AutoZone Auto Parts

4.5
414 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Bridge St in Naugatuck, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Naugatuck, CT or call us at (203) 723-1796.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
72 Bridge St, Naugatuck, CT
06770, United States

Hours

Reviews

4.5
414 reviews
5 stars
307
4 stars
53
3 stars
23
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Shawna, Bill, and Paul for their exceptional service.

Staffing Issues

Several reviews noted that the store often appears understaffed, leading to longer wait times and less efficient service.

Product Knowledge

Customers appreciated the staff's ability to provide accurate information and assistance with car issues, although there were some complaints about inconsistent knowledge among employees.

Positive Experiences

Numerous reviews highlighted positive experiences, with customers expressing gratitude for the assistance they received during challenging situations, such as battery replacements and troubleshooting.

Mixed Reviews

While many reviews were positive, there were also mentions of poor service from certain employees, indicating inconsistency in customer experiences.
  • MC
    mike castagna
    Nov 1, 2025
    5.0
    Gessica was amazing and made a battery change out easy and quick.
  • ED
    Elaine Dunn
    Sep 5, 2025
    5.0
    After trying to replace a rear wiper blade, and ruining the first replacement, I returned to Auto Zone and Andy, the manager who was not there in first visit, came out and replaced it in five minutes! Thank you so much, Andy, for helping us out!
  • MM
    Mary McGrath
    Aug 29, 2025
    5.0
    Had an excellent experience at the Naugatuck store. The two managers there were so friendly and helpful Got my battery done in just a few minutes and made the process so easy. Would highly recommend Super helpful People
  • CA
    Carolyn Autore
    Aug 20, 2025
    5.0
    Staff was super helpful! Thank you
  • RR
    R
    Aug 20, 2025
    5.0
    Came here 6 months ago and had great customer service. I've returned with another issue and to my surprise received extraordinary customer service from a young lady in the store who was assisted by the manager Ed. Good team experience in this location. Thank you all

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts in Naugatuck, CT?

AutoZone Auto Parts in Naugatuck is open Monday to Friday from 7:30 AM to 9:00 PM, Saturday from 7:30 AM to 8:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts offer in-store pickup?

Yes, AutoZone Auto Parts offers in-store pickup services for customer convenience.