AutoZone Auto Parts

3.9
456 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Albany in Hartford, CT is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Hartford, CT or call us at (860) 520-1339.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1487 Albany, Hartford, CT
06112, United States

Hours

Reviews

3.9
456 reviews
5 stars
206
4 stars
113
3 stars
55
2 stars
32
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported rude and unhelpful behavior.

Staff Training

Several reviews indicate a need for better staff training, as some employees were described as unprofessional or lacking knowledge about products.

Product Availability

Customers appreciated that the store often had the parts they needed in stock, but there were also complaints about receiving the wrong parts.

Store Environment

The store's cleanliness and organization received mixed reviews, with some customers noting it was clean while others described it as dirty and chaotic.

Overall Experience

While many customers had positive experiences and expressed loyalty to the store, there were significant complaints about service quality and staff attitudes.
  • LW
    Lori Wilson
    Oct 18, 2025
    3.0
    Staff needs training
  • LD
    LAFEADENADIE01 Lafea Denadie
    Aug 14, 2025
    5.0
    I LOVE IT 💕 MY PRINCESS AND BABY BOYS AND PAPA ARE THE BEST I BEEN GOING THERE FOR 14 YEARS AND I WILL NEVER STOP GOING. THE ARE VERY RESPECTFUL AND HELPFUL 👍👋 BLESSINGS FOR ALL 🙏💯🙏🙋🥰👍👋
  • FA
    Faizan Ahmad
    Aug 14, 2025
    1.0
    Walked into this AutoZone for a simple part, but instead of helping, the staff told me to find it myself. The store wasn’t busy — four employees just standing behind the counter — yet they made it clear they don’t assist customers in locating items. If you shop here, better do all your research beforehand because you’re on your own. Disappointing, and they can definitely raise their game. GOOD LUCK everyone 🤷‍♂️
  • SS
    Soso Sanchez
    Jul 28, 2025
    5.0
    Great coustmer service.. Exelent
  • EA
    Edith Alicia Rivera Alicea
    Jul 15, 2025
    5.0
    This particular AutoZone was extremely helpful and put my mind at ease. I stopped to get the battery of my key replaced. When I asked if they did diagnostic testing. They went to my car without hesitation and told me that everything was fine that most likely the maintenance light came on because it was getting close to needing an oil change. Low and behold he was right. Very nice young man polite and respectful.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Hartford, CT?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in Hartford offer in-store pickup and delivery services?

Yes, the store offers in-store pickup, curbside pickup, and same-day delivery services.