Business Details
About
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Monro Auto Service and Tire Centers
317 North Frontage Road, New London, CT
06320, United States
Hours
Reviews
4.5
444 reviews
5 stars
357
4 stars
30
3 stars
10
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, particularly highlighting manager Dan for his exceptional service.
Efficiency
Several reviews noted quick service times, with many customers being in and out within a short period.
Appointment Issues
Multiple customers reported problems with appointments, including delays and cancellations, leading to frustration.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that estimates were higher than competitors or that they were charged for services not rendered.
Quality of Work
While many reviews praised the quality of service, there were instances of complaints regarding incomplete work or mistakes made during service.
- DMDiego Martin2 days ago1.0I came in at 3PM and the man at the front desk barely looked up before telling me to come back at 5PM. I came back at 5 only to have the same man (still barely looking up) tell me he made a mistake and to come back the next day. This business doesn’t care about customers or their time.
- JBJulia Boisselle Bello5 days ago5.0All staff was very kind and helpful while completing a last minute oil change for us before going on a trip. They stayed a few minutes late and took care of us. We are very grateful for the service provided here!
- AFarians FarrellOct 27, 20255.0Great place to get work on your car. Had a flat tire and they had me in and out in a jiffy. Also on top of all that service was fantastic!!! Definitely 5 star and will always go there for car service
- IDIden DawsonOct 24, 20254.0We love the manager Dan! Had some bad experiences with previous mechanics but hope that is past
- ISidek sOct 11, 20253.0Good service but if you’re looking to make an appointment I suggest making it an hour before than when you intend on taking it, I made an appointment for bright and early in the morning for just a simple alignment since I had somewhere to be in the afternoon and they didn’t get to it until an hour before with literally 1 car on a lift… 45 minutes after my appointment my car was still in the lot like where is the sense in that.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What services does Monro Auto Service and Tire Centers in New London offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Where is Monro Auto Service and Tire Centers located in New London?
It is located at 317 North Frontage Road, New London, CT 06320, USA.
What are the operating hours for Monro Auto Service and Tire Centers on weekdays?
Monday through Friday, the center is open from 7:30 AM to 7:00 PM.
Is Monro Auto Service and Tire Centers open on weekends?
Yes, it is open on Saturdays from 7:30 AM to 6:00 PM and on Sundays from 9:00 AM to 5:00 PM.
Which tire brands can I find at Monro Auto Service and Tire Centers?
They offer tire changes with top-quality brands including Goodyear, Cooper, Nexen, Kumho, and Ironman.
How can I contact Monro Auto Service and Tire Centers for appointments or inquiries?
You can call them at +1 860-440-3772 for appointments or any questions.
Are there any nearby dining options to visit before or after my service at Monro Auto Service and Tire Centers?
Yes, you can enjoy meals at nearby restaurants such as Restaurant Junction, Outback Steakhouse, Denny's, Shaking Crab seafood restaurant, Panda Buffet, Chili's Grill & Bar, It's Just Wings, and Texas Roadhouse.
If I need urgent medical care close to Monro Auto Service and Tire Centers, where can I go?
Hartford HealthCare-GoHealth Urgent Care and United Community and Family Services Behavioral Health Office are nearby medical facilities available for urgent and behavioral health care needs.
Where can I shop for gifts or pet supplies near Monro Auto Service and Tire Centers?
Nearby you can visit Kay's Hallmark Shop for gifts and cards, and PetSmart for pet supplies and services.
Are there any retail stores near Monro Auto Service and Tire Centers in New London?
Yes, nearby retail stores include Marshalls, Burlington, The Children's Place, HomeGoods, and IH 10 Sheds & Metal Buildings for furniture and home improvement.