Brand Certified
Enterprise Rent-A-Car
4.1(382 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
251 Kimberly Ave, New Haven, CT
06519, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(203) 789-2252
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ct/downtown-new-haven-2428.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Haven, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown New Haven location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.1
382 reviews
5 stars
244
4 stars
47
3 stars
23
2 stars
6
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the staff for being friendly and helpful, many others reported poor service, including unprofessional behavior and lack of accountability.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, including last-minute cancellations of reservations and a lack of communication regarding car shortages.
Vehicle Condition
Several customers expressed dissatisfaction with the condition of the vehicles, citing cleanliness issues and mechanical problems.
Reservation Issues
Many customers experienced problems with their reservations, including being told there were no cars available despite having confirmed bookings.
- LCLisa Conlon5 days ago5.0Excellent location. Nick the manager went above and beyond to ensure I had the car I wanted. This branch is extremely professional and everyone is so nice that works here. I’ve rented here a couple of times and will keep coming back.
- SNSteven Nickerson6 days ago5.0I came in town for a funeral. It was a tough time for my family and I. I chose Enterprise “Kimberly ave” for my choice because it was the closest rental location near my hotel. So glad I did. The entire staff was professional and went above and beyond. I believe one of gentleman’s name was either Nick or Nate. I think he may have been the manager. It was as Exceptional! Hats off to Enterprise and this location. I will be a future customer at this location when I am back in town.
- MFMelissa FinDealsFeb 7, 20265.0The car was okay. But the people was very kind and diligent. Great customer service
- SMShaun McgillJan 15, 20261.0The guy at 251 Kimberly av new haven was very standoffish also very anti social ,not helpful and the place was empty. Then he said all the cars were rented or not registered
- JBJennifer BowermanDec 30, 20255.0The 3 gentlemen I dealt with were extremely polite and helpful in placing my reservation, providing a very nice and clean car, and assisting with courtesy shuttle service. I would recommend them and rent from them again.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in New Haven?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in New Haven?
Enterprise Rent-A-Car is located at 251 Kimberly Ave, New Haven, CT 06519.
What are the operating hours of Enterprise Rent-A-Car in New Haven?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/ct/downtown-new-haven-2428.html or visit the reservation page at http://enterprise.com/reserve.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Check, Discover, MasterCard, and Visa credit cards.
Are there discounts available for active military members at this location?
Yes, Enterprise Rent-A-Car in New Haven offers discounts for active military members.
Is Enterprise Rent-A-Car in New Haven owned by a woman?
Yes, this location is owned by a woman.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car?
You can visit nearby food and drink spots such as Dunkin', Dairy Queen, Town House Pizza, and Tropical Krust for a variety of dining options.
Are there automotive services close to Enterprise Rent-A-Car in New Haven if my rental needs repairs?
Nearby automotive services include H & C Tire Repair Shop, E J Auto Sales and Services, Catapano Auto Body, and Tony's Long Wharf Auto Body, Repair & Towing Shop for repairs and maintenance.
What nearby facilities can help me refuel or maintain my rental car?
Convenient gas stations like Mobil and Exxon & Mobil Stations are close to Enterprise Rent-A-Car, offering fuel and auto detailing services.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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