Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
317 North Frontage Road, New London, CT
06320, United States
Hours
Reviews
4.5
453 reviews
5 stars
364
4 stars
30
3 stars
11
2 stars
7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting the manager Dan for his exceptional service.
Efficiency
Several reviews noted quick service, with many customers being in and out in a timely manner for various services.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, such as miscommunication about appointments and additional charges.
Trustworthiness
Some customers expressed concerns about pricing and perceived dishonesty regarding service recommendations, leading to a lack of trust.
Cleanliness and Care
A few reviews mentioned issues with cleanliness of vehicles after service, indicating a need for better attention to detail.
- DGDenise GeorgeJan 15, 20261.0Noticing that Monroe has a copy and paste response statement for all the negative reviews. I was hesitant to post anything because of that. Literally got three quotes on brakes, pads and rotors on my car. The last estimate, the front desk person rewrote the estimate and increased the cost to nearly 1,600.00. Needless to say, I got an another opinion at Goodyear in Groton, Connecticut for $650. So where do you think I gave my business too?
- BTBrenda trojanoskiJan 5, 20265.0Clean location friendly staff Knowledgeable staff Thanks for being open on new years day. Yall the real mvps
- SZScott ZettlerJan 4, 20265.0Wanted to share a great experience yesterday. Made an appointment for a wheel alignment after getting new tires put in my car else where. First they agreed to match another local place price. They said they would check the alignment and if it didn’t need it they wouldn’t do it and would not charge me. That is exactly what happened. They checked my alignment. Found it in spec and returned my car at no cost. What amazing service and honesty! Thanks so much to Monro in New London. They have always been straightforward and honest, here is another great example!
- MMMark MillerDec 23, 20255.0Excellent service and support! Friendly and helpful team - highly recommend!
- MMMark MillerDec 23, 20255.0Excellent service and friendly team! Highly recommend - I trust this team!
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers in New London offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Monro Auto Service and Tire Centers located in New London?
It is located at 317 North Frontage Road, New London, CT 06320, USA.
What are the operating hours for Monro Auto Service and Tire Centers on weekdays?
Monday through Friday, the center is open from 7:30 AM to 7:00 PM.
Is Monro Auto Service and Tire Centers open on weekends?
Yes, it is open on Saturdays from 7:30 AM to 6:00 PM and on Sundays from 9:00 AM to 5:00 PM.
Which tire brands can I find at Monro Auto Service and Tire Centers?
They offer tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers for appointments or inquiries?
You can call them at +1 860-440-3772 for appointments or any questions.
Are there any nearby dining options to visit before or after my service at Monro Auto Service and Tire Centers?
Yes, you can enjoy meals at nearby restaurants such as Restaurant Junction, Outback Steakhouse, Denny's, Shaking Crab seafood restaurant, Panda Buffet, Chili's Grill & Bar, It's Just Wings, and Texas Roadhouse.
If I need urgent medical care close to Monro Auto Service and Tire Centers, where can I go?
Hartford HealthCare-GoHealth Urgent Care and United Community and Family Services Behavioral Health Office are nearby medical facilities available for urgent and behavioral health care needs.
Where can I shop for gifts or pet supplies near Monro Auto Service and Tire Centers?
Nearby you can visit Kay's Hallmark Shop for gifts and cards, and PetSmart for pet supplies and services.
Are there any retail stores near Monro Auto Service and Tire Centers in New London?
Yes, nearby retail stores include Marshalls, Burlington, The Children's Place, HomeGoods, and IH 10 Sheds & Metal Buildings for furniture and home improvement.