Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Milford, CT!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
2,418 reviews
5 stars
1,173
4 stars
561
3 stars
300
2 stars
113
1 star
271
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised helpfulness while others reported rudeness and lack of empathy.
Parking Issues
Many customers expressed frustration over limited parking availability and strict 15-minute parking policies.
Shower Facilities
Showers received positive feedback for cleanliness but complaints about long wait times and lack of towels.
Food Quality
Food options were noted as fresh and tasty by some, while others criticized the prices and quality.
Fuel Quality
Concerns raised about contaminated diesel fuel leading to costly repairs for vehicles.
- IMIllya MatviyivNov 17, 20252.0No diesel, no parking. All reserved parking is taken, but 50% unpaid, just occupied. Nobody cares. No beer, obviously. Good shower 🚿
- TLTodd LoganNov 6, 20251.0I prefer pilot but after today I will not use this pilot. I try to ask some questions and get brushed off, go to ask someone behind the counter and they put their finger on the self checkout rolling their eyes as I decline. No signs telling the fuel islands are under construction and now he/she's with attitudes not answering questions nor wanting to run a register.
- UMumed muminovNov 5, 20255.0Does anyone know if they're selling diesel at this gas station now? It was closed for some reason before.
- AAanouar anouarNov 3, 20251.0How hard to put a sign NO FUEL before we exit the highway!!!
- WSW SOct 19, 20251.0To Whom It May Concern Team and Pilot Management, I am writing this review and complaint to highlight the absolutely unacceptable experience I had at this Pilot Travel Center on October 19, 2025. As a frequent traveler who relies on truck stops and travel centerd like Pilot for safe refueling and rest during long drives, I chose this location specifically because it's advertised as a "travel center" – not just some run-of-the-mill gas station. What a joke that turned out to be. Upon arriving, I was confronted by the manager acting like a total authoritarian, marching around the parking lot like the Gestapo, kicking people out of spots and enforcing some ridiculous 15-minute parking limit. This enforcer even complained about having to pick up trash left by others, using that as an excuse to boot everyone who dared to park longer. News flash: if you're running a travel center, dealing with a bit of litter comes with the territory. Most every other Pilot location I've visited allows drivers to park for a few hours to rest – it's common sense for safety on the road. But not here. This place has devolved into nothing more than a glorified gas station, falsely claiming to be a haven for travelers. I specifically asked to speak to the manager about this nonsense, only to be told she was it. If I'd known I couldn't take a much-needed nap here, I never would have stopped. Instead, I'm now stuck scrambling to find a safe spot for 30 minutes to an hour with my family in tow. And get this – the manager's brilliant suggestion? "Go park on an on-ramp or off-ramp." Are you kidding me? That's not just irresponsible; it's downright dangerous and could get someone killed. This policy is garbage, plain and simple. It's misleading to advertise as a travel center when you treat weary drivers like criminals for needing a break. I've been a loyal Pilot customer, but after this, I'll never set foot in one again. Fix this garbage or stop pretending to care about road safety and customers. P.S. 15min isn't enough for any family to go to the bathroom and take the dog to the bathroom too, much less refresh and get food. Demanding Immediate Action
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Milford, CT?
Pilot Travel Center in Milford, CT is open 24 hours a day, every day of the week, including holidays.
What types of fuel are available at this Pilot Travel Center?
The Milford Pilot Travel Center offers gasoline, diesel, and DEF fuels with high-speed pumps.
Does the Milford Pilot Travel Center provide shower facilities?
Showers are available at many Pilot locations, but availability varies; please use the store locator or contact the store directly for specifics.
Can anyone purchase a shower at Pilot Travel Center?
Yes, anyone can purchase a shower at Pilot Travel Center locations.
Does this location offer overnight parking and what are the rules?
Overnight parking is available, but for location-specific rules, please contact the store directly.
What payment methods are accepted at Pilot Travel Center in Milford?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Are there dining options available at this location?
Yes, the travel center offers a variety of fresh foods including pizza, wings, breakfast sandwiches, snacks, drinks, and coffee.
Is there Wi-Fi access and other amenities for professional drivers?
Yes, this location provides premium Wi-Fi, reservable showers, overnight parking, laundry, CAT scales, and diesel mobile fueling for professional drivers.
What nearby places can customers visit for dining near Pilot Travel Center Milford?
Customers can visit nearby Wendy's for fast food burgers or Dunkin' for coffee and donuts before or after their visit.
Are there nearby lodging options for travelers visiting Pilot Travel Center in Milford?
Yes, the Mayflower Motel is located near the travel center, providing convenient accommodations for travelers.
How can nearby services like the CAT Scale and Western Union assist drivers at Pilot Travel Center?
The nearby CAT Scale offers truck weighing services, and Western Union provides money transfer services, enhancing the convenience for drivers at the travel center.