Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in New Britain.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Valvoline Instant Oil Change
265 East Main Street, New Britain, CT
06051, United States
Hours
Reviews
4.2
321 reviews
5 stars
213
4 stars
46
3 stars
14
2 stars
6
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences, with some praising the professionalism and efficiency of the staff, while others noted issues with attention to detail and service errors.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, indicating that some customers felt the services were overpriced compared to competitors.
Customer Service
Many customers highlighted the friendly and helpful nature of the staff, though there were also complaints about disrespectful behavior from some employees.
Efficiency
The speed of service was frequently praised, with many customers appreciating the quick turnaround for oil changes and other services.
Mixed Experiences
While some customers expressed loyalty and satisfaction with their experiences, others reported significant issues that led to frustration and a decision not to return.
- SBShawna BurgenerNov 10, 20255.0Fast and Easy. Service was excellent.
- FMFly MeetNov 7, 20255.0Thank you for servicing my work van. William, Gerard and Trinity were friendly, professional and precise! A++++
- MMmikeoldshuOct 23, 20251.0service itself wasn't bad...price s way to high just looked at dealer price for synth oil change along with tire rotation79...valvoline 129 witjh coupon ..and no tire rot.....never again had assumed chain secializing in oil would have better pricing....NOT
- MLMr. LuisOct 11, 20253.0Jose is a beast the rest of them be making too many simple mistakes
- BLBri LSep 30, 20255.0Team at New Britain Valvoline is great. Quick, efficient, timely & always providing the best knowledge about how to keep up on your car services & on a decent budget!
Frequently Asked Questions About Valvoline Instant Oil Change
What services does Valvoline Instant Oil Change in New Britain offer?
Valvoline Instant Oil Change provides quick 15-minute, stay-in-your-car oil changes along with a wide range of preventive vehicle maintenance solutions for all types of vehicles.
Where is Valvoline Instant Oil Change located in New Britain?
It is located at 265 East Main Street, New Britain, CT 06051, USA.
What are the operating hours of Valvoline Instant Oil Change in New Britain?
They are open Monday to Friday from 8:00 AM to 7:00 PM, Saturdays from 8:00 AM to 5:00 PM, and Sundays from 8:00 AM to 3:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required for their services.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
When was the Valvoline Instant Oil Change location in New Britain opened?
This location opened on September 25, 2012.
Is Valvoline Instant Oil Change open during holidays?
No, they are closed on certain holidays including November 27, 2025, and December 25, 2025.
Which nearby places can I visit before or after my car service at Valvoline Instant Oil Change?
Nearby places include New Brite Plaza for shopping, McDonald's for a quick meal, and Charter Oak Dental if you need dental care nearby.
Are there convenient nearby services for errands when visiting Valvoline Instant Oil Change?
Yes, you can find a Bank of America ATM, UPS Access Point location for shipping, and Connecticut State Check Cashing Service nearby to handle financial and mailing errands.
What nearby retail stores can I check out while my car is being serviced at Valvoline Instant Oil Change?
Nearby retail options include Rainbow Shops and Rainbow Apparel for clothing, Sally Beauty for beauty supplies, and Payless ShoeSource for footwear.