Harte INFINITI

4.5
1136 reviews

About

Infiniti DealerBrake ShopCar DealerAuto Repair ShopUsed Car DealerAuto Parts StoreUsed Truck DealerOil Change Service StationCar Leasing Service
At Harte Infiniti in Hartford, CT, we treat our customers, cars and community with the utmost respect. Stop by our state-of-the-art Connecticut Infiniti dealership today and our friendly sales, knowledgeable service and transparent finance staffs will cater to your needs.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Harte INFINITI
150 Weston St, Hartford, CT
06120, United States

Hours

Reviews

4.5
1,136 reviews
5 stars
939
4 stars
61
3 stars
23
2 stars
15
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the professionalism and helpfulness of the sales and service staff, particularly mentioning individuals like Jourdin, Yasmine, and Paul.

Sales Experience

Overall, customers reported positive experiences during the car buying process, highlighting the ease and transparency of transactions.

Service Quality

While some customers had negative experiences with service, many others commended the service department for thoroughness and care, particularly mentioning Chris Salemi.

Communication Issues

Several reviews noted poor communication and unprofessional behavior from certain staff members, particularly in the service department.

Mixed Reviews

While many customers had excellent experiences, there were significant complaints regarding service quality and perceived dishonesty, leading to a mixed overall impression.
  • NS
    Nicky Stewart
    5 days ago
    5.0
    Josh is such a necessity at Harte Infiniti in Hartford he is very professional, patient, and LISTENS to what you want in a car. For anyone looking to purchase a car ask for Josh he is going to make it happen!!!
  • MR
    Margaret Preto Rodas
    Nov 13, 2025
    5.0
    Two wks ago I bought my 2017 QX60 in for service. I love my car & wasn't shopping for a new one, but after driving the 2025 loaner they gave me, I changed my mind. Thankfully Aleks, the awesome gentleman who sold me my 2017, is still there. He was more than willing to help me purchase the car I wanted. Aleks is super friendly, very knowledgeable & funny. He made the buying process super easy. And I know I can reach out to him anytime with any questions I may have. Luis, who handles financing, is also amazing. Financing a car can be stressful, but he made the process easy & fun. I truly can not say enough about George Harte Infiniti. Everyone from the receptionists to sales to finance to service dept are focused on giving every customer the absolute best experience. I highly recommend them.
  • LF
    Lucas Flint
    Nov 12, 2025
    5.0
    Bought a new vehicle today, and while the dealership personnel made the experience much harder than it had to be, my salesman, Josh, and Ken turned that experience around! 20 stars for the two of them, but not for everyone else.
  • WO
    Wata Olmstead
    Nov 8, 2025
    5.0
    Thank you to the young man Josh . Very professional I was very satisfied with the whole process and experience. He made me feel very comfortable. I recommend anyone visiting the Hartford location check him out .Weston street location. Thanks Josh !!
  • DR
    Diana Ryan
    Nov 4, 2025
    5.0
    I just bought a brand new QX55 today and Josh made the experience fun. He was personable & patient; you can tell he truly cares about his customers. He kept me entertained as the car buying process is rather lengthy. The GM and finance department were also very knowledgeable and were great to work with. I highly recommend Harte Infinity.

Frequently Asked Questions About Harte INFINITI

What are the regular business hours for Harte INFINITI in Hartford, CT?

Harte INFINITI is open Monday through Thursday from 7:00 AM to 7:00 PM, Friday and Saturday from 7:00 AM to 6:00 PM, and is closed on Sundays.

Does Harte INFINITI offer service and maintenance for Infiniti vehicles?

Yes, Harte INFINITI has a knowledgeable service staff and offers auto repair, maintenance, brake service, oil changes, and parts for Infiniti vehicles.