Brand Certified
Enterprise Rent-A-Car
4.2(455 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
275 S Main St, New Britain, CT
06051, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(860) 827-1295
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/ct/new-britain-4807.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in New Britain, CT? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our New Britain location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
455 reviews
5 stars
319
4 stars
46
3 stars
19
2 stars
14
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several mentioning specific employees who provided exceptional service.
Cleanliness Issues
Multiple reviews highlighted concerns about the cleanliness of the rental cars, with reports of vehicles being dirty or having unpleasant odors.
Reservation Problems
Several customers experienced issues with reservations, including not receiving the vehicle they reserved and difficulties in modifying or confirming bookings.
Overall Experience
While many customers had positive experiences, there were notable complaints about poor service and vehicle conditions, indicating inconsistency in customer satisfaction.
- BBBrenda Bailey5 days ago5.0The experience of renting a car at enterprise was one of the best ever, thank you for being knowledgeable and helpful, keep up The great customer service.
- ANAno Nymous6 days ago1.0Jordan, the Sales representative was unprofessional toward rental experience.
- DLDebbie LongFeb 13, 20265.0Effortless to get car and drop off car. They brought it to me. Car was clean and equivalent to a car I drive so easy to operate. They were extremely courteous and found my sun glasses in car and followed up with me so I did not loose prescription glasses. They went the extra mile to please!!!
- BSBrendak SJan 9, 20264.0I have had good experiences at all ENTERPRISES in New Britain and Hartford Connecticut I just wish they would clean more thoroughly inside and out each rental. The rentals always seem dingy inside and passed on to the next customer. They make too much money on those vehicles to fall under uncleanliness.
- APA PDec 27, 20255.0I don't have anything bad to say about this location. I personally rent every other Month and it's always a great experience. All the staff are great.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in New Britain?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, luxury cars, and trucks to suit your rental needs.
What are the operating hours of Enterprise Rent-A-Car in New Britain?
The location is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I make a reservation at the New Britain Enterprise Rent-A-Car location?
You can make a reservation online at https://www.enterprise.com/en/car-rental-locations/us/ct/new-britain-4807.html or by calling +1 860-827-1295.
Does Enterprise Rent-A-Car in New Britain accept credit cards and other payment methods?
Yes, they accept American Express, Visa, MasterCard, Discover, cash, and checks.
Is there a special offer for weekend rentals at Enterprise Rent-A-Car New Britain?
Yes, Enterprise offers great weekend rates; you can book these deals through their weekend specials page.
Is Enterprise Rent-A-Car New Britain owned by women and do they offer military discounts?
Yes, the New Britain location is women-owned and offers discounts for active military personnel.
What nearby places can I visit before or after renting a car at Enterprise Rent-A-Car New Britain?
Nearby you can visit local eateries like Office Cafe, Pizza Pal Restaurant, and Jin Yung's House for a meal or snack before or after your rental.
Are there any nearby automotive service centers close to Enterprise Rent-A-Car New Britain?
Yes, nearby are automotive parts and repair shops including Napa Auto Parts and The Transmission Works, which can assist with vehicle needs.
Can I find convenience stores near Enterprise Rent-A-Car New Britain?
Yes, 7-Eleven and L & V South Main Grocery & Snacks are nearby, providing convenient options for snacks, drinks, and essentials.
What languages are spoken at Enterprise Rent-A-Car in New Britain?
The staff at this location primarily speak English to assist customers.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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