Harte Nissan

4.6
2148 reviews

About

Nissan DealerBrake ShopCar DealerAuto Repair ShopUsed Car DealerAuto Parts StoreUsed Truck DealerOil Change Service StationCar Leasing Service
At our Nissan dealership in Hartford, we give every customer who walks through our doors the VIP treatment. We house the largest Nissan servicing facility in Connecticut, as well as an extensive inventory of new and used Nissan vehicles. Drive with Harte Nissan today!

Location

Harte Nissan
165 West Service Road, Hartford, CT
06120, United States

Hours

Reviews

4.6
2,148 reviews
5 stars
1,807
4 stars
151
3 stars
43
2 stars
32
1 star
115

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting sales representatives like Scott and Ryan for their attentive service.

Sales Experience

Overall, customers reported positive experiences during the car buying process, noting that the staff was knowledgeable and made the process smooth and enjoyable.

Service Department

While some customers had positive experiences with the service department, others reported issues with communication and service quality, indicating inconsistency in service.

Transparency Issues

Several reviews mentioned concerns about transparency, particularly regarding pricing and service recommendations, with some customers feeling misled.

Mixed Reviews

The dealership received a mix of positive and negative feedback, with some customers expressing satisfaction while others reported significant frustrations.
  • JG
    Jessica Gwara
    1 day ago
    5.0
    I just purchased from Harte Nissan and Ben Gallup was my sales consultant. From the moment I walked in, he put me at ease, listened to what I wanted and did a great job to match me with the perfect vehicle. He was so wonderful and made this whole experience so easy and stress free. I would highly recommend using this dealership- they really care about the customers and are willing to work with you on exactly what you need and can afford.
  • GG
    Ginger Ginger
    3 days ago
    1.0
    Scheduled a appt online to service our car, received a confirmation, got there to be told they are closing in 5 minutes and can not help us.
  • MM
    Malyaar
    Jan 5, 2026
    1.0
    It has been three months since my brand-new 2025 Pathfinder has been sitting at Harte Nissan’s collision center. To this day, they have not been able to provide the required parts or offer a loaner vehicle. My calls are repeatedly ignored, and I didn’t even get to use the car for a full month before it ended up in the service center. Having a new 2025 vehicle spend most of the year stuck in repair center waiting for small parts is extremely disappointing and frustrating.
  • TR
    Tahjma Roberson
    Dec 30, 2025
    5.0
    I had a great experience recently with Harte Nissan. Derek was a pleasure to work with, he was very helpful and cared about my wants/needs more than the sale itself. He was very patient and went above and beyond to help me get what I wanted. The dealership was very welcoming and everyone was friendly. If you're looking for a Nissan or even just vehicle servicing I would suggest you visit Harte Nissan.
  • JP
    Jason Plourde
    Dec 24, 2025
    1.0
    Very nice dealership but they use bait and switch tactics to get you through the door. They sent me a letter with a stated price they would buy my car for and when I went to the dealership to confirm they asked me "did you really think you were going to get that much for your car?" I will not be going back to this dealership due to how rude and off-putting the whole experience was. DO NOT FALL FOR THEIR DISHONEST WAYS. There are better dealerships with easier staff to work with who won't question your expectations based off of a quote THEY give you.

Frequently Asked Questions About Harte Nissan

What type of vehicles and services does Harte Nissan in Hartford offer?

Harte Nissan offers an extensive inventory of new and used Nissan vehicles, the largest Nissan servicing facility in Connecticut, and services including brake repair, oil changes, auto repairs, car leasing, and auto parts.

Where is Harte Nissan located?

Harte Nissan is located at 165 West Service Road, Hartford, CT 06120, USA.