Advance Auto Parts

4.3
159 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1422 Boston Post Rd in Milford offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1422 Boston Post Rd, Milford, CT
06460, United States

Hours

Reviews

4.3
158 reviews
5 stars
107
4 stars
23
3 stars
8
2 stars
5
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting individuals like Elijah, Debbie, and Javed.

Product Issues

Several reviews mentioned problems with products, including defective batteries and improper installations, leading to dissatisfaction with the quality of items sold.

Store Management

Feedback indicated mixed experiences with management, particularly with Paul, who received criticism for handling customer issues poorly, while others noted positive experiences with different staff.

Convenience

Customers appreciated the store's convenient location and quick service, often highlighting the efficiency of staff in assisting with repairs and installations.

Pricing

The store was noted for competitive pricing and discounts, with some customers expressing satisfaction with the value received for their purchases.
  • RL
    R Lewis
    Nov 17, 2025
    5.0
    The representative was very pleasant and patient. Paul was very informative, patient and knowledgeable being that we were in a rush to get to our appointments. Some other places I’ve been to hire individuals who don’t have the knowledge or patience to deal with customer issues but I had a excellent experience here.
  • SD
    Smokey Da bear (Sleepy Drip)
    Nov 12, 2025
    5.0
    Very friendly, very efficient, and the store is always clean and organized rare for them to not have a part and never wrong when I order something.
  • JZ
    Jenny zafrin
    Nov 11, 2025
    5.0
    Had an awesome experience with staff. They were very helpful with all my questions. I highly recommend.
  • MB
    Michael Bartram
    Nov 10, 2025
    1.0
    I went in for a refund on a defective part from an online order and had the displeasure of dealing with Paul, supposedly the manager. I had the emails and case number from corporate, who had already approved the return. Paul refused to deal with it and would not even call corporate to check. Paul was rude and had some other dude standing behind him laughing. I left there and went to the West Haven store and had no issues. Very easy return. I guess Paul just doesnt know what he's doing. I will no longer be going to this Milford store.
  • AT
    Adam Treffery
    Oct 27, 2025
    5.0
    I bought a battery from another advanced auto and they refused to install it for me even tho it was eligible. I called the Milford store and explained to Elijah what was going on and asked if he could install it for me. He told me to bring it by. I was in and out in 10 minutes. My hope is that everyone gets to experience someone like Elijah when they visit a store. Top tier customer service.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*