Advance Auto Parts

4.1
225 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 32 Rubber Ave in Naugatuck offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
32 Rubber Ave, Naugatuck, CT
06770, United States

Hours

Reviews

4.1
224 reviews
5 stars
123
4 stars
58
3 stars
16
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while some employees were praised for being helpful and knowledgeable, others were reported as rude and unhelpful.

Pricing Issues

Customers noted high prices on many items and dissatisfaction with return policies, particularly regarding electronic parts.

Product Availability

Generally, customers found a good selection of parts in stock, but some experienced issues with incorrect items being sold.

Store Environment

The store atmosphere varied, with some customers reporting friendly and efficient service, while others noted a lack of staff and slow service.

Installation Services

Inconsistent experiences with installation services; some customers were disappointed when installation was refused or poorly handled.
  • JF
    Jose Figueroa
    Oct 20, 2025
    3.0
    High price on almost everything here.
  • JO
    JP O
    Oct 12, 2025
    2.0
    In order to purchase 2 items that were on clearance, and 6 of these items were in the store I had to contact corporate and then a division manager to actually purchase them. She (store manager) refused to sell them because they were for a "commercial cutomer". When asked if they were paid fir, the answer was vague. Three phone calls, a district manager and a day later I got the items because the 6 she had were never paid for. Was it worth the agrevasion? No, but a lesson needed to be learned. And not by me.
  • JQ
    Jazzy Quinn
    Jul 25, 2025
    5.0
    Awesome customer service at rubber ave store! Was helped by an employee named Gwen. Very helpful and super polite. Definitely recommend going to this store!
  • KR
    Karen Rogers
    Jan 3, 2020
    5.0
    Customer service is excellent 👍

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*