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Harte INFINITI

4.5
(1172 reviews)

Business Details

150 Weston St, Hartford, CT
06120, United States
(860) 506-3092
https://www.harteinfiniti.com/

About

Infiniti DealerBrake ShopCar DealerAuto Repair ShopUsed Car DealerAuto Parts StoreUsed Truck DealerOil Change Service StationCar Leasing Service
At Harte Infiniti in Hartford, CT, we treat our customers, cars and community with the utmost respect. Stop by our state-of-the-art Connecticut Infiniti dealership today and our friendly sales, knowledgeable service and transparent finance staffs will cater to your needs.

Details

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  • Accepts checksAvailable

Location

Harte INFINITI
150 Weston St, Hartford, CT
06120, United States

Hours

Reviews

4.5
1,172 reviews
5 stars
973
4 stars
60
3 stars
23
2 stars
16
1 star
100

What are people saying?

AI-generated from recent customer reviews

Sales Experience

Customers consistently praised the sales team, particularly Josh and Jourdin, for their professionalism, attentiveness, and ability to make the car-buying process enjoyable.

Customer Service

Many reviews highlighted exceptional customer service from various staff members, especially in the service department, with specific mentions of Chris and Paul for their helpfulness and knowledge.

Negative Experiences

Some customers reported negative experiences related to service issues, including poor communication and dissatisfaction with service management, leading to frustration and a lack of trust.

Overall Satisfaction

Despite some negative feedback, a significant number of customers expressed high satisfaction with their overall experience at Harte Infiniti, recommending the dealership for its friendly staff and efficient service.
  • KO
    Kimberly Oates
    2 days ago
    5.0
    Worked with Dan, over the past few days to get my car. He was awesome and communicated with me through every step
  • SA
    shanice allen
    4 days ago
    5.0
    Josh Teesdale was so amazing. He managed to get my mother in a brand new 2026 truck 2 days before her birthday. 100% recommend him for all your services!!
  • PF
    Paul Flebotte
    Feb 14, 2026
    1.0
    I wish I could select 0 stars! We bought a brand new 2013 G37 coupe at Harte Infinity. We had it serviced every 5,000 miles at the dealer. They always said it was in great shape. I found a rusted piece on the floor of my garage in December then had them check the under carriage soon thereafter and we were told the car was undriveable due to the rot. They had it up on a lift every 6 months and not a word about rust then ll of a sudden it's junk? We then shopped for a new car there and the salesman told us he was told to treat us like family. We were offered $750 for trade on an otherwise pretty nice car. If that's how they treat family.... We were offered $3,500 trade by a Mazda dealer. My wife is now the proud owner of a 2026 Mazda thanks to Harte Infinity. DO YOURSELF A FAVOR AND STEER CLEAR OF HARTE UNLESS YOU'RE LOOKING TO GET SCREWED BY A FAMILY MEMBER!
  • NM
    Natasha Mcintosh
    Feb 6, 2026
    5.0
    I have been being my vehicle to Harte Infiniti for the past 3 years. I have worked with Chris mainly who has been exceptional. I’ve also built a report with Dominique who was wonderful. Every issue has been resolved timely and effectively. I have always received Superior Customer Service from all of the staff in the Service Department including Phil and Paul. I would highly recommend Harte Infinit for all of your Infinit Seevice Needs. Your car is in good hands. Highly recommend this dealership!!
  • PC
    Patrick Cook
    Feb 4, 2026
    5.0
    I leased a 2026 QX60 Infiniti Luxe Harte Infiniti in January this year. Josh was salesperson that assisted me. I have to say I was a little hesitant when Josh informed me he had only been a car salesman for a short period of time. But as it turned out Josh was a great guy. He kept me abreast throughout the entire deal and was well informed about this particular vehicle. He made sure everything went well every step of the way. If you are in need of a new/used vehicle definitely go see Josh @ Harte Infiniti in Hartford CT!!!

Frequently Asked Questions About Harte INFINITI

What are the regular business hours for Harte INFINITI in Hartford, CT?

Harte INFINITI is open Monday through Thursday from 7:00 AM to 7:00 PM, Friday and Saturday from 7:00 AM to 6:00 PM, and is closed on Sundays.

Does Harte INFINITI offer service and maintenance for Infiniti vehicles?

Yes, Harte INFINITI has a knowledgeable service staff and offers auto repair, maintenance, brake service, oil changes, and parts for Infiniti vehicles.

Brand Certified Facts from Harte INFINITI

Harte INFINITI partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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