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At Harte Infiniti in Hartford, CT, we treat our customers, cars and community with the utmost respect. Stop by our state-of-the-art Connecticut Infiniti dealership today and our friendly sales, knowledgeable service and transparent finance staffs will cater to your needs.
Customers consistently praised the sales team, particularly Josh and Jourdin, for their professionalism, attentiveness, and ability to make the car-buying process enjoyable.
Customer Service
Many reviews highlighted exceptional customer service from various staff members, especially in the service department, with specific mentions of Chris and Paul for their helpfulness and knowledge.
Negative Experiences
Some customers reported negative experiences related to service issues, including poor communication and dissatisfaction with service management, leading to frustration and a lack of trust.
Overall Satisfaction
Despite some negative feedback, a significant number of customers expressed high satisfaction with their overall experience at Harte Infiniti, recommending the dealership for its friendly staff and efficient service.
KO
Kimberly Oates
2 days ago
5.0
Worked with Dan, over the past few days to get my car. He was awesome and communicated with me through every step
SA
shanice allen
4 days ago
5.0
Josh Teesdale was so amazing. He managed to get my mother in a brand new 2026 truck 2 days before her birthday. 100% recommend him for all your services!!
PF
Paul Flebotte
Feb 14, 2026
1.0
I wish I could select 0 stars!
We bought a brand new 2013 G37 coupe at Harte Infinity. We had it serviced every 5,000 miles at the dealer. They always said it was in great shape. I found a rusted piece on the floor of my garage in December then had them check the under carriage soon thereafter and we were told the car was undriveable due to the rot. They had it up on a lift every 6 months and not a word about rust then ll of a sudden it's junk?
We then shopped for a new car there and the salesman told us he was told to treat us like family. We were offered $750 for trade on an otherwise pretty nice car. If that's how they treat family....
We were offered $3,500 trade by a Mazda dealer. My wife is now the proud owner of a 2026 Mazda thanks to Harte Infinity. DO YOURSELF A FAVOR AND STEER CLEAR OF HARTE UNLESS YOU'RE LOOKING TO GET SCREWED BY A FAMILY MEMBER!
NM
Natasha Mcintosh
Feb 6, 2026
5.0
I have been being my vehicle to Harte Infiniti for the past 3 years. I have worked with Chris mainly who has been exceptional. I’ve also built a report with Dominique who was wonderful. Every issue has been resolved timely and effectively. I have always received Superior Customer Service from all of the staff in the Service Department including Phil and Paul. I would highly recommend Harte Infinit for all of your Infinit Seevice Needs. Your car is in good hands. Highly recommend this dealership!!
PC
Patrick Cook
Feb 4, 2026
5.0
I leased a 2026 QX60 Infiniti Luxe Harte Infiniti in January this year. Josh was salesperson that assisted me. I have to say I was a little hesitant when Josh informed me he had only been a car salesman for a short period of time. But as it turned out Josh was a great guy. He kept me abreast throughout the entire deal and was well informed about this particular vehicle. He made sure everything went well every step of the way. If you are in need of a new/used vehicle definitely go see Josh @ Harte Infiniti in Hartford CT!!!
What are the regular business hours for Harte INFINITI in Hartford, CT?
Harte INFINITI is open Monday through Thursday from 7:00 AM to 7:00 PM, Friday and Saturday from 7:00 AM to 6:00 PM, and is closed on Sundays.
Does Harte INFINITI offer service and maintenance for Infiniti vehicles?
Yes, Harte INFINITI has a knowledgeable service staff and offers auto repair, maintenance, brake service, oil changes, and parts for Infiniti vehicles.
Can I purchase both new and used cars at Harte INFINITI?
Yes, Harte INFINITI is an Infiniti dealer that sells new and used cars as well as used trucks.
What payment methods are accepted at Harte INFINITI?
Harte INFINITI accepts payment via credit cards, debit cards, and paychecks.
Does Harte INFINITI provide a car wash service at the dealership?
Yes, Harte INFINITI has a car wash available at their location.
Where is Harte INFINITI located?
Harte INFINITI is located at 150 Weston St, Hartford, CT 06120, US.
What nearby places can a customer visit before or after their appointment at Harte INFINITI?
Customers can visit nearby eateries like Subway, Cristina’s food wagon, Dunkin', and Tast Of Mediterranean for a quick meal or snack.
Are there convenient gas stations near Harte INFINITI for fueling your vehicle?
Yes, nearby gas stations include Weston Street Mobil, FL Roberts, Sunoco Gas Station, Exxon & Mobil Stations, and Mobil, making it easy to fuel your car before or after your visit.
Is there a car wash near Harte INFINITI aside from their own service?
Yes, Golden Nozzle Car Wash, located nearby, offers automotive repair, car wash, and auto detailing services.
What other automotive-related businesses are nearby Harte INFINITI that customers might find useful?
Nearby automotive-related businesses include Hartford Toyota Parts, Hartford Toyota Superstore, Lia Hyundai of Hartford, and Hertz Car Sales offering repair, parts, and used cars.
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