Romano's Automotive

Reviews

• MW

  Moni Will

  Jan 28, 2026
  1.0
  I took my car to get worked on due to my heat not working, Joe told me I was all set... I then ran my car to see if the heat was properly working, but when I turned on the heat for the foot, it was barley blowing. I tried calling Romano's multiple times from my cell to have him look at it again and no one answered, then I tried calling one time from my jobs phone and I got an answer, which means my call was being screened and they did not want to deal with me, because they are a dishonest company, they take your money and you get what you get. Poor service... I paid almost $300 dollars for incomplete service. Joe got upset with me, when im the one who got bamboozled out of my hard working earned money. Honestly, not good custore service at all, unfortunately he has to get one star by default, but it's not deserved at all.
• LR

  Lou Reeves

  Feb 11, 2018
  1.0
  First off let me start by saying this review is way over due.. A couple years ago I had a problem with my 03 maxima which the root of the problem was a faulty gas pump located in the fuel tank but at first glance they thought it was a skipped timing chain guide in the engine which never really happens in these maximas & is about as rare as spotting sasquach or a unicorn.. Anyways they told me I needed a new engine as they were certain it was that so I proceeded onward and just said ok let's swap the motor then.. A couple of days later I was contacted by the son who told me they put in the new engine and the problem still persisted it was then that I recalled having changed the fuel pump & told him to check it to see if anything was wrong there & surely it was the pump all along.. I then asked them to please remove the newly installed engine and they refused even after confirming there was never a skipped timing chain guide to begin with but they refused to and stiffed me with a bill of $3500 dollars. They knew that my engine was problem free after this discovery of the fuel pump but did not care what so ever about charging me all this money for a job I never needed to begin with. I do however understand that the time and effort they put forth was extraordinary to say the least but maybe they should just have found the problem to be 100% instead of just trying to get a nice big payday. I actually like Roy he seemed like a nice guy but this is a shady business practice and anyone with 1 ounce of integrity and respect towards another person working hard to make ends meet shouldn't have taken advantage of for a quick buck. Be warned yes they are able to fix things but don't make the same mistake I did and MAKE SURE your cars problem is 1000% correctly diagnosed before bringing it here as it will cost you big time and even when they notice it was the wrong job needed they will NOT undo any work done and will exhaust you of your hard earned dollars shame on you I hope you sleep well at night knowing you are legal crooks abusing your power as mechanics. BEWARE & BRING YOUR CAR HERE AT YOUR OWN RISK!! I SOLD THE SUPPOSEDLY "DAMAGED" ENGINE 6 MONTHS LATER TO A BUYER AND THE MOTOR WORKED FLAWLESSLY!!!
• RC

  rico colon

  Oct 2, 2017
  5.0
  Father and son own ,great staff ,super service for all your car needs, and they sale good use cars for the affordable, give then a call if you have car trouble.
• RH

  Ray Haley

  Jun 28, 2017
  5.0
  You can trust them

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