Monro Auto Service and Tire Centers

4.5
453 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
317 North Frontage Road, New London, CT
06320, United States

Hours

Reviews

4.5
453 reviews
5 stars
364
4 stars
30
3 stars
11
2 stars
7
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting the manager Dan for his exceptional service.

Efficiency

Several reviews noted quick service, with many customers being in and out in a timely manner for various services.

Mixed Experiences

While many had positive experiences, some customers reported issues with service quality, such as miscommunication about appointments and additional charges.

Trustworthiness

Some customers expressed concerns about pricing and perceived dishonesty regarding service recommendations, leading to a lack of trust.

Cleanliness and Care

A few reviews mentioned issues with cleanliness of vehicles after service, indicating a need for better attention to detail.
  • DG
    Denise George
    Jan 15, 2026
    1.0
    Noticing that Monroe has a copy and paste response statement for all the negative reviews. I was hesitant to post anything because of that. Literally got three quotes on brakes, pads and rotors on my car. The last estimate, the front desk person rewrote the estimate and increased the cost to nearly 1,600.00. Needless to say, I got an another opinion at Goodyear in Groton, Connecticut for $650. So where do you think I gave my business too?
  • BT
    Brenda trojanoski
    Jan 5, 2026
    5.0
    Clean location friendly staff Knowledgeable staff Thanks for being open on new years day. Yall the real mvps
  • SZ
    Scott Zettler
    Jan 4, 2026
    5.0
    Wanted to share a great experience yesterday. Made an appointment for a wheel alignment after getting new tires put in my car else where. First they agreed to match another local place price. They said they would check the alignment and if it didn’t need it they wouldn’t do it and would not charge me. That is exactly what happened. They checked my alignment. Found it in spec and returned my car at no cost. What amazing service and honesty! Thanks so much to Monro in New London. They have always been straightforward and honest, here is another great example!
  • MM
    Mark Miller
    Dec 23, 2025
    5.0
    Excellent service and support! Friendly and helpful team - highly recommend!
  • MM
    Mark Miller
    Dec 23, 2025
    5.0
    Excellent service and friendly team! Highly recommend - I trust this team!

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers in New London offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located in New London?

It is located at 317 North Frontage Road, New London, CT 06320, USA.