Monro Auto Service and Tire Centers

4.2
304 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
774 Rubber Avenue, Naugatuck, CT
06770, United States

Hours

Reviews

4.2
304 reviews
5 stars
223
4 stars
20
3 stars
12
2 stars
7
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rudeness and lack of attention.

Trustworthiness

Several customers expressed concerns about honesty and reliability, with some feeling misled about repairs and pricing.

Staff Competence

Technicians like Joe and Doug received high praise for their skills and thoroughness, while others reported unsatisfactory service.

Appointment Issues

Frequent complaints about appointment scheduling errors and long wait times, leading to frustration among customers.

Pricing Concerns

Customers reported feeling overcharged and noted unexpected fees, leading to dissatisfaction with the value of services.
  • RF
    Robert Fajardo
    5 days ago
    5.0
    Anna and mat went above and beyond to get my tires and fit me in to the schedule. I truly appreciate there service than you again guys . Highly recommend Monroe in Naugatuck
  • JW
    Joe Whitehead
    Nov 8, 2025
    5.0
    I had the oil changed and tires rotated on my truck today. Anna was working the front desk today. Edwin has helped me in the past during M-F business hours. Both of them are excellent which makes for great service! I appreciate that I can call to book an appointment a few nights prior to dropping off my vehicles for maintenance and service and then have the service completed within a few hours! Thanks for always doing a great job!
  • DD
    debora donascimento
    Nov 6, 2025
    5.0
    Went to this location for an oil change Anna was extremely helpful! Its hard to get genuine humans who care about other and this location has it thank you all for your help!
  • BH
    Ben Haad
    Oct 31, 2025
    1.0
    Be careful what you are quoted for. I needed part of an exhaust and was quoted for the entire thing front to back not needed. Got it fixed down the road in the same town for a fraction of the price. Be careful.
  • EE
    Edwin
    Oct 29, 2025
    1.0
    I called for a price was quoted $96. Had service done was given a bill for $186. Was told oh price on phone is just for 5 quarts you took 8. I gave them my vehicle info before quote they should know how many quarts it will take. I will never go back. Be upfront about your pricing.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers in Naugatuck offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services.

Which tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes and offer top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.