Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have auto glass damage? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Manchester area, turn to Safelite AutoGlass. Those in Manchester and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 21 Tolland Turnpike, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty and you will drive away with a freshly vacuumed car and clean windows. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
268 reviews
5 stars
204
4 stars
15
3 stars2
2 stars
7
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some praised the professionalism and friendliness of staff, others reported terrible experiences with communication and service fulfillment.
Quality of Work
Many customers were satisfied with the quality of the glass installation and repair, noting quick and efficient service, though there were complaints about incorrect installations and resulting damage.
Scheduling Issues
Several reviews highlighted difficulties with scheduling appointments, including cancellations and poor communication regarding appointment confirmations.
Professionalism
Technicians were frequently described as professional, courteous, and efficient, contributing positively to the overall customer experience.
- JJJohn2 days ago1.0Avoid Safelite if you can and go with a different independent shop or at least shop around before committing. Extremely difficult to get in touch with someone, auto attendant galore. Tech ruined my seude seat by putting adhesive on it. Tech did not calibrate sensors properly causing me to take another day of time to address the issue, said they couldn't do remote service even though they were going to come remote to replace the windshield for the first appointment so why I need to go into the service center doesn't make sense. All in all a terrible experience, should have learned the first time when they ordered the wrong windshield causing delays and more wasted time.
- JCJulie Carlo4 days ago5.0The technician called about an hour before he got to my house, came right in the timeframe they estimated, took about 50 minutes total and did a great job. Was polite, helpful, and even gave me replacement velcro for my EZPass.
- SHScott HeimerJan 8, 20265.0Easy process. Technician (Juan) was extremely friendly, knowledgeable and efficient. Couldn’t ask for a better experience!
- NCNicole CoulouteJan 4, 20261.0Terrible customer service. I went here in October 2025 for a windshield replacement. They ordered the incorrect windshield several times for months. They put an incorrect windshield on my car that is still on my car. They have not refunded my windshield money to Geico and I am still without the correct windshield. They do not care at all. Do not come here.
- WAWilliam AhnDec 28, 20255.0Back glass was replaced by well experienced technician Steven.
Frequently Asked Questions About Safelite AutoGlass
What types of auto glass services does Safelite AutoGlass offer?
Safelite AutoGlass provides repair and replacement services for power window regulators, windshields, windows, and back glass, along with advanced safety system recalibration.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 21 Tolland Turnpike, Manchester, CT 06042, USA.
What are the business hours for Safelite AutoGlass?
The shop is open Monday to Friday from 8:00 AM to 5:00 PM, Saturdays from 8:00 AM to 12:00 PM, and closed on Sundays.
Does Safelite AutoGlass offer mobile service for auto glass repair and replacement?
Yes, Safelite AutoGlass offers both in-shop and mobile service options for your convenience.
Does Safelite AutoGlass provide any warranty for their windshield replacements?
Yes, all windshield replacements come with a nationwide, lifetime warranty.
Can I book an appointment online with Safelite AutoGlass?
Yes, appointments can be scheduled easily online through their booking link provided.
Is Safelite AutoGlass wheelchair accessible?
Yes, the facility has a wheelchair accessible entrance.
What postal codes does Safelite AutoGlass serve in the Manchester area?
Safelite AutoGlass serves several postal codes including 06042, 06045, 06040, 06066, 06074, 06041, 06043, 06016, 06028, among others in nearby areas.
What nearby car dealerships are close to Safelite AutoGlass for additional automotive services?
Nearby car dealerships include Manchester Car Center, TSI Motorsports, De Cormier Nissan, Bertera Nissan Manchester, Manchester City Nissan, Suburban Mitsubishi, and Suburban Subaru, making it convenient to access related auto services.
Are there any nearby spots where I can grab a bite before or after my appointment at Safelite AutoGlass?
Yes, you can visit nearby eateries such as Steve's Bagels, The Clam Digger seafood restaurant, Carlito's Bakery, and Travelin' Tom's Coffee of Manchester for snacks or meals.
What other automotive services are available near Safelite AutoGlass in Manchester?
Nearby automotive services include Mark's Auto of Manchester, National Speed Center, Unlimited Motorsports and Paint, Cunliffe Auto Body, and Intoxalock Ignition Interlock for vehicle safety and inspection needs.