Need a rental car in New Haven, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Amity location today.
Many customers praised the staff for being friendly, professional, and accommodating, with specific mentions of individuals like Cameron, Jenna, and George for their exceptional service.
Vehicle Condition
Several reviews noted issues with the cleanliness and maintenance of the rental cars, including dirty interiors and mechanical problems.
Reservation Issues
Numerous customers reported problems with vehicle availability and reservations not being honored, leading to frustration and dissatisfaction.
Mixed Experiences
While many customers had positive experiences, others reported poor service and unprofessional behavior from staff, indicating inconsistency in service quality.
DS
Darnell Shine
1 day ago
5.0
The assistant manager Jenna, and representative Cam made my experience all that the more better, they took their time trying to help me figure out what vehicle I wanted and was able to get a vehicle from another location to meet my needs. Great experience and the vehicle was a great ride. Thanks guys!
SM
Shalonda Mitchell-Hardy
1 day ago
5.0
Brianna was amazing Excellent customer service explained everything to me that I needed to know very pleasant welcoming, positive energy ill be seeing you again Bri and sending customers your way
RT
Rose Tiernan
Feb 21, 2026
5.0
Polite, professional service and a clean, well-maintained vehicle.
WS
W S
Feb 21, 2026
3.0
The staff that engages with customers at this location are friendly, professional and helpful. Unfortunately the quality of the cars (my experience) is mediocre at best. The vehicles I've rented have consistently been dirty, damaged, have mechanical issues or a combination of the these problems. For a personal rental, some of the encountered issues would at best be an inconvenience. For work travel, these vehicles are a non-starter and would deserve a 1 star review.
It was recommended by a coworker who also uses Enterprise to book early and follow up a week before and 2 days before a trip.
I will try this and update my review in the future.
MS
Marisa Sortito
Jan 30, 2026
4.0
I love Enterprise, theyre who i always use. They picked me up and dropped me off to when I dropped off/picked up my car. So that was nice. Only thing was it was a Mercedes so I was nervous. However the heat was not as hot as my car and there were no seat warmers, which I am accustomed to. Overall I prefer my car but it was fine. Im happy to have my car back. I will use Enterprise again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in New Haven, CT?
Enterprise offers a wide range of vehicles including cars, vans, and luxury vehicles to fit your rental needs.
What are the operating hours of Enterprise Rent-A-Car at 2 Amity Rd, New Haven?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation with Enterprise Rent-A-Car in New Haven?
You can reserve your rental car online at Enterprise's website or call their local phone number at +1 203-397-4999.
Does Enterprise Rent-A-Car at New Haven offer special weekend rates?
Yes, Enterprise promotes great weekend rates that customers can book through their weekend specials page online.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Check, Discover, MasterCard, and Visa for payment.
Is the Enterprise Rent-A-Car location in New Haven owned by women or offers military discounts?
Yes, the New Haven location is woman-owned and offers discounts for active military members.
Are there any nearby gas stations to Enterprise Rent-A-Car where I can refuel the rental car?
Yes, nearby gas stations include Shell, Mobil, and Amity Mobil for convenient refueling options.
Can I find automotive repair services near Enterprise Rent-A-Car in New Haven?
Nearby automotive repair options include Valvoline Instant Oil Change, Westville AutoCare LLC, and Amity Auto Repair.
Are there dining options near Enterprise Rent-A-Car where I can eat before or after picking up my rental?
Yes, you can visit Carmine's Tuscan Grill Restaurant, Barbarossa Pizza Kebabs, or Dozo Asian Bistro & Sushi nearby for various dining experiences.
How can nearby public services or amenities help me during my car rental experience at Enterprise in New Haven?
Nearby services like New Haven Driving School can assist if you need driver education, while Liberty Bank is available for financial services.
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