Harte VW of Meriden

4.5
321 reviews

About

Volkswagen DealerBrake ShopCar DealerAuto Repair ShopUsed Car DealerAuto Parts StoreUsed Truck DealerOil Change Service StationCar Leasing Service
Visit Harte Volkswagen of Meriden to buy or lease the new Volkswagen of your dreams. Our VW dealership in Meriden, CT, also offers used VW sales, Volkswagen service and expert auto financing. We're part of the Harte Auto Group, which has been serving Connecticut drivers for over 60 years.

Location

Harte VW of Meriden
375 S Broad St, Meriden, CT
06450, United States

Hours

Reviews

4.5
321 reviews
5 stars
277
4 stars
8
3 stars
2
2 stars
2
1 star
32

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales team for their professionalism, knowledge, and no-pressure approach, particularly highlighting salespeople like Bruce and Frank.

Service Issues

Several reviews indicated significant dissatisfaction with the service department, citing misdiagnoses, high costs, and poor communication.

Customer Care

While many customers appreciated the friendly and helpful staff, there were notable complaints about unprofessional behavior and lack of follow-up in service.

Overall Satisfaction

Despite mixed reviews on service, many customers expressed overall satisfaction with their car buying experience and indicated they would return for future purchases.

Communication Problems

Multiple customers reported issues with communication, including unreturned calls and unclear information regarding vehicle status and service needs.
  • MF
    Mireille Fortin
    Oct 6, 2025
    1.0
    Installed a diesel water pump for a gasoline car and left wires unconnected which lead to electrical failure and still was charged full amount
  • SW
    Sharly WS
    Sep 25, 2025
    4.0
    I left satisfied. The dealership secured the trim level I wanted from an out of state location and helped me stay within my timeline to achieve the purchase. Minus the blip on adding a vin etch fee as "mandatory" and not having the vehicle fully charged for my hour drive home, I am happy that my daughter likes her new car. Thanks to those who helped me at Harte VW of Meriden. We will consider returning when we are ready for a trade in in a couple of years.
  • HC
    Holy Cross Fathers' Club
    Jul 5, 2025
    5.0
    My salesman, Matt Rinaldi- Excellent!!! He knew the TAOS that I asked about and no pressure salesman’s tactics! He knew his audience and was very respectful! I have had bad experiences at dealers and Matt was great. Ask for him if you are going to visit Harte VW.
  • AA
    Ani
    Jul 1, 2025
    5.0
    How anyone in CT can bring their VW anywhere other than Harte VW to be serviced is beyond me. I have been to numerous VW service centers throughout the state and there is aaaaaaalways some kind of issue. Whether it's parts being delayed, not getting called back for days on end with an update, having to go back multiple times for the same issue, you name it. That has never been the case for me when coming to Harte. George, Cara & Dylan are an absolute pleasure to work with & always make me feel like I'm being listened to & taken care of, even when I feel like I'm their biggest annoyance. They go above & beyond to ensure that your car is serviced correctly & all your concerns are rectified by the time you get back in your car. Thank you all so much for all your help & kindness along the way, I no longer dread bringing my car in for service like I used to.
  • AA
    Audrey
    Jun 27, 2025
    5.0
    Everybody at the dealership made buying my car so easy. They were all so nice, I will definitely be back next time I need a car. Great place!

Frequently Asked Questions About Harte VW of Meriden

What is the main business of Harte VW of Meriden?

Harte VW of Meriden is a Volkswagen dealership offering new and used VW sales, service, and auto financing in Meriden, CT.

Where is Harte VW of Meriden located?

It is located at 375 S Broad St, Meriden, CT 06450, USA.