Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Broad St in Manchester, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Manchester, CT or call us at (860) 649-2885.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
546 reviews
5 stars
335
4 stars
115
3 stars
50
2 stars
17
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customer experiences with service quality are mixed; while some employees, especially Bob, received high praise for their helpfulness, others were reported as dismissive or unhelpful.
Staff Knowledge
Several reviews highlighted the staff's knowledge and ability to assist with automotive issues, although there were instances of employees lacking expertise.
Store Management
Bob, the store manager, is frequently mentioned positively for his attentiveness and problem-solving skills, contrasting with complaints about other staff when he is not present.
Product Availability
Customers appreciated the variety of parts and products available, but there were complaints about stock issues and delays in obtaining specific items.
Cleanliness and Environment
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
- OJOlivier Jean Joseph6 days ago5.0Thank You To Mike D. For Helping Me Install A New Battery into my car. Was Very Helpful and Super Friendly as well.
- JMJonny MillerDec 21, 20251.0Worst service I’ve had at this location. Walked in no one was in the store and i stood at the counter for 5 minutes before being acknowledge so i spoke up and asked for a battery tester. When Mikayla came to test the battery, while the screen was blank waiting for her to begin the test, she was too busy texting than to just hit start before responding to her text. Then when i went to purchase the new battery i had to stand again waiting while Mikayla sat there on her phone texting. I’m not a stickler about sending a quick text but at least acknowledge the person standing there. When i went to swap the battery, i didn’t have my tools on me as i was in a friend vehicle, so the other associate tried looking for a 10mm and ratchet that i could use and the tools were no where to be found so they had to open tools for their stock on the sales floor. The customer service i have received today was completely unacceptable. The down fall is when Bob the store manager is there, he’s very attentive and takes care of you and helps, but now i see as when he is not there, the store falls apart and doesn’t know how to operate.
- GWG WizeDec 21, 20251.0I'm a commercial mechanic it is so insane that it takes forty five minutes to get a part n i still didnt get the part cuz I left n there's one person in line!! I spent thousands upon thousands of dollars here, and i'm done!! It's not just one time, it's every autozone I go to cause you can't hire people and train them. Not to mention, have the people don't even know how to do commercial which blower my mind! We spend all the money there and they don't care if we come or not
- JBJoie BrackettDec 11, 20255.0Bob was amazing. The other store in East Hartford messed up my order and Bob straightened it out without a problem. Bob was great. He needs a raise.
- WMWilson MirandaDec 11, 20255.0Bob the store manager was amazing fixed my light issue in two seconds very rare now a days Thank You and can you please give this wonderful man a raise. Merry Christmas and a Happy New Year.🎆
Frequently Asked Questions About AutoZone Auto Parts
What are the regular store hours for AutoZone Auto Parts in Manchester, CT?
AutoZone Auto Parts in Manchester, CT is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone provides both in-store pickup and same-day delivery services for customer convenience.
What products and brands can I find at AutoZone Auto Parts in Manchester?
You can find auto parts, brake pads, car batteries, car accessories, and after market automobile parts including brands like Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
How can I contact AutoZone Auto Parts for customer service?
You can call them at (860) 649-2885 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Manchester, CT?
AutoZone Auto Parts is located at 410 Broad St, Manchester, CT 06040, USA.
Are there other automotive parts stores nearby if I want to compare options?
Yes, nearby automotive parts stores include O'Reilly Auto Parts and another AutoZone location, both offering a variety of auto parts and accessories.
What local restaurants can I visit near AutoZone Auto Parts for a meal?
You can visit nearby dining options such as La Plazita Del Mofongo, Pasha Turkish Restaurant, Nova Hookah Lounge, and Dragon Buffet for diverse cuisine experiences.
Are there convenient services close to AutoZone that I might need during my visit?
Nearby services include Dollar General for discounts, Western Union for money transfers, Rite Aid pharmacy, and Super Laundromat for laundry needs.
Can I get my car repaired or serviced near AutoZone Auto Parts in Manchester?
Yes, nearby automotive repair options include Car Corner and Tyrol Automotive LLC, both offering repair and parts services.
Does AutoZone Auto Parts have an online presence where I can shop or get more info?
Yes, you can shop online or learn more at their website: https://www.autozone.com/locations/ct/manchester/410-broad-st.html or visit their Facebook page at https://www.facebook.com/206774036070910.