LAZ Parking - Grove Street Garage

Reviews

• EB

  Erik Blanchard

  Aug 9, 2025
  1.0
  Almost got locked in because their whole system was down - the prepay kiosk was fully off, and the credit card readers at the exits were not accessible. Seems like they intended for the garage to be closed but for some reason there was no signage indicating this and the front gate let us in without issue - avoid unless you want to risk getting stuck.
• CB

  Chris B

  Jul 30, 2025
  1.0
  Overall okay place to park but every few months there's a major problem - the garage door won't open, card reader won't work, or they'll randomly shut the system down blocking all access for a couple of days.
• FF

  Frank

  Sep 19, 2024
  5.0
  I would like to commend your organization for the polite, professional and compassionate employees I met on Tuesday Sept. 17th .I parked my car in your garage for an appointment in New Haven. When I returned to the garage I was unable to find my car. I wrote the level number on the ticket but after numerous attempts the vehicle still eluded me. I suffer from lower back and leg issues, already hurting from walking to the appointment then becoming unbearable while searching for my car. I finally gave up and went to the garage office to disclose my embarrassing adventure. The young lady at the desk and the gentleman she called over clearly established empathy, understanding and quick resolution. I made the mistake of not asking their names but the date was 9/ 17 between 10:30 to 11:00 am. I also want to thank the gentleman, he noticed I was sitting at the exit for awhile as I was confused because I was being charged 4.00 even though I paid at the kiosk. He corrected the issue since he realized I was overcome by my misfortune. Sincerely yours, Frank Sarno Branford, CT .
• HA

  Hyo Ahn

  Oct 11, 2023
  3.0
  U can find cheaper place nearby
• JF

  Jeffrey Fair

  Oct 2, 2022
  5.0
  My favorite parking garage ever

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