Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
About
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Location
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Certified by Monro Auto Service and Tire Centers • Mar 01, 2026
Reviews
4.2
325 reviews
5 stars
237
4 stars
22
3 stars
13
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Anna, Joe, and Doug for their exceptional service.
Service Quality
While some customers reported positive experiences with quick and efficient service, others expressed dissatisfaction with the quality of repairs and communication regarding issues.
Appointment Issues
Several reviews mentioned problems with appointment scheduling, including cancellations and miscommunication about appointment times.
Pricing Concerns
Customers frequently raised concerns about unexpected charges and pricing transparency, with some feeling misled about costs for services.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant frustrations and issues with service.
LG
Llama Girl
2 days ago
5.0
Nice people there. Manager Anna is awesome! Got brakes front end alignment and new tires in the past 2 weeks. Follow up with the lug nuts very important to have done. Price was alittle on the high side but so far worth it.
SS
Steve
Feb 16, 2026
5.0
I went to get a tire looked at and Anna and Matt couldn’t have been more helpful. They were out of the part so Matt and I went to a parts store and bought one. He made sure it was the right part- it was a Sunday morning. Anna was very nice and made sure everything was running smoothly. Would definitely recommend. Thank you so much!
AF
Autumn Fletcher
Feb 10, 2026
2.0
I tried making an appointment for an oil change . They were canceled both time by the shop and when I asked for upcoming availability they said they would bet back to me but never did . They seem understaffed
LL
Luna
Feb 3, 2026
3.0
I visited this place once and so have my son and husband. The moment you walk in you're NOT greeted cordially. You get a strong "how can I help you?" From a woman that looks like she has no desire to be disturbed. When my husband went she told him that he didn't had an appointment, which he did. Another staff had to assist my husband because she refused to help him. This was the case everytime one of us went. One thing I can say is, at least the work on their cars was done.
EF
Evelyn Ferranti
Feb 3, 2026
5.0
I feel that the Team at the Naugatuck Monroe Service are Very attentive and accommodating to my Needs . You have a Good Team Starting with Edwin at the front
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Certified March 01, 2026Yext Knowledge Graph
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