Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New Haven.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
334 reviews
5 stars
239
4 stars
47
3 stars
10
2 stars5
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and providing personalized service, although some reported negative experiences with upselling.
Efficiency
Most reviews highlighted quick service, with many customers being in and out within 30 minutes, though some experienced longer wait times.
Quality of Work
While many customers were satisfied with the oil change services, there were several complaints about improper service leading to issues like oil leaks and engine damage.
Pricing Concerns
Several customers expressed dissatisfaction with perceived high prices and upselling tactics, feeling that they were charged for unnecessary services.
- LALou AvakianDec 9, 20255.0I was impressed with this place. All the gentlemen in there were knowledgeable, polite, and did not try to oversell. I needed an oil change and they knocked it out quickly. Plus, I have gotten new windshield wipers before at other places but my windshield was always smeared in the rain, making it difficult to see out. But I love the wipers I got at Valvoline. It's nice to see out of my windshield again! I got an oil change, radiator fluid, and the wipers. They also checked the air in my tires. Friendly group. I'm a happy customer.
- CMClaudia McneilDec 7, 20255.0Survey Comment: Alzaha, Michael and Joshua serviced us superbly. They went over and above to ensure that our vehicle had the proper replacement ( battery) and that that was the cause of our problems. We appreciate their commitment to excellence and their personalized customer service. Thank you! We will continue to be loyal customers and refer our friends! Kevin and Claudia
- ARAmberx RayNov 20, 20255.0Alan and Chris were very nice and helpful!
- JQJose A QuinonesNov 14, 20255.0Highly recommend
- PHPablo HendlerOct 23, 20251.0They were so obnoxious. Never going there again. Been taking 4 cars there.
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change offer?
Valvoline Instant Oil Change offers quick and trusted preventive vehicle maintenance, including 15-minute stay-in-your-car oil changes and a wide range of maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located?
It is located at 16 Amity Road, New Haven, CT 06515, USA.
What are the business hours for Valvoline Instant Oil Change?
The business is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and Sunday from 9:00 AM to 3:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required to receive services at Valvoline Instant Oil Change.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
On which holidays is Valvoline Instant Oil Change closed?
The location is closed on November 27, 2025, and December 25, 2025.
How can I contact Valvoline Instant Oil Change?
You can call the main phone number at +1 203-387-4997 or the alternate phone at +1 800-327-8242.
What nearby attractions can I visit while my car is serviced at Valvoline Instant Oil Change?
Nearby you can visit Carmine’s Tuscan Grill Restaurant, Carmine’s New Haven, and Barbarossa Pizza Kebabs for dining. These make great spots to enjoy a meal while your vehicle is being serviced.
Are there other automotive services near Valvoline Instant Oil Change?
Yes, nearby automotive service providers include Westville AutoCare LLC, Amity Auto Repair, and Splash Car Wash for additional vehicle maintenance and detailing.
What nearby transportation options or services can help me visit Valvoline Instant Oil Change?
Enterprise Rent-A-Car nearby offers car rental options if you need a vehicle while yours is serviced, and nearby gas stations like Mobil and Shell are convenient for refueling your vehicle before or after your service.