Advance Auto Parts

4.5
186 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 380 Monroe Tpke in Monroe offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
380 Monroe Tpke, Monroe, CT
06468, United States

Hours

Reviews

4.5
186 reviews
5 stars
128
4 stars
39
3 stars
6
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific mentions of employees going above and beyond to assist.

Product Availability

The store generally has a good selection of parts in stock, with many customers noting that they could find what they needed easily.

Mixed Experiences

While many reviews highlighted positive interactions, there were notable complaints about poor service and rude behavior from some staff, particularly regarding installation services.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, feeling that it was higher than competitors or that they were upsold on more expensive products.
  • JD
    John Donovan
    Dec 30, 2025
    5.0
    Ordered online it was ready it was ready in a half hour and my sales guy was a real pleasure and offered to put the parts on my car. Would recommend. A+ service
  • MS
    Mike Schriefer
    Dec 19, 2025
    5.0
    I've used this store many times as I've rebuilt and maintained my family's cars. One of the employees, Kirby has helped me on more than one occasion and I'll continue to use this store in the future, even though I've moved a few towns over.
  • JC
    Julie C
    Dec 9, 2025
    1.0
    Poor service and rude when asked to install a battery when planning to purchase. There was a sign saying free battery installation and when asked the sales person said “its too cold” and was rude to my husband. Unfortunately they lost our purchase due to this response and a place down the street happily installed battery with purchase with great customer service. It matters to stay true to advertisement and to be kind.
  • MS
    Mejía Cleaning services
    Nov 22, 2025
    5.0
    Tuve una experiencia muy triste que me quedé con mi carro dañado, pero fui a este lugar a comprar una pieza y muy amablemente me enseñaron a cómo puedo conectar la pieza
  • MJ
    Mark Passero Jr.
    Oct 3, 2025
    5.0
    Always great service at this location, as well as the others.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*