Business Details
About
Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 594 Colman St in New London offers automotive aftermarket products, free store services and same day options at most locations.
Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations.
Call your local store or shop online today!
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.1
207 reviews
5 stars
111
4 stars
42
3 stars
30
2 stars3
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff were praised for being helpful and polite, while others were criticized for being rude or unhelpful.
Return Policy
Customers expressed frustration with the strict return policy, particularly regarding electrical parts, leading to dissatisfaction.
Knowledgeable Staff
Several customers noted that staff members were knowledgeable about car parts and provided assistance when needed.
Pricing Issues
There were complaints about pricing discrepancies between shelf prices and checkout prices, as well as perceptions of upselling.
Overall Experience
While some customers had positive experiences and appreciated the service, others reported negative interactions that led to a reluctance to return.
- JBJen BaxterNov 16, 20255.0Very friendly and helpful staff. They always ask if I need help finding something or asking if I want them to double check so I don't have to make a second trip to the store.
- KBKevin BetetaNov 2, 20251.0GOT SCAMMED HERE! They first gave me the wrong headlight bulb for my car, which I didnt realize until I was about to install it. Went back for an exchange and I was told they can't take it back because it was open. Even though their system has it wrong. FIRST AND LAST TIME I GO THERE. I then went to Autozone around the corner and they got it right the first time. I even got a free glove to handle the bulb, which these guys were offering for a price. I guess money is priority here over customer satisfaction.
- ABArthur BruceOct 15, 20255.0Reasonable on parts I'm very knowledgeable
- BVBrenden VineSep 8, 20255.0Thomas is a great help.
- TTTony Marshall (tonymarshallmusic)Aug 22, 20255.0Super helpful and very polite. They know that everybody that walks in there doesn't always know what they're doing and they don't make you feel uncomfortable, which is important to me.
Frequently Asked Questions About Advance Auto Parts
Can Advance Auto Parts install/replace my car battery?
Yes, we will install your battery for free with purchase. Exclusions may apply*
Can Advance Auto Parts recycle used oil?
Yes, we will recycle your used motor oil. Exclusions may apply*
Can a Team Member check or charge my battery?
We can test the health of your battery but cannot charge it. We also sell replacement batteries and can install your new one for free. Exclusions may apply*
Will you buyback/purchase my used battery?
We do not buyback used batteries; however, you can bring it to our store, and we will recycle it for free. Exclusions may apply*
What discounts do you offer?
We are proud to offer a 10% military discount for active duty and veteran service members.
If I buy windshield wipers, can you install them?
Yes, we will install your windshield wipers for free with purchase. Exclusions may apply*
My check engine light is on; can a Team Member check that for me?
Yes, one of our Team Members will scan the engine codes for you. Exclusions may apply*
Can I return items to a different Advance Auto Parts store?
Yes, all you need is the item and the receipt.
Can Advance Auto Parts recharge my AC?
We cannot recharge your AC, but we do sell the recharging kits.
Can you make a copy of my car key or Fob?
We do not make copies of car keys or Fobs
Do you install brakes or alternators?
We do not install those kinds of parts; however, we do sell replacement parts in store or online.
Can you install headlight or taillight bulbs?
We do not install light bulbs, but we do sell replacement bulbs.
Can you repair my vehicle?
We do not do any repair or body work to vehicles.
Does Advance Auto test and install batteries?
Yes we do offer free battery installation on most products with purchase. We will also recycle and test your battery for free regardless if you bought it from us. Battery testing and installation is available at most of our locations.
How long do car batteries last?
Typically a car battery will last 2-5 years, with premium batteries lasting 5-6 years. But you should replace it every 4 years for safe measures if you want to avoid any unwanted problems.
What are the signs of a bad car battery?
Signs of a bad car battery can range from the need for frequent jump starts, slow to start, cranks or clicks but won't start, dash lights work but the vehicle won't start, etc.
How much does a car battery cost?
A traditional lead/acid car battery can range between $60-$120. The difference in cost comes from a variety of things, like the size of the vehicle or any special requirements needed from the battery, i.e. an increased resistant to cold or hot climates. The type of battery also has an affect on the price whether it be a lead/acid, calcium, lithium-ion, deep-cycle.
HOW DO BRAKES WORK?
Expand FAQ item
Brakes work by using friction to turn kinetic energy into heat. There are two designs: drum brakes (older), and disc brakes (newer). Both use hydraulic pressure to move a piston outward. In disc brakes, the piston is located inside a caliper that houses brake pads and fits over the rotor. The friction lining on the pads makes contact with the rotor to slow the vehicle. In drum brakes, the piston moves two curved shoes lined with friction material against the inside of the brake drum.
What types of auto parts does Advance Auto Parts at 594 Colman St stock?
Advance Auto Parts stocks a wide range of new parts and accessories including batteries, oil filters, motor oil, brakes and rotors, windshield wipers, air filters, spark plugs, alternators, and A/C recharge kits for all makes and models.
Does Advance Auto Parts offer any free services for customers?
Yes, they provide free battery testing, free battery and wiper blade installations with purchase, free engine code scanning, free starter and alternator testing, and free battery and oil recycling at most locations.
Can Advance Auto Parts install my car battery or windshield wipers?
Yes, they offer free installation of car batteries and windshield wipers with purchase. Exclusions may apply.
Does Advance Auto Parts recycle used car batteries and motor oil?
Yes, Advance Auto Parts recycles used car batteries and motor oil for free. Exclusions may apply.
What payment methods are accepted at Advance Auto Parts?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What are the store hours for Advance Auto Parts at 594 Colman St?
The store is open Monday through Saturday from 7:30 AM to 8:00 PM, and Sunday from 9:00 AM to 7:00 PM.
Does Advance Auto Parts offer curbside pickup services?
Yes, curbside pickup is available at this location.
Are there any nearby places where I can grab a coffee or snack before or after visiting Advance Auto Parts?
Yes, Dunkin' is nearby, offering coffee and donuts, perfect for a quick refreshment before or after your visit.
Where can I fuel up my car near the Advance Auto Parts store?
Mobil and Exxon & Mobil Stations are nearby gas stations where you can refuel your vehicle conveniently.
Are there any automotive dealerships or repair centers close to Advance Auto Parts?
Yes, Whaling City Mazda, Secor Subaru, and Girard Toyota are nearby car dealerships providing sales and repair services.