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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.1
(206 reviews)
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Business Details

2 Amity Rd, New Haven, CT
06515, United States
(203) 397-4999
https://www.enterprise.com/en/car-rental/locations/us/ct/new-haven-amity-241c.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Haven, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Amity location today.

Location

Enterprise Rent-A-Car
2 Amity Rd, New Haven, CT
06515, United States

Hours

Reviews

4.1
206 reviews
5 stars
134
4 stars
25
3 stars
10
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Cameron, Jenna, and George for their exceptional service.

Vehicle Condition

Several reviews noted issues with the cleanliness and maintenance of the rental cars, including dirty interiors and mechanical problems.

Reservation Issues

Numerous customers reported problems with vehicle availability and reservations not being honored, leading to frustration and dissatisfaction.

Mixed Experiences

While many customers had positive experiences, others reported poor service and unprofessional behavior from staff, indicating inconsistency in service quality.
  • DS
    Darnell Shine
    1 day ago
    5.0
    The assistant manager Jenna, and representative Cam made my experience all that the more better, they took their time trying to help me figure out what vehicle I wanted and was able to get a vehicle from another location to meet my needs. Great experience and the vehicle was a great ride. Thanks guys!
  • SM
    Shalonda Mitchell-Hardy
    1 day ago
    5.0
    Brianna was amazing Excellent customer service explained everything to me that I needed to know very pleasant welcoming, positive energy ill be seeing you again Bri and sending customers your way
  • RT
    Rose Tiernan
    Feb 21, 2026
    5.0
    Polite, professional service and a clean, well-maintained vehicle.
  • WS
    W S
    Feb 21, 2026
    3.0
    The staff that engages with customers at this location are friendly, professional and helpful. Unfortunately the quality of the cars (my experience) is mediocre at best. The vehicles I've rented have consistently been dirty, damaged, have mechanical issues or a combination of the these problems. For a personal rental, some of the encountered issues would at best be an inconvenience. For work travel, these vehicles are a non-starter and would deserve a 1 star review. It was recommended by a coworker who also uses Enterprise to book early and follow up a week before and 2 days before a trip. I will try this and update my review in the future.
  • MS
    Marisa Sortito
    Jan 30, 2026
    4.0
    I love Enterprise, theyre who i always use. They picked me up and dropped me off to when I dropped off/picked up my car. So that was nice. Only thing was it was a Mercedes so I was nervous. However the heat was not as hot as my car and there were no seat warmers, which I am accustomed to. Overall I prefer my car but it was fine. Im happy to have my car back. I will use Enterprise again.
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in New Haven, CT?

Enterprise offers a wide range of vehicles including cars, vans, and luxury vehicles to fit your rental needs.

What are the operating hours of Enterprise Rent-A-Car at 2 Amity Rd, New Haven?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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