Business Details
About
Auto Body ShopAuto Body Repair
We at Brookfield Auto Body and Sales specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work that’s quick and cost effective for over 20 years.
Location
Brookfield Auto Body and Towing
525 Franklin Avenue, Hartford, CT
06114, United States
Hours
Reviews
4.8
390 reviews
5 stars
360
4 stars
12
3 stars3
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service, highlighting staff members like Vanessa for their helpfulness and communication.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that their vehicles looked brand new after service.
Timeliness
Several reviews mentioned quick turnaround times for repairs, with many customers receiving their vehicles back sooner than expected.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding poor communication and unsatisfactory repairs, indicating inconsistency in service.
- JRJen Robinson1 day ago5.0Originally my insurance company had sent me to Collision Champions in Hartford. They did a real hack job on fixing my car+paint, not to mention my car was stuck there for more than two months. I reported this to the insurance company and they agreed that it was messed up, so they then sent me to Brookfield auto body, I was stressed and worried, but Brookfield only had my car for not even a week and when I got it back it looked brand new!!! Needless to say they have my business from here on out. Great people, great service!!
- KDKenzie Dillon5 days ago5.0Great place, was very informative and helpful!
- XSxForgive ShiftyDec 31, 20255.0I highly recommend this spot on franklin avenue. I got into a little fender bender about last month and my whole grille was dented and bent off. Came back and the car looks brand new. I realized why this shop has been open for 50 years. Customer service was on top of everything even on days they were off. They help out as much as they can aswell.
- KCKevin ConklinDec 26, 20255.0People were friendly and accommodating. Service was great!
- MMMariDec 18, 20255.0I brought my car there based on reviews and it was the best decision I’ve made! I am one happy customer and my car looks brand new!! The staff was great as well with keeping me up to date with the progress!!
Frequently Asked Questions About Brookfield Auto Body and Towing
What services does Brookfield Auto Body and Towing offer?
Brookfield Auto Body and Towing specializes in quality auto body repair, quick and cost-effective body work, and towing services.
Where is Brookfield Auto Body and Towing located?
The business is located at 525 Franklin Avenue, Hartford, CT 06114, USA.
What are the operating hours of Brookfield Auto Body and Towing?
Brookfield Auto Body and Towing is open Monday through Friday from 7:30 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I contact Brookfield Auto Body and Towing?
You can contact them by phone at +1 860-951-0824 or by email at brookfieldautobody@gmail.com.
What payment methods are accepted at Brookfield Auto Body and Towing?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, Traveler's Checks, and Visa.
How long has Brookfield Auto Body and Towing been in business?
Brookfield Auto Body and Towing has been serving customers since 1976, over 20 years specializing in auto body work.
Are there other automotive repair shops nearby?
Yes, nearby automotive repair options include Reno's Auto Body and Flanders Brake & Alignment, which also offers towing services.
What dining options are available near Brookfield Auto Body and Towing?
For food and dining near the shop, customers can visit NY - NY Pizza Restaurant, Ny Ny Pizza, or Ny-Ny Pizza for Italian-style pizza and meals.
Are there beauty and grooming services close to Brookfield Auto Body and Towing?
Yes, nearby beauty and grooming options include Intencity Hartford (beauty salon), Lorena's Beauty Salon, In-Ten-City Barber Shop, and Tito Hair Design.
Where can I find emergency services near Brookfield Auto Body and Towing?
The Hartford Fire Department and Hartford Fire Department Engine 10 are nearby, providing fire protection and emergency medical services.