AutoZone Auto Parts

4.2
434 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Orchard St in New Haven, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Haven, CT or call us at (203) 773-0587.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
495 Orchard St, New Haven, CT
06511, United States

Hours

Reviews

4.2
434 reviews
5 stars
258
4 stars
79
3 stars
45
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting individuals like Andre, Shalonda, and Jahiran for their helpfulness and professionalism.

Staff Knowledge

Customers frequently noted the staff's knowledge and ability to assist with automotive issues, making their experiences more positive.

Inconsistency

Some reviews mentioned inconsistent service, with reports of rude employees and incorrect parts being provided, leading to frustration among customers.

Wait Times

Several customers expressed dissatisfaction with long wait times and slow service, indicating a need for better staffing and efficiency.

Positive Experiences

Despite some negative feedback, many customers shared positive experiences, particularly regarding staff going above and beyond to assist in difficult situations.
  • MR
    Mariah Rodrigo-Ramirez
    4 days ago
    5.0
    Renardo was a really nice guy. Excellent customer service here. He saved us money by testing our battery first! Thank you!
  • MA
    Mohamed Adel
    Dec 1, 2025
    5.0
    Fantastic customer service! Ramon was outstanding — super professional, friendly, and really knows what he’s doing. He took his time to help me out and made the whole visit so much easier. AutoZone is lucky to have him. Highly recommended
  • AS
    Alex Sunflower
    Nov 18, 2025
    5.0
    Went there today cuz my key fob was dead and my car wasn't starting. Clarence helped install the new battery and was very professional, charismatic, and upbeat, which was appreciated considering the morning I had. Will definitely be going back!
  • AA
    Alisha
    Oct 28, 2025
    5.0
    Super nice and patient. ANDRE, Thank you! You’re the best 🌹👏🏾
  • MA
    Marvin Antoine
    Oct 27, 2025
    4.0
    My go to for car parts. Service is good as well.

Frequently Asked Questions About AutoZone Auto Parts

What are the store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in New Haven, CT is open Monday through Friday from 7:30 AM to 9:00 PM.

Does AutoZone Auto Parts offer same-day delivery or in-store pickup?

Yes, the store offers both in-store pickup and same-day delivery services.