Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Orchard St in New Haven, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in New Haven, CT or call us at (203) 773-0587.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
430 reviews
5 stars
255
4 stars
79
3 stars
44
2 stars
13
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Andre, Shalonda, and Jahiran for their exceptional service.
Product Knowledge
Several reviews highlighted the staff's knowledge about car parts and their ability to assist customers in finding the right products, although there were some complaints about incorrect parts being provided.
Management Issues
There were multiple reports of poor management practices, including instances of staff being unhelpful or unprofessional, and some customers noted that management was not adequately addressing customer needs.
Inconsistency
Customers experienced inconsistent service quality, with some reporting excellent experiences while others faced long wait times and unhelpful staff.
Community Impact
Positive feedback emphasized the store's role in the community, with staff going above and beyond to assist customers in urgent situations.
- ASAlex Sunflower5 days ago5.0Went there today cuz my key fob was dead and my car wasn't starting. Clarence helped install the new battery and was very professional, charismatic, and upbeat, which was appreciated considering the morning I had. Will definitely be going back!
- AAAlishaOct 28, 20255.0Super nice and patient. ANDRE, Thank you! You’re the best 🌹👏🏾
- MAMarvin AntoineOct 27, 20254.0My go to for car parts. Service is good as well.
- QTQUICK TECHSep 17, 20255.0The manager of this store is awesome, and the service here is top notch. The men and women who work here are great. This neighborhood is lucky to have them here as they help a lot of people. I highly recommend them.
- SMSamuel MccallumAug 17, 20255.0Was very professional and handling his job and helped me a great mentally
Frequently Asked Questions About AutoZone Auto Parts
What are the store hours for AutoZone Auto Parts on weekdays?
AutoZone Auto Parts in New Haven, CT is open Monday through Friday from 7:30 AM to 9:00 PM.
Does AutoZone Auto Parts offer same-day delivery or in-store pickup?
Yes, the store offers both in-store pickup and same-day delivery services.
What types of products and brands can I find at AutoZone Auto Parts on Orchard St?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts from brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in New Haven, CT?
It is located at 495 Orchard St, New Haven, CT 06511, USA.
Does AutoZone Auto Parts have an online presence where I can shop or learn more?
Yes, you can shop online or find more info at https://www.autozone.com/locations/ct/new-haven/495-orchard-st.html and also connect via their Facebook page at https://www.facebook.com/312768355414780.
Is there curbside pickup available at the New Haven AutoZone?
Yes, curbside pickup is available along with in-store shopping and same-day delivery.
What nearby places of interest can I visit before or after shopping at AutoZone on Orchard St?
Nearby places include Burger King and Subway for quick meals, New Haven Liquor for beverage needs, and the Whalley Ave Police Substation for safety and assistance.
Are there any phone repair or telecommunications stores near AutoZone?
Yes, Elm City Wireless - New Haven Phone Repair, Charge Gear, and Total Wireless are nearby for mobile phone services and accessories.
Can I find automotive repair services close to the AutoZone on Orchard St?
Yes, Elm City Collision offers automotive repair and professional services nearby for your vehicle needs.
Are there beauty and wellness services near the AutoZone location?
Nearby options include Nuies Beauty Salon, BlueB Nails, Bliss Beauty Salon, and Headz Up Barber Shop for beauty and spa services.