Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Haven, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Downtown New Haven location today.
Location
Hours
Reviews
4.1
379 reviews
5 stars
241
4 stars
47
3 stars
24
2 stars
6
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, although some reported poor experiences with unprofessional behavior.
Vehicle Condition
Several reviews highlighted issues with vehicle cleanliness and maintenance, including malfunctioning cars and unpleasant odors.
Reservation Issues
Numerous customers experienced problems with reservations, including being informed last minute that no cars were available despite prior bookings.
Efficiency
While some customers appreciated the quick service, others reported long wait times for vehicle pickup and drop-off.
Mixed Experiences
Overall, customer experiences varied widely, with some expressing loyalty and satisfaction while others reported significant frustrations.
- JBJennifer BowermanDec 30, 20255.0The 3 gentlemen I dealt with were extremely polite and helpful in placing my reservation, providing a very nice and clean car, and assisting with courtesy shuttle service. I would recommend them and rent from them again.
- JJJuniorDec 27, 20251.0Not happy with the experience
- DDDanaeDec 18, 20255.0The staff here is outstanding! They’re always attentive and go above and beyond to ensure we leave satisfied and confident in our vehicle choice. This branch has become my favorite. Every time I walk in, I’m greeted warmly, and it truly feels like they see me as a person, not just a face. You’ve hit the jackpot with this team! The cars are consistently clean, fresh-smelling, and ready to go. My favorite part is driving off in a vehicle that feels safe for my family, spotless, smelling great, and with a full tank of gas. They never disappoint!
- PGPeter GDec 17, 20255.0Excellent staff on hand at all locations
- JLJerry LaviletteDec 16, 20255.0Very good service best rental location in ct right now make sure you go to 251 Kimberly ave New Haven ct
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in New Haven?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in New Haven?
Enterprise Rent-A-Car is located at 251 Kimberly Ave, New Haven, CT 06519.
What are the operating hours of Enterprise Rent-A-Car in New Haven?
The location is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I make a reservation for a rental car at Enterprise Rent-A-Car?
You can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/ct/downtown-new-haven-2428.html or visit the reservation page at http://enterprise.com/reserve.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Check, Discover, MasterCard, and Visa credit cards.
Are there discounts available for active military members at this location?
Yes, Enterprise Rent-A-Car in New Haven offers discounts for active military members.
Is Enterprise Rent-A-Car in New Haven owned by a woman?
Yes, this location is owned by a woman.
What nearby places can I visit after renting a car from Enterprise Rent-A-Car?
You can visit nearby food and drink spots such as Dunkin', Dairy Queen, Town House Pizza, and Tropical Krust for a variety of dining options.
Are there automotive services close to Enterprise Rent-A-Car in New Haven if my rental needs repairs?
Nearby automotive services include H & C Tire Repair Shop, E J Auto Sales and Services, Catapano Auto Body, and Tony's Long Wharf Auto Body, Repair & Towing Shop for repairs and maintenance.
What nearby facilities can help me refuel or maintain my rental car?
Convenient gas stations like Mobil and Exxon & Mobil Stations are close to Enterprise Rent-A-Car, offering fuel and auto detailing services.