AutoZone Auto Parts

4.2
436 reviews

Business Details

495 Orchard St, New Haven, CT
06511, United States
(203) 773-0587
https://www.autozone.com/locations/ct/new-haven/495-orchard-st.html

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Orchard St in New Haven, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Haven, CT or call us at (203) 773-0587.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
495 Orchard St, New Haven, CT
06511, United States

Hours

Reviews

4.2
436 reviews
5 stars
260
4 stars
79
3 stars
45
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting employees like Nina, Rigo, and Shalonda for going above and beyond to assist.

Knowledgeable Staff

Several reviews noted the staff's expertise and willingness to help with automotive issues, making customers feel supported and informed.

Inconsistent Experiences

While many had positive interactions, some customers reported poor service, including rude behavior from certain employees and issues with incorrect parts.

Store Management

The management received mixed feedback, with some praising their responsiveness and support, while others criticized unprofessional behavior and lack of organization.

Wait Times

Customers expressed frustration with long wait times and slow service during busy periods, indicating a need for better staffing.
  • ER
    Erica R.
    Feb 1, 2026
    5.0
    I came to the store on 1/29 around 6:00 at night with a headlight out and zero knowledge of cars or lights or anything. An employee named Nina went out of her way to troubleshoot my light in the freezing cold. When it wasn’t the bulb, she figured out that it was a fuse and even went into her personal vehicle to get a pair of pliers to get the fuse in. She was so kind and patient with the whole experience. I was so grateful to her and hope that she gets recognized for her skill, knowledge, and excellent customer service. Thank you Nina!!
  • KL
    Kal Leung
    Jan 16, 2026
    5.0
    Really appreciated Rigo’s help
  • MR
    Mariah Rodrigo-Ramirez
    Jan 8, 2026
    5.0
    Renardo was a really nice guy. Excellent customer service here. He saved us money by testing our battery first! Thank you!
  • MA
    Mohamed Adel
    Dec 1, 2025
    5.0
    Fantastic customer service! Ramon was outstanding — super professional, friendly, and really knows what he’s doing. He took his time to help me out and made the whole visit so much easier. AutoZone is lucky to have him. Highly recommended
  • AS
    Alex Sunflower
    Nov 18, 2025
    5.0
    Went there today cuz my key fob was dead and my car wasn't starting. Clarence helped install the new battery and was very professional, charismatic, and upbeat, which was appreciated considering the morning I had. Will definitely be going back!

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in New Haven, CT is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery or in-store pickup?

Yes, the store offers both in-store pickup and same-day delivery services.

Brand Certified Facts from AutoZone Auto Parts

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Certified February 08, 2026Yext Knowledge Graph
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