Safelite AutoGlass

4.3
268 reviews

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have auto glass damage? For power window regulator, windshield, window or back glass repair and replacement and advanced safety system recalibration in the Manchester area, turn to Safelite AutoGlass. Those in Manchester and surrounding areas can access auto glass repair and replacement from our in-shop or mobile service. Located at 21 Tolland Turnpike, we fix your auto glass fast. Our windshield replacements come with the only nationwide, lifetime warranty and you will drive away with a freshly vacuumed car and clean windows. Add our advanced beam wiper blades to your order and your tech will install them during your appointment. We work with most insurances!

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
21 Tolland Turnpike, Manchester, CT
06042, United States

Hours

Reviews

4.3
268 reviews
5 stars
204
4 stars
15
3 stars
2
2 stars
7
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some praised the professionalism and friendliness of staff, others reported terrible experiences with communication and service fulfillment.

Quality of Work

Many customers were satisfied with the quality of the glass installation and repair, noting quick and efficient service, though there were complaints about incorrect installations and resulting damage.

Scheduling Issues

Several reviews highlighted difficulties with scheduling appointments, including cancellations and poor communication regarding appointment confirmations.

Professionalism

Technicians were frequently described as professional, courteous, and efficient, contributing positively to the overall customer experience.
  • JJ
    John
    2 days ago
    1.0
    Avoid Safelite if you can and go with a different independent shop or at least shop around before committing. Extremely difficult to get in touch with someone, auto attendant galore. Tech ruined my seude seat by putting adhesive on it. Tech did not calibrate sensors properly causing me to take another day of time to address the issue, said they couldn't do remote service even though they were going to come remote to replace the windshield for the first appointment so why I need to go into the service center doesn't make sense. All in all a terrible experience, should have learned the first time when they ordered the wrong windshield causing delays and more wasted time.
  • JC
    Julie Carlo
    4 days ago
    5.0
    The technician called about an hour before he got to my house, came right in the timeframe they estimated, took about 50 minutes total and did a great job. Was polite, helpful, and even gave me replacement velcro for my EZPass.
  • SH
    Scott Heimer
    Jan 8, 2026
    5.0
    Easy process. Technician (Juan) was extremely friendly, knowledgeable and efficient. Couldn’t ask for a better experience!
  • NC
    Nicole Couloute
    Jan 4, 2026
    1.0
    Terrible customer service. I went here in October 2025 for a windshield replacement. They ordered the incorrect windshield several times for months. They put an incorrect windshield on my car that is still on my car. They have not refunded my windshield money to Geico and I am still without the correct windshield. They do not care at all. Do not come here.
  • WA
    William Ahn
    Dec 28, 2025
    5.0
    Back glass was replaced by well experienced technician Steven.

Frequently Asked Questions About Safelite AutoGlass

What types of auto glass services does Safelite AutoGlass offer?

Safelite AutoGlass provides repair and replacement services for power window regulators, windshields, windows, and back glass, along with advanced safety system recalibration.

Where is Safelite AutoGlass located?

Safelite AutoGlass is located at 21 Tolland Turnpike, Manchester, CT 06042, USA.