Pilot Travel Center

3.9
2427 reviews

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Milford, CT! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Pilot Travel Center
433 Old Gate Ln, Milford, CT
06460, United States

Hours

Reviews

3.9
2,427 reviews
5 stars
1,174
4 stars
563
3 stars
303
2 stars
113
1 star
274

What are people saying?

AI-generated from recent customer reviews

Parking Issues

Customers frequently reported a lack of available parking, with many spots reserved and complaints about enforcement of strict parking limits.

Customer Service

While some staff were praised for being friendly and helpful, numerous reviews highlighted poor customer service experiences, including rude behavior and lack of assistance.

Shower Facilities

The cleanliness of showers received mixed reviews; while some praised their cleanliness, others reported long wait times and inadequate supplies like towels.

Fuel Availability

Many customers expressed frustration over the unavailability of diesel fuel and the ongoing construction affecting fuel pumps.

Food Quality

Feedback on food quality was mixed, with some customers enjoying the offerings while others criticized the prices and taste.
  • DH
    Daniel Herbert Hoff
    2 days ago
    4.0
    Friendly people
  • PS
    Pal Shab
    Jan 1, 2026
    1.0
    This pilot is good but update in gogel truk fuel is not working some drivers in confuse plss update in pilot app and gogel 🙏🏻
  • RP
    Robert Poe
    Dec 13, 2025
    1.0
    Pilot is currently under construction for remodeling. No fuel pumps no place to park as all the locals have taken all the parking spots. If you want a parking spot you had better reserve one early in the morning before you get there. Stop at your own risk
  • JP
    jonas pierre
    Dec 12, 2025
    3.0
    The seat officer at night needs to understand that it’s not that serious never has an issue but real officers don’t have that “” I’m lookin for trouble attitude tone it down buddy
  • CP
    Carl Peeples
    Nov 28, 2025
    3.0
    🚨Truck Stops prices are always double or triple. Than surrounding prices. It's price gouging truck drivers and that's why it's hard for truckers to make good money.🚨 Trucker Review Parking - plenty parking 80 free spaces and 66 paid spaces with low lighting in parking lot. Security wasn't on site but was on a past visit. Maneuvering can be easy if parking from view side. To avoid blind side parking you'll have to make a u-turn in the lot. Showers - 9 showers Restrooms - clean and better than others, 7 toilets & 5 urinals Food - fruit cups, salads, hot foods and pizza, apples, bananas, Wendy's for take out or dine in Fuel island - under construction 11/28/25 Scale - CAT scale available Repair service - no repair services provided but there's a Goodyear next to it Laundry - 2 washers & 2 dryers both Out of order 11/28/25 Wi-Fi - Available Staff - seems like helpful staff Customer service - seem to offer satisfying customer service ATM - 2

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.