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Harte Nissan

4.6
(2160 reviews)

Business Details

165 West Service Road, Hartford, CT
06120, United States
(860) 506-3090
https://www.hartenissan.com/

About

Nissan DealerBrake ShopCar DealerAuto Repair ShopUsed Car DealerAuto Parts StoreUsed Truck DealerOil Change Service StationCar Leasing Service
At our Nissan dealership in Hartford, we give every customer who walks through our doors the VIP treatment. We house the largest Nissan servicing facility in Connecticut, as well as an extensive inventory of new and used Nissan vehicles. Drive with Harte Nissan today!

Location

Harte Nissan
165 West Service Road, Hartford, CT
06120, United States

Hours

Reviews

4.6
2,160 reviews
5 stars
1,816
4 stars
151
3 stars
43
2 stars
32
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, particularly highlighting sales representatives like Scott, Derek, and Ryan.

Sales Experience

Overall, customers reported positive experiences during the vehicle purchasing process, noting that the staff was helpful and made the process easy and stress-free.

Service Department

While some customers had positive experiences with the service department, others reported issues with service quality and communication, indicating inconsistency in service delivery.

Integrity and Trust

Several reviews highlighted the dealership's commitment to customer care and integrity, with instances of staff advocating for customers to reduce costs.

Negative Experiences

A few customers reported negative experiences, including issues with service quality, perceived dishonesty in sales practices, and unprofessional behavior from staff.
  • GG
    GameFarm
    4 days ago
    5.0
    Just leased my second car with Harte through Ben - both times he went above and beyond to help get me in the car I wanted as smoothly as possible! Both he and the Harte staff are responsible for my best car dealership experiences! -Mike
  • MS
    Melissa Saliva
    5 days ago
    5.0
    This was the best car buying experience from start to finish. They all worked together for me to buy this car fast! The sales team was knowledgeable, honest, and very understanding.
  • BH
    Ben Haad
    Feb 19, 2026
    1.0
    Called about a used car on the lot. Was put on hold 10 minutes and then told the car is available. Was told I needed to make an appointment, so I did for the next evening. Drove my daughter an hour to this place only to be told by shady salesman, that car was delivered to someone last night. Then he gets on his computer and suggests a bunch of junks they have on the lot that are nothing like the car my daughter wanted. You only get one chance to make a first impression. So long losers.
  • JF
    justin felton
    Feb 11, 2026
    1.0
    Horrible I got a used 2020 Hyundai palaside from here and it’s been nothing but problems since I bought it it. I had my truck less then a year and it’s been at Harte Nissan in Hartford longer then I had my own car. Then I go to get it fixed and they fix it then it breaks down same issue multiple times I just want a replacement car I’m so mad my car is still not running properly I got sold a bad car and can’t even get a new one it’s so sad
  • TT
    Topspin
    Jan 27, 2026
    5.0
    I have been using Harte Nissan at 165 W Service Rd, Hartford, CT since 2006. They continue to treat me excellent in both the service and sales department. I have never had a bad experience with either department. Every associate is extremely polite and knowledgeable. Recently, I was having a problem with my 2019 Altima Navigation/Audio system. The volume control on the device worked sporadically (I could not turn it down or up and as you turned the control knob the values just seemed to alternate between a level 2 to 6. Volume could be controlled via the buttons on the steering wheel. SXM radio would go out in areas which never experienced dead zones in the past (or with my other Nissan vehicles). Blue tooth music songs would play but then start jumping around to other songs for no apparent reason. None of the above happened all the time. After the service department inspected it, I was told I would need a new unit. The cost for this device was quite high. My service advisor and the service manage told they would contact Nissan and see if something could be done to decrease the cost. A few days later, I was told Nissan would replace the unit for free and I would only be charged for installation and reprogramming. this decreased the overall cost by about $3000!! I was very happy. This is why I continue to use Harte Nissan. They really care about and take care of their customers!!

Frequently Asked Questions About Harte Nissan

What type of vehicles and services does Harte Nissan in Hartford offer?

Harte Nissan offers an extensive inventory of new and used Nissan vehicles, the largest Nissan servicing facility in Connecticut, and services including brake repair, oil changes, auto repairs, car leasing, and auto parts.

Where is Harte Nissan located?

Harte Nissan is located at 165 West Service Road, Hartford, CT 06120, USA.

Brand Certified Facts from Harte Nissan

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Certified March 01, 2026Yext Knowledge Graph
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