Almost got locked in because their whole system was down - the prepay kiosk was fully off, and the credit card readers at the exits were not accessible. Seems like they intended for the garage to be closed but for some reason there was no signage indicating this and the front gate let us in without issue - avoid unless you want to risk getting stuck.
CB
Chris B
Jul 30, 2025
1.0
Overall okay place to park but every few months there's a major problem - the garage door won't open, card reader won't work, or they'll randomly shut the system down blocking all access for a couple of days.
FF
Frank
Sep 19, 2024
5.0
I would like to commend your organization for the polite, professional and compassionate employees I met on
Tuesday Sept. 17th .I parked my car in your garage for an appointment in New Haven. When I returned to the garage I was unable to find my car. I wrote the level number on the ticket but after numerous attempts the vehicle still eluded me. I suffer from lower back and leg issues, already hurting from walking to the appointment then becoming unbearable while searching for my car. I finally gave up and went to the garage office to disclose my embarrassing adventure. The young lady at the desk and the gentleman she called over clearly established empathy, understanding and quick resolution.
I made the mistake of not asking their names but the date was 9/ 17 between 10:30 to 11:00 am. I also want to thank the gentleman, he noticed I was sitting at the exit for awhile as I was confused because I was being charged 4.00 even though I paid at the kiosk. He corrected the issue since he realized I was overcome by my misfortune.
Sincerely yours,
Frank Sarno
Branford, CT
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Frequently Asked Questions About LAZ Parking - Grove Street Garage
What is LAZ Parking - Grove Street Garage and where is it located?
LAZ Parking - Grove Street Garage is a convenient parking garage located at 65 Grove Street, New Haven, CT 06510, USA.
What are the operating hours of LAZ Parking - Grove Street Garage?
The garage operates Monday to Thursday from 7:00 AM to 6:00 PM, Friday from 6:00 AM to 6:00 PM, and is closed on Saturdays and Sundays.
Does LAZ Parking - Grove Street Garage offer wheelchair accessible parking and entrances?
Yes, LAZ Parking - Grove Street Garage has wheelchair accessible parking and entrances.
What payment options are accepted at LAZ Parking - Grove Street Garage?
The garage accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I reserve a parking spot at LAZ Parking - Grove Street Garage?
You can reserve a parking spot by visiting their reservation website at https://go.lazparking.com/buynow?l=64&wk=17df9669a41f4404b401867bdcab2093.
Is LAZ Parking - Grove Street Garage close to Yale University and local attractions?
Yes, the garage is within walking distance to Yale University, New Haven Museum, and many local restaurants in the downtown area.
What nearby restaurants can I visit after parking at LAZ Parking - Grove Street Garage?
Nearby restaurants include Zoi's cafe, Lilly's Gourmet Pasta Express, Haven Hot Chicken, Mofongo Restaurant, Bella Casa Vegana, Burgerway, Costa Pizza Restaurant, and Town Pizza.
Are there other parking options near LAZ Parking - Grove Street Garage?
Yes, other nearby parking options include Grove St Garage, Grove Street Garage, and Audubon Court Garage.
What nearby amenities are available for shopping or groceries near the garage?
Nearby you can find Audubon Market, a grocery store and supermarket, as well as the Whitney-Audubon Retail & Arts District shopping center.
How can LAZ Parking - Grove Street Garage assist customers needing professional services?
Nearby professional services include Ted's Cleaners for dry cleaning, Dean Sakamoto Architects for design and engineering, and several legal service providers such as Sheehan & Reeve and Mills & Cahill.