Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Washington St in Middletown, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Middletown, CT or call us at (860) 346-0564.
Feedback on customer service is mixed; while some employees received praise for being helpful and friendly, others were criticized for being rude and unhelpful.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided valuable assistance, but there were also complaints about staff lacking basic knowledge.
Store Experience
Customers appreciated the cleanliness and organization of the store, but some reported long wait times and poor inventory management.
Product Availability
The store generally has a good selection of parts, but there were instances of inventory discrepancies and issues with online orders.
JA
Jessica Doolittle (alilpancake)
Jan 5, 2026
1.0
Terrible customer service. Walked into blaring music and no one around to help me. When someone did finally get someone to help me it seemed like it was quite the inconvenience for them. Not friendly at all. Just wanted to get my battery checked and he barely looked at it before giving up. Computer tune and lube next door did the job with a smile, so thanks for nothing guys, ill never be there again.
NP
Nicholas Poulakos
Nov 14, 2025
5.0
Alexander was very helpful he jumpstarted my car
ND
Nicole DiStasio
Oct 31, 2025
5.0
My car battery died at Market 32 and Autozome came out within minutes to jump my vehicle for me. Wonderful service!
ZJ
Ziara Jones
Sep 28, 2025
5.0
Kareem was so amazing helped but my light in and was so polite.
SS
SavageJ
Sep 21, 2025
1.0
People who work here don’t have simple manners, only a selective few do