Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Britain, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Britain location today.
Location
Hours
Reviews
4.2
451 reviews
5 stars
316
4 stars
46
3 stars
19
2 stars
14
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several mentioning quick service and accommodating staff.
Vehicle Condition
There were mixed reviews regarding the cleanliness and condition of the vehicles, with some customers reporting issues like odors, dirt, and damage.
Reservation Issues
Several customers expressed frustration over not receiving the vehicles they reserved, leading to dissatisfaction with the reservation process.
Overall Experience
While many customers had positive experiences and would recommend the location, there were notable complaints about poor service and unprofessional behavior from some staff.
- BSBrendak S4 days ago4.0I have had good experiences at all ENTERPRISES in New Britain and Hartford Connecticut I just wish they would clean more thoroughly inside and out each rental. The rentals always seem dingy inside and passed on to the next customer. They make too much money on those vehicles to fall under uncleanliness.
- APA PDec 27, 20255.0I don't have anything bad to say about this location. I personally rent every other Month and it's always a great experience. All the staff are great.
- BCBlossom CookDec 4, 20255.0The car I rented saved my life as I do chemo and my car broke down so enterprise saved my life
- WWWill WadhamsDec 2, 20255.0Get service and staff. They do their best to make sure you are in and out quickly and safely.
- VCVictor CamachoNov 27, 20255.0Excellent service and fast. Go in and out less than 5 minutes.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in New Britain?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in New Britain?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at the New Britain Enterprise Rent-A-Car location?
You can make a reservation online at https://www.enterprise.com/en/car-rental-locations/us/ct/new-britain-4807.html or by calling +1 860-827-1295.
Does Enterprise Rent-A-Car in New Britain accept credit cards and other payment methods?
Yes, they accept American Express, Visa, MasterCard, Discover, cash, and checks.
Is there a special offer for weekend rentals at Enterprise Rent-A-Car New Britain?
Yes, Enterprise offers great weekend rates; you can book these deals through their weekend specials page.
Is Enterprise Rent-A-Car New Britain owned by women and do they offer military discounts?
Yes, the New Britain location is women-owned and offers discounts for active military personnel.
What nearby places can I visit before or after renting a car at Enterprise Rent-A-Car New Britain?
Nearby you can visit local eateries like Office Cafe, Pizza Pal Restaurant, and Jin Yung's House for a meal or snack before or after your rental.
Are there any nearby automotive service centers close to Enterprise Rent-A-Car New Britain?
Yes, nearby are automotive parts and repair shops including Napa Auto Parts and The Transmission Works, which can assist with vehicle needs.
Can I find convenience stores near Enterprise Rent-A-Car New Britain?
Yes, 7-Eleven and L & V South Main Grocery & Snacks are nearby, providing convenient options for snacks, drinks, and essentials.
What languages are spoken at Enterprise Rent-A-Car in New Britain?
The staff at this location primarily speak English to assist customers.