
331 reviews
5 stars
274
4 stars
27
3 stars
10
2 stars2
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, knowledgeable, and helpful, with many customers praising the service provided by manager Erica.
Efficiency
Customers frequently mention quick service and efficient oil changes, often completed in under 30 minutes.
Mixed Experiences
While many reviews are positive, there are notable complaints about upselling tactics and service issues, including claims of negligence.
Professionalism
Overall, the team is recognized for their professionalism and thoroughness, although some customers reported negative interactions with specific staff.
- JHJ HJan 6, 20265.0Very professional and quick. A bit pricey, but if you're in a hurry and want it done right, they're your place.
- GSGladys SantanaDec 26, 20255.0GREAT SERVICE IN NEW LONDON, CT
- CCChristopher Coppolo (CCopes)Dec 13, 20255.0Highly recommend!
- KRKristina RobergeNov 29, 20255.0Friendly and knowledgable staff.. no wait everyone had smiles. Erica went out of her way to make sure I understood everything
- ATAngela TresselNov 27, 20255.0After my oil change, I realized my car sounded like a race car, the engine was so loud. I immediately went back to the garage and explained the issue. The manager (a female - yay!!!) quickly diagnosed the problem and fixed it. My air filter wasn’t put back in correctly. She said if there were any other concerns she would do a complete inspection of the engine. But there weren’t any other problems. And I was so happy that she believed me and knew exactly what the issue was.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in New London offer?
Valvoline Instant Oil Change in New London offers quick, easy preventive vehicle maintenance including 15-minute stay-in-your-car oil changes along with a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in New London?
It is located at 426 Colman Street, New London, CT 06320, USA.
What are the operating hours of Valvoline Instant Oil Change in New London?
They are open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 7:00 AM to 5:00 PM, and Sunday from 8:00 AM to 4:00 PM. They are closed on certain holidays like November 27 and December 25, 2025.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required to receive service at Valvoline Instant Oil Change in New London.
What payment methods does Valvoline Instant Oil Change accept?
They accept debit cards, credit cards, and mobile NFC payments.
How long does a typical oil change take at Valvoline Instant Oil Change?
A typical oil change takes about 15 minutes and you can stay in your car during the service.
Is there a website where I can find more information or book services?
Yes, you can visit their store page at https://store.vioc.com/ct/new-london/426-colman-street for more information.
What nearby places can I visit before or after my vehicle maintenance at Valvoline?
Nearby you can visit popular fast food restaurants such as McDonald's, Burger King, Taco Bell, and Popeyes® Louisiana Kitchen for a quick meal.
Are there any nearby automotive service centers close to Valvoline Instant Oil Change?
Yes, Auto Hub Plus and AAMCO Transmissions & Total Car Care are nearby automotive repair and maintenance centers you might consider for additional vehicle services.
What other automotive-related businesses are near Valvoline Instant Oil Change in New London?
Nearby businesses include O'Reilly Auto Parts for automotive accessories, Enterprise Rent-A-Car for rental vehicles, and Exclusive Auto Detail for auto detailing and body work services.