Enterprise Rent-A-Car

4.1
197 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain
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Business Details

2 Amity Rd, New Haven, CT
06515, United States
(203) 397-4999
https://www.enterprise.com/en/car-rental/locations/us/ct/new-haven-amity-241c.html
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About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Haven, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Amity location today.

Location

Enterprise Rent-A-Car
2 Amity Rd, New Haven, CT
06515, United States

Hours

Reviews

4.1
197 reviews
5 stars
129
4 stars
23
3 stars
9
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Cameron, Jenna, and George for their exceptional service.

Vehicle Availability

Several reviews highlighted issues with vehicle availability, including instances where customers did not receive the car they reserved.

Cleanliness

There were multiple complaints about the cleanliness of the vehicles, with reports of dirty interiors and unwashed cars.

Mixed Experiences

While some customers had great experiences, others reported significant issues, indicating inconsistency in service quality across different visits.
  • CG
    Carmen Gamboa
    5 days ago
    5.0
    We enjoy the car...we feel like stars 🌟 in it..magic...definitely great customer services..I recommend to anyone who needs it...they are nice, friendly and serious business place..we .love it🤪
  • MW
    Marvyne wagnac
    Dec 2, 2025
    5.0
    Nice and courteous staff. Check in and check was smooth and flawless. I've used them in the pass and will continue to do so. Thanks Enterprise!
  • AF
    Alice Foskey
    Nov 7, 2025
    5.0
    Cameron very sweet kid may think he have attitude he really dont just the way he speak great dude will definitely do business again with them
  • MB
    Mary Bading
    Oct 30, 2025
    5.0
    I recently rented a car in New Haven, Connecticut, and drove it across country to my home state of Iowa. The initial car I was assigned developed a mechanical fault shortly after I picked it up. The New Haven enterprise rental team found a replacement upgraded car for my trip within an hour of my call - an amazing Audi SUV. Some companies give lip service to customer service. Enterprise lives it.
  • GS
    Gordon/Diva Sanford
    Oct 23, 2025
    5.0
    Great customer service! Jenna got us into our rental quicky and efficently, drop off was just as fast and painless!!
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Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in New Haven, CT?

Enterprise offers a wide range of vehicles including cars, vans, and luxury vehicles to fit your rental needs.

What are the operating hours of Enterprise Rent-A-Car at 2 Amity Rd, New Haven?

The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.