Business Details
About
Auto Body ShopAuto Body Repair
We at Brookfield Auto Body and Sales specialize in doing whatever it takes to make you, the customer as satisfied as possible. We have supplied quality body work that’s quick and cost effective for over 20 years.
Location
Brookfield Auto Body and Towing
525 Franklin Avenue, Hartford, CT
06114, United States
Hours
Reviews
4.8
375 reviews
5 stars
346
4 stars
11
3 stars3
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Vanessa's exceptional service.
Quality of Work
Overall, customers were satisfied with the quality of repairs, noting that cars often looked better than new after service.
Communication
Several reviews mentioned excellent communication throughout the repair process, with staff keeping customers informed about the status of their vehicles.
Mixed Experiences
While many had positive experiences, some customers reported issues with repairs not being completed correctly or timely, leading to dissatisfaction.
Pricing
Customers appreciated the fair pricing and value for the quality of work provided.
- CRCristina Rice3 days ago5.0My car was severely vandalized. I had an option to bring my car to any service provider that my insurance covered. I chose this one. Not only did they repair my vehicle…they held it for me for no extra charge because I was going on a trip. The customer service in this place is amazing and I can honestly see why they have been open for 50 years. Vanessa was absolutely amazing and the owner Zane was amazing as well!! They will also repair anybody work free of charge for as long as you have your car!!! If I have any needs in the future I will definitely be back!! Thank you amazing job!!!
- MSMatty Stuart6 days ago5.0They did a great job. Kind people and very communicative throughout the process. I hope we don’t have future car troubles, but if we did we’d go back here for sure.
- MKMike KalenNov 10, 20255.0Fantastic quality of work and excellent communications. 100% recommend them
- JTJuan TorresNov 6, 20255.0Amazing service and got my vehicle back 1 week before expected repair date!
- MCMariano CartagenaNov 3, 20255.0Very friendly and nice people, very professional and helpful also great service
Frequently Asked Questions About Brookfield Auto Body and Towing
What services does Brookfield Auto Body and Towing offer?
Brookfield Auto Body and Towing specializes in quality auto body repair, quick and cost-effective body work, and towing services.
Where is Brookfield Auto Body and Towing located?
The business is located at 525 Franklin Avenue, Hartford, CT 06114, USA.
What are the operating hours of Brookfield Auto Body and Towing?
Brookfield Auto Body and Towing is open Monday through Friday from 7:30 AM to 4:30 PM and closed on Saturdays and Sundays.
How can I contact Brookfield Auto Body and Towing?
You can contact them by phone at +1 860-951-0824 or by email at brookfieldautobody@gmail.com.
What payment methods are accepted at Brookfield Auto Body and Towing?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, Traveler's Checks, and Visa.
How long has Brookfield Auto Body and Towing been in business?
Brookfield Auto Body and Towing has been serving customers since 1976, over 20 years specializing in auto body work.
Are there other automotive repair shops nearby?
Yes, nearby automotive repair options include Reno's Auto Body and Flanders Brake & Alignment, which also offers towing services.
What dining options are available near Brookfield Auto Body and Towing?
For food and dining near the shop, customers can visit NY - NY Pizza Restaurant, Ny Ny Pizza, or Ny-Ny Pizza for Italian-style pizza and meals.
Are there beauty and grooming services close to Brookfield Auto Body and Towing?
Yes, nearby beauty and grooming options include Intencity Hartford (beauty salon), Lorena's Beauty Salon, In-Ten-City Barber Shop, and Tito Hair Design.
Where can I find emergency services near Brookfield Auto Body and Towing?
The Hartford Fire Department and Hartford Fire Department Engine 10 are nearby, providing fire protection and emergency medical services.